Applause Reviews & Product Details

Real user feedback from local testers, can provide information that it's impossible to get from automation not only for real user experience but also cultural insight for UI/UX Review collected by and hosted on G2.com.

Would appreciate more flexibility on slots (multislot concept is an advance).

High price is preventing us from doing a most intensive use of the service.

We are working with Excel Spread sheets as platform requires big effort to be kept up to date. Review collected by and hosted on G2.com.

Applause give you the flexibility to test in ways that were previously impossible. You can leverage people from around the world to get feedback your products. In addition to guided exploratory testing, you can have testers build and/or execute specific test scenarios. This is excellent for when you have not automated your testing yet but need a way to get fast feedback on your regression testing. Using Applause has changed the way our development teams look at application quality. Review collected by and hosted on G2.com.

The platform you use to manage the process could use more polish. The system you use to communicate with the testers desperately needs a mobile app. Review collected by and hosted on G2.com.

I like the disponibility of each persons in the company always available to answer your questions.

I like the fact that Applause's technical employee understand clearly and fastly what are our needs in terms of contraint and tests. The roadmap fixed is followed, there is no delays and much better people gave you insights to help you getting your product more secure. Review collected by and hosted on G2.com.

Applause is well integrated with their own tools, maybe they should work on implementing ability to plug their tools with the one used in the company. Otherwise nothing bad to say about Applause Review collected by and hosted on G2.com.

The ability to run tests on weekends, while my development team is not working and having fresh results by Monday.

The fact that the crowd brings a lot of devices that would takes us a lot of investment to have

The quality of the testers. Applause brings me true tests and valuable insights on my products. The reported bugs are not simple UI glitches. I can really take advantage of the submitted issues Review collected by and hosted on G2.com.

The integration with my JIRA is still not there. We would benefit if it would be a bit more robust.

The portal with which we manage issues with Applause is good, but it lakes a a bit of a better UI Review collected by and hosted on G2.com.

It' s very easy to interact with Applause Platform and team; the possibility to have cycles of test anytime and for each release or sprint is a very plus for our team.

Great accurancy in cycle and details management and very good support and flexibility to manage the particular case. The details for each TC or issue help us to understand easily the problem and it's a very pleasure to collaborate with smart people committed to the final result.

Clear and easy the possibility to link the Platform with our internal BTS and the dashboard for issues/TC.

Very good support for Platform use. Review collected by and hosted on G2.com.

The management of different cycles is separated for products (iOS, Android and so on); when I want to test a same version on different products, there isn't the possibility to check automatically duplicated issues or to have a common dashboard.

It's just a detail in a very good Platform. Review collected by and hosted on G2.com.

Applause is very responsive to our requests, they have been able to set up campaigns on a short notice and have them on multiple countries for our products. Review collected by and hosted on G2.com.

Programming a test campaign is cumbersome, the UI of the portal could be improved significantly.

It is not very clear how many resources will be allocated to the testing campaign and they are not always able to cover edge cases such as specific devices/OS versions. Review collected by and hosted on G2.com.

Applause allows us to conduct qualitative user research in different markets across the world. Their panel of international users helped us to uncover important insights in our core markets Germany, Italy, UK, Spain and Romania. We especially value the expertise of their seasoned UX professionals, who are always open to discuss and iterate on the research processes. Review collected by and hosted on G2.com.

There's not much to dislike. The only thing I can think of is that it would be awesome if they offered moderated user testing in addition to unmoderated. Their delivery times are quite quick and I can't comment much on the pricing. It's definitely worth it for us, but maybe too expensive for smaller companies? Review collected by and hosted on G2.com.

Applause has streamlined our workflow for releases, by enabling us to reduce our quality assurance testing by around 40%. The most valuable aspect of the service is a clear and precise communication of issues found and direct contact with the project team to help resolve points raised. Review collected by and hosted on G2.com.

Nothing to dislike - this has set the standard for our delivery process. Review collected by and hosted on G2.com.

The professionalism of the team, the variation of testers and their availability. And the flexibility of the team. Review collected by and hosted on G2.com.

Limited filters on the platform which doesn't help when you need to filter by country Review collected by and hosted on G2.com.

Good standardized but customizable bugreports.

(at least a screenshot and clear steps to reproduce, but also often videos when needed).

And i have the feeling that applause test-runs rarely miss any bugs.

A wide array of devices for testing is available.

Bug verification is fast, and very solid solid. Review collected by and hosted on G2.com.

The bugreporting platform is functional, but definetly could use a more userfriendly redesign.

Sometimes i have the feeling that very similar bugs could be easily bundled into one bug. Review collected by and hosted on G2.com.