---
title: Appian Reviews
meta_title: 'Appian Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 493 reviews by the users' company size, role or industry
  to find out how Appian works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 493
  scale: '5'
date_modified: '2026-07-03'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# Appian Reviews
**Vendor:** Appian  
**Category:** [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 493
## About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We&#39;ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ



## Appian Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Appian, enabling intuitive workflow automation without coding experience. (38 reviews)
- Users value the **automation capabilities** of Appian for simplifying workflow creation and enhancing productivity without coding knowledge. (29 reviews)
- Users value Appian&#39;s **efficient low-code platform** that accelerates app development with seamless integration and AI capabilities. (26 reviews)
- Users appreciate the **AI capabilities** of Appian, enhancing efficiency through automation and smart services integration. (24 reviews)
- Users appreciate the **AI capabilities** of Appian, enhancing process efficiency through automation and smart services. (23 reviews)
- Speed (22 reviews)
- Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews)
- Low Coding (21 reviews)
- Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews)
- Development Speed (18 reviews)

**What users dislike:**

- Users desire **more extensive features** in Appian, noting limitations in security and RPA capabilities compared to competitors. (15 reviews)
- Users find Appian to be **expensive** , particularly regarding licensing for small-scale businesses and high debugging costs. (13 reviews)
- Users find **limited flexibility** in Appian&#39;s features, feeling restricted in utilizing out-of-the-box options and performance issues. (12 reviews)
- Users find **Appian&#39;s complexity** challenging, especially regarding version control and debugging, impacting customization for business needs. (11 reviews)
- Users find **limited customization** options frustrating, as it hampers the ability to meet specific branding needs effectively. (11 reviews)
- Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews)
- Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews)
- Cost Issues (8 reviews)
- Lack of Features (8 reviews)
- Slow Performance (8 reviews)

## Appian Reviews
  ### 1. Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Appian?**

Low code development helps faster development

**What do you dislike about Appian?**

Need more integration and uo customization

**What problems is Appian solving and how is that benefiting you?**

Process automation

  ### 2. Low code AE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice W. | Sales Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Appian?**

Low code platform that is best suited for developers.

**What do you dislike about Appian?**

Nothing comes to mind at this time, I like most

**What problems is Appian solving and how is that benefiting you?**

They're solving integration problems with clients that have older legacy platforms.

  ### 3. Appian Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Blerona K. | Appian Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

End to end process workflow and low code automation

**What do you dislike about Appian?**

dependecies on object whereas we can not work in the same objects in same time

**What problems is Appian solving and how is that benefiting you?**

To develop more faster

  ### 4. Tools with the right values

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yves R. | Conseiller stratégique en performance, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Their private AI approach is distinctive and if it's well with our organization's values. They enable us to use the latest technologies in the way we want, and it's very easy.

**What do you dislike about Appian?**

Sometimes the first step can seem hard to make, but the potential gains gives you the little push you need to take it.

**What problems is Appian solving and how is that benefiting you?**

Cost of measuring our processes.

  ### 5. SaaS based BPM, done the right way and with potential for more!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge S. | Manager Solutions Architecture, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Appian?**

We've found Appian as a very adequate platform for our process automation needs. Its low-code development capability allows us to implement a great range of solutions in terms of size and nature with a reasonable licensing and operational investment, plus the learning curve towards gaining productivity is accelerated. The support for both BPM and RPA paradigms brings great potential to the organization alongside standard, out-of-the-box integration capabilities to orchestrate the processes fulfilment in the back-end systems.

**What do you dislike about Appian?**

Developers with skillsets in Appian development are still not that abundant in the market. We expect this to improve over the years as Appian adoption is growing fast, but for the first initiatives, it has been difficult to install capacity. Nonetheless, this can be easily mitigated by training your own developers on the platform.

**What problems is Appian solving and how is that benefiting you?**

We started with encountering a lot of value in use cases that required a quick UX to streamline processes that had no placeholder in the core systems but still required fulfillment of the business process into those same systems. Some cases even imply workflows of information-gathering steps that trigger transactions across multiple back-end apps. This is reducing the time to market for these types of problems and sets the foundations for enabling a true process-oriented approach for the organization.

  ### 6. An amazing technology event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan A. | Docente asociado, Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Appian is a very complete platform! It is a digital ecosystem where you can find everything you are looking for. In government organizations, it is an excellent tool to achieve results in a short time.

**What do you dislike about Appian?**

Nothing, Appian is a complete tool for your government and organizations.

**What problems is Appian solving and how is that benefiting you?**

To be able to make developments in a short time

  ### 7. Practical and Insightful on your darata

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kareem H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Data Fabric and the way it gets all the data together in a unified way of access

**What do you dislike about Appian?**

The user interface intuitiveness and its customizable with a wow factor, the UI is mostly a systematic experience and difficult to impress business users

**What problems is Appian solving and how is that benefiting you?**

The workflow and orchestration of the different systems and departments to provide the overall solution

  ### 8. Recommending Appian as career option

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashu N. | Senior Associate Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Appian?**

UI of Appian is quite interactive as compared to other BPM tools for people choosing as a new career option, really easy to grasp the major concepts of records, interfaces, and sites.

Recommended Appian as a career option to a friend & he liked it even without having a deep experience of programming languages, He picked up Appian well & now after learning it for months, he is working as an Appian Consultant.

**What do you dislike about Appian?**

One thing I would like to suggest is to allow direct uploads of files from the device during testing any expression instead of that files needing to be present in the Appian environment & being browsed every time, it can save a lot of time during testing when a large number of files with almost similar names are available in any folder.

**What problems is Appian solving and how is that benefiting you?**

Appian is really helpful for automating the manual time-consuming processes happening on a daily /scheduled basis to remove the problem of people remembering everything about the process & perform it every day.

  ### 9. Low code for PowerUsers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Good tool for begineers and novice user to automate their process without going over SDLC pipeline. Have all features to do e2e automation till reporting it on good ui interfaces

**What do you dislike about Appian?**

Missing dev-ops with external system, source control , Application deployement roll back mechanism . connected system to new external system and plugins for much more systems making it configurable.

**What problems is Appian solving and how is that benefiting you?**

Low code to maintain , less effort to maintain the applicaiton and easy deployment to higher environmetents in smaller organization. IDP has benifitted a lot for document processing .

  ### 10. An insightful experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Walter  G. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2023

**What do you like best about Appian?**

Ability to quickly develop API driven solutions for many unique stakeholders

**What do you dislike about Appian?**

Can be confusing to convey to citizen developers with no coding experience

**What problems is Appian solving and how is that benefiting you?**

Native system's inability to adhere to custom business logic as well as several other deficiencies the vendor cannot solve that severely impacts cycle time

  ### 11. Serves purpose in providing security, but lacks in reliability, bandwidth usage, and user experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about Appian?**

It provides security. But there are alternatives that provide security and I think that if Appian doesn't improve, advances in security have made it redundant. I can't recommend it.

**What do you dislike about Appian?**

Overall experience is awful. Even with a very decent amount of bandwidth for what we use and the number of us, it is constantly slowing down to the point of logging us out at unpredictable times. It isn't helped by it's awful load time either. We have tried several fixes but it all comes down to Appian itself being great for security but to the exclusion of everything else.

**What problems is Appian solving and how is that benefiting you?**

It keeps business processes secure and locked tightly which is vital to our industry. It however hampers productivity with seemingly redundant processes and loading times which consume an unreasonable amount of bandwidth.

  ### 12. New customer with Appian

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew M. | Sr Manager- BCBSMA Emerging Technologies Intelligent Automation, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

The low code integrations and ease in builfing applications available across multiple channels

**What do you dislike about Appian?**

None to speak of yet, we are a  new customer

**What problems is Appian solving and how is that benefiting you?**

Appian allows for consolidation of similar processes into a case management and process flow to save time and provide capacity

  ### 13. Appian Review Bases on Customer Feedback and product limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vaiti A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Low Code, workflow, RPA, AI, records, IDP

**What do you dislike about Appian?**

Pricing,  not tailored for small and medium enterprises, lack of UI customization when the customer is Angular and React shop.

**What problems is Appian solving and how is that benefiting you?**

Use cases tailored for any work flow and transforming legacy workflows

  ### 14. Appian innovation and capabilities drives digital transformation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajesh S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Capabilities and shorter time to market in terms of development and deployment automation.

**What do you dislike about Appian?**

Product capabilities are still evolving in the product lifecycle

**What problems is Appian solving and how is that benefiting you?**

Appian cloud solves multiple problems through accelerated development, time to market,  scalability, resiliency and compliance challenges.

  ### 15. Deployed 18 applications as an Appian practice lead

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rakesh M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Speed of development and integration. User interface is clean

**What do you dislike about Appian?**

Single database for all apps. We need better support for external transactional databases

**What problems is Appian solving and how is that benefiting you?**

Audit applications and internal departmental solutions where a workflow and data management is required

  ### 16. It was so amazing and a lot qof contacts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Luis F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Appian?**

The drag ando drop design and the conection by APIs.

**What do you dislike about Appian?**

Maybe the certificación is hard, and the environmet to learn It,  It suspende 3 days of inactivity.

**What problems is Appian solving and how is that benefiting you?**

Sector telecommunicatiions.

  ### 17. LowCode Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aarushi A. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Appian?**

Appian is a great low-code tool that can be used with different APIs for automating different user-created solutions to appian-coded solutions. It is one of the best low-code solutions in the market available right now.

**What do you dislike about Appian?**

Appian is almost full of possibilities and innovation but UI can be a part that needs improvement. Since it does not have any animation or transitions it may be not very well for other people.

**What problems is Appian solving and how is that benefiting you?**

Appian is helping me automate an excel based manual intervention and automating that to Appian which in long run reduces cost and a lot of manual errors in the execution.

  ### 18. Appian really Nice software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alan Antonio R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Appian?**

Appian is really easy and confortable to be applied

**What do you dislike about Appian?**

Maybe is not as a thing that I dislike, bit inprefeer that they app will be well known

**What problems is Appian solving and how is that benefiting you?**

Environmental impact of my products

  ### 19. Love Appian Team & Their Professionalism

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amaresh K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Their sales and service team. Very collaborative with the vendor partners

**What do you dislike about Appian?**

RPA - Need to advance their RPA capability

**What problems is Appian solving and how is that benefiting you?**

Business process automation in a disparate technology and data ecosystem

  ### 20. Great learning and fantastic networking event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthic K. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

I was part of the partner solution cup presenting to the judges more like dragons den. Which was great. Mainly for me learning about process mining and other tools.

**What do you dislike about Appian?**

Nothing to dislike in particular. Some events are quite early in the morning which was difficult to attend if you were not staying in the hotel. Plus some healthy food options would be good.

**What problems is Appian solving and how is that benefiting you?**

Process automation and transformation. We leverage Appian technology accors the globe for our solutions with the clients. We have managed to reduce cost and increase process efficiency and improve controls using Appian. MVP for an automated invoice processing is in play which will come to live production shortly.

  ### 21. Leading low code business automation platform - Innovative, new AI training feature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Reusability
Integration with APIs
Ease of deployment

**What do you dislike about Appian?**

the high cost which might scare off the potential business clients

**What problems is Appian solving and how is that benefiting you?**

Ability to intergrate with APIs and other external systems

  ### 22. Excellent product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kunal S. | Associate Director of Sales (FS), Middle East, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Lives up to the discipline of effective low code no code

**What do you dislike about Appian?**

Inaccessibility to experts, need to have more access to skill

**What problems is Appian solving and how is that benefiting you?**

Process and data silos

  ### 23. Probably wouldn't recommend for any data heavy applications.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Appian?**

The Design interface makes it easy to create nice looking interfaces.  The visualization and ability to test individual components makes debugging easier.  I also love the version history feature for comparisions.

**What do you dislike about Appian?**

Where do I begin?  First ARRAYS START AT 0 NOT 1.  Who thought that was a good idea?  You cannot just update a single first within an object you need to copy all the other fields and then reassign the value, which is super annoying.  No real breakpoints for debugging loops.  Too many levels can make it hard to track down exactly where something is failing because the error reports can be vague.  Really really hard to do any sort of computational heavy things because of limitations with how data is passed and reassigning variables.  There is just a lot that makes it hard to work with this system.  Especially since I'm working with code that Appian designed and it's clear they don't even know how things are supposed to work and can't even use their code cleanup tool.

**What problems is Appian solving and how is that benefiting you?**

It replaced an old outdated management system that did heavy analytics.  It looks much much nicer and has fast responsiveness.  The clients seem to like the interfaces.

  ### 24. The best enterprise BMP tool with lots of powerful built-in capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Appian?**

Appian is a very powerful and flexible tool to extend its capabilities by creating plugins when needed. Appian has seamless integration with other third-party systems, and we can exchange data in just a matter of a few clicks. It has a very rich UI that provides a great experience to the end user. Appian process models are super brilliant with lots of powerful features, especially monitoring and playing around with an instance to troubleshoot any issues.  Overall It's a great enterprise tool that's getting even better as and when they release a new version of Appian.

**What do you dislike about Appian?**

Appian should focus on extending Site capabilities, such as adding multiple out-of-the-box configurations for the site tabs, tab styling, and controlling the icon based on our requirements. Appian should also allow having more than 5 tabs on a Site, we do have a workaround but it would be better if this feature is by default available on the site. Appian should introduce pagination for the editable grid OOTB instead of the way how we handle it using manual code. We also need a feature related to Record sync to sync the dependent record row automatically when there are some changes done on that, just by syncing this record type, instead of syncing two records one after another. It's difficult to open a node property in the process model using double click, instead, we need to right-click and then click on the property. We need a dialog configuration component that can be used without the help of a record type, such as opening a quick dialog box with a form upon clicking a button to capture some comments. The Validation Message function needs some improvements.

**What problems is Appian solving and how is that benefiting you?**

Appian has added plenty of out-of-the-box capabilities in almost all the aspects such as Integrations, Interfaces, User Interactions etc. This helps a developer to build & deliver a solution in a very short period. This way business is also getting benefitted as they are getting the most out of the tools and getting the outcome without waiting for too long. Most of the features that business request are already out-of-the-box in Appian which help a developer to deliver the solution as per the business requirement.

  ### 25. We are wonderful customer support from Appian

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pavithra J. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Low code, as a infra team installing Appian and maintaining it easy

**What do you dislike about Appian?**

The need to upgrade is every year is hard

**What problems is Appian solving and how is that benefiting you?**

Low code

  ### 26. Innovative and inspiring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno B. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Productivity and automation in a single package

**What do you dislike about Appian?**

Appian expert session for automation was not in a good time

**What problems is Appian solving and how is that benefiting you?**

Reoetitive processes and manual processes

  ### 27. Experience administrating, developing and supporting the Appian product.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about Appian?**

Appian has a nice UI out of the box and development is faster than traditional languages like C#.  This allows you to focus on designing solutions and not trying to make the product look pretty.

**What do you dislike about Appian?**

Appian meets my requirements 90% of the time out of the box but trying to do something Appian was not designed to do can be challenging. Choosing the right projects to leverage the Appian platform is a must to maximum the return on investment.

**What problems is Appian solving and how is that benefiting you?**

Appian is great at digitising paper forms and creating workflows with approvals. Helping staff manage all these forms allows them to spend more time doing the more interesting parts of their jobs.

  ### 28. Appian is been helpful for rapid workflow automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vijayalaxmi (Vijaya) H. | Business Intelligence Project Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Low code and AI automation and Robotic process automation

**What do you dislike about Appian?**

Reporting and dashboard options are limited

**What problems is Appian solving and how is that benefiting you?**

Process automation and process mining

  ### 29. Low code automation at its best

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naga B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Low code automation, BPM and Case management capabilities

**What do you dislike about Appian?**

IDP not available in a HIPAA infrastructure

**What problems is Appian solving and how is that benefiting you?**

Business process management, wofklow orchestration

  ### 30. Best Lowcode Development Tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khemraj  S. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Appian?**

The best part is it's stability and easy to use predefined components which allow developers to easy create and quickly deliver products. It's process model capabilities is super power, which can handle complex business logics.

**What do you dislike about Appian?**

It's not a big drawback, just a further scope of improvement that in UI it comes with predefined set of components. Better if it could be improved to use custom components.

**What problems is Appian solving and how is that benefiting you?**

Appian helps to develop applications with lowcode tools which deliver software faster. It's having standard components which help to keep consistency in design for entire software.

  ### 31. Appian is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Appian?**

Appian provides a platform that allows almost anyone to create a functioning app in a short amount of time. It also allows seasoned developers to use their skills to create something in an hour that may take them two or three hours when using straight coding. The user interface is great and there are endless amounts of support tools to help make the most of the platform.

**What do you dislike about Appian?**

While Appian is easy to use, its interface and UI can be a bit clunky and takes some time to get used to. The platform can also be very slow and take far too much time to render a small change. Users expect speed when interacting with applications and Appian doesn't necessarily provide that at the moment.

**What problems is Appian solving and how is that benefiting you?**

The biggest problem Appian solves is the ability to create a fully functioning application without spending much time coding. Almost anyone can pick up using Appian after a few hours of watching videos and reading documentation.

  ### 32. Low Code Suite

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suresh kumar R. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Time to Market. Agility and Visual design

**What do you dislike about Appian?**

Reporting, Dashboards and User Experience

**What problems is Appian solving and how is that benefiting you?**

Process orchestration

  ### 33. Great PRoduce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

CASE management
API
DATA FABRIC 
Consolidation of workflow

**What do you dislike about Appian?**

Nothing specificially however they can do better in overall RPA Approach

**What problems is Appian solving and how is that benefiting you?**

Business process management and Case management approach along with their aI Solution it is a killer team. They need to work more in markeing it as BPM Tool instead of Low Code tool

  ### 34. A good product which is continually evolving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe L. | Lead Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

The speed you can developer and deploy to production. The continual evolving of the product enables new functionality at all times.

**What do you dislike about Appian?**

Sometimes there are some elelments where the functionality can be limiting and you have to tailor design to fit the product.

**What problems is Appian solving and how is that benefiting you?**

Process management of long multi team processes - this has resulted in large cost savings.

  ### 35. Appian Platform Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikola S. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Appian?**

It offers a complete solution from database to deployment and its easy to use. Offers great documentation and certifications which prove that you are who you claim.

**What do you dislike about Appian?**

Some of the functionalities are limited and when the customer requires it we always reject them..

**What problems is Appian solving and how is that benefiting you?**

Setups, authentication, deployment and overall development.
It makes my life as a developer easier.

  ### 36. Appian tops the chart when it comes to business outcomes & process orchestration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhijit S. | Manager - Technical Capabilty Development , Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Appian?**

Being a major financial enterprise,Appian has tremendously helped us to build effective & efficient applications. It has helped us to meet the business demand of digital transformation. Efficient Process Modelling & Designing, ease of deployment and maintenance, rapid application development capabilities, user-friendly UI & seamless integration this list can go on. it's quite a remarkable performance compared to other orchestration platforms.

**What do you dislike about Appian?**

Since all citizen developers may not come from a robust technical background the rule expression language which Appian uses can be struggle at times. Also Appian Academy need to come up with more role-based curriculums & instructor led virtual sessions for the aspiring L1 & L2 candidates.

**What problems is Appian solving and how is that benefiting you?**

We were looking for a low code platform which provided ease of deployment, maintenance & seamless integration also which talks closely to Agile Frameworks. Appian has it all.

  ### 37. Appian Europe Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jai Shankar J. | Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Appian?**

It's very easy to learn and quick to implement. Fast delivery of automated business processes along with robust security makes it very powerful tool

**What do you dislike about Appian?**

I think it should work more on enhancing the integration capabilities of the product  as whole

**What problems is Appian solving and how is that benefiting you?**

Automating the business processes which are currently being scattered over use of excel spreadsheet

  ### 38. Human augmentes by AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Générative AI to leapfrog develoment and back Office operators work

**What do you dislike about Appian?**

Nothing comes to my mind. May be I need to better understand the advantages of using Appian process mining versus other competitors like Celonis

**What problems is Appian solving and how is that benefiting you?**

Back Office operators activity  tracking and support in doing their tasks

  ### 39. Streamlined Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

The most helpful feature of Appian is the 'out of the box'  compare and deploy pipelines. Incredibly intuitive and easy to use. It removes a lot of the stress from the deployment process.

**What do you dislike about Appian?**

Because of the nature of the product there are a few limitations, particularly with regard to the interface designer. Some design choices are made for you, for example: font style, other design choices have limited options such as font size.

The interface designer is where I we have noticed the most limitation.

**What problems is Appian solving and how is that benefiting you?**

The ability to build effective solutions to complex business problems. 
Previously, new developments would take weeks/months before release. Now thanks to Appian, our development time has dramatically reduced, and we are able to implement solutions faster than ever.

  ### 40. CTO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Low code capabilities and features. Multipurporse platform. BPM, Document Management, IA, RPA. Easy to learn and fast deployment (go live)

**What do you dislike about Appian?**

Nothing. We the new product road map all  has been cover.

**What problems is Appian solving and how is that benefiting you?**

Improve citizens satisfaction and proccess more eficiency and transparent.

  ### 41. Appian platform review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Appian allows our team to successfully digitize our workflows and integrate with homegrown solutions.

**What do you dislike about Appian?**

Customers expect more out of the UI than is possible in Appian.

**What problems is Appian solving and how is that benefiting you?**

Appian allows us to digitize our previously paper-based workflows and integrate with other systems.

  ### 42. Head of Digital Process Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Faster time to market, simplicity of the platform and extensibility

**What do you dislike about Appian?**

Nothing. Looking forward to newer platform features like AGI and extensibility of Process Mining

**What problems is Appian solving and how is that benefiting you?**

We are helyiur clients implement and transform their processes especially on GRC - internal audits

  ### 43. Life changing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

The accessibility not only amongst developers but also to other roles within the team. We can show parts of the code and objects to our Product Owner and he can understand what is going on in the process.

**What do you dislike about Appian?**

You start your indexing with 1 instead of 0. With my programming background, this  makes no sense to me. The variable actually contains the address of where the data is stored in memory. So index 1 is nothing more than the start address + 1.

**What problems is Appian solving and how is that benefiting you?**

In an ever changing world, it's helping business to quickly implement solutions to big problems they are having in this ever changing landscape. It would be even more perfect if smaller businesses could start using it too.

  ### 44. Powerful, evolving rapidly but still has teething problems

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Appian?**

Can be used as a powerful and versatile platform for fast development. Can be used to build deep and complex digital end to end processes.

**What do you dislike about Appian?**

Is not really "low code" if you are planning to incorporate complex or externally dependant processes. Especially if you need plug-ins or have non non rest native interfaces. 
Hatd to integrate into CI/CD. 
Can absolutely not use keyboard shortcuts or even the "enter" key for input or actions on the UI.

**What problems is Appian solving and how is that benefiting you?**

Building and integrating complex omnichannel processes.

  ### 45. Scalable and powerful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Appian?**

The capacity of Appian for developing apps in a very short time. Its intuitivity and a true scalable product.
In my case we had very specific business needs to digitalize and it made it possible.

**What do you dislike about Appian?**

The users administration / right assignment system compared to other solutions could be improved.

**What problems is Appian solving and how is that benefiting you?**

our challenge was to resizing our existing system in a very short amount of time. Our partner did mock-ups in 2 days so it really proved us that the promise was true.

  ### 46. I had really nice experience with appian,I’m looking forward to continue learning about everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Momen S. | Team leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

Makes your dreams true.
Fast development, RPA are amazing

**What do you dislike about Appian?**

Nothing big, but I'm sure in the future they will focus on arabic language

**What problems is Appian solving and how is that benefiting you?**

Me as developers, looking for the easiest way to to automate my customers process. Which is really good in appian

  ### 47. Appian is a powerful tool and leader in innovation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Speed and ease of use are huge productivity boosters

**What do you dislike about Appian?**

Some deeper functionality is obfuscated behind pages of documentation or hands on mucking around

**What problems is Appian solving and how is that benefiting you?**

Appian is providing fast , secure workshops for our internal governance processes

  ### 48. It is a game changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

Easy to use (coding), integrations with other systems/platforms made vary easily.Broad list of partners that are fully engaged and ready to help on sou challenges.

**What do you dislike about Appian?**

Available information regarding real-time execution are very low, when there's a production problem identifying the real issue is hard and some times it is not possible to identify.

**What problems is Appian solving and how is that benefiting you?**

Connecting diferent systems maintaining information integrity, creating user interfaces and using them to allow diferent applications to qwork together as if there is only one app

  ### 49. Platform where everyone can contribute from any industries for developing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parthiv V. | Quality Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about Appian?**

I wouldn't say I enjoyed writing code to create software. Still, when I worked with Appian, I loved that we could develop applications without utilizing Java or Python because it is a low-code language. Anyone can use this software to work.

**What do you dislike about Appian?**

Only a small number of people aware of Appian utilize it, and Appian is a new product on the market. As a result, sometimes, even after finishing my assignment and searching Google, I could not find the answer.

**What problems is Appian solving and how is that benefiting you?**

I was working through issues with Appian RPA when I noticed how much simpler it would be to create a bot in Appian RPA than in other languages. So I liked to work in Appian.

  ### 50. No code is the future

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco S. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about Appian?**

The idea to simplify the most common needs and the boost that gives to delivery through this approach.

**What do you dislike about Appian?**

Almost nothing. Appian is not perfect but it is very close to our needs. Platform needs to be improved in aspects like DevOps and Source Safing but it's already happening.

**What problems is Appian solving and how is that benefiting you?**

We are using Appian across different business areas. We automatized processes related to Credits, Anti Money Loundering, Compliance and so on. Mainly we are using Appian to automatize the most company processes.


## Appian Discussions
  - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote
  - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote
  - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment
  - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment
  - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment

- [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-05+06%3A41%3A26+-0500&secure%5Bsession_id%5D=f328155e-b7c8-4cb8-b467-a785e0aeed39&secure%5Btoken%5D=4577932b088124bee639f0a4ccc384132f615dfb96dbde79d921f79e3839e5a3&format=llm_user)
## Appian Integrations
  - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Appian Features
**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Process Management**
- Process Library
- Collaboration
- Integrations
- Execution Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Functionality - Process Orchestration**
- Peak Demand Handling
- Process Customization
- Process Automation
- Workflow Management
- High-Stakes Process Automation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails

**Workflow Design & Orchestration**
- Task Logic and Sequencing
- Visual Workflow Builder

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Workflows

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Process Analysis**
- Real-Time Process Analysis
- Process Notation
- Process Mapping

**Integration & Adaptability - Process Orchestration**
- Third-Party Software Integration
- Endpoint Integration
- Intuitive Process Design
- Real-Time Process Monitoring
- Business Process Adaptation
- Customer-Facing Process Management
- Multi-Endpoint Execution
- Regulatory Compliance Management

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation

**Integrations & Connectivity**
- Pre-Built Integrations
- Custom Integration Capabilities

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Automation**
- RPA Integration
- Application Development

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Automation Execution & Intelligence**
- AI-Powered Optimization
- Trigger-Based Automation

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Generative AI**
- AI Text Summarization

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration

**Development & Customization**
- Low-Code/No-Code Tools
- Reusable Components

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Governance & Security**
- Audit Logging
- Role-Based Access Control

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Process Mining**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- Real-Time Dashboards
- Workflow Analytics

**Agentic AI - Business Automation Platforms (BAPs)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

## Top Appian Alternatives
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,110 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,042 reviews)

