---
title: Appian Reviews
meta_title: 'Appian Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 493 reviews by the users' company size, role or industry
  to find out how Appian works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 493
  scale: '5'
date_modified: '2026-06-29'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# Appian Reviews
**Vendor:** Appian  
**Category:** [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 493
## About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We&#39;ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ



## Appian Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Appian, enabling quick and intuitive workflow automation without coding skills. (38 reviews)
- Users value the **simplicity of automation** in Appian, enabling effortless workflow management without coding skills. (29 reviews)
- Users appreciate Appian&#39;s **rapid application development through low-code solutions** , enhancing efficiency with its intuitive design and AI integration. (26 reviews)
- Users appreciate the **AI capabilities** of Appian, enhancing efficiency with automation and smart services for better processes. (24 reviews)
- Users value the **AI capabilities** of Appian, enhancing efficiency through automation and smart services. (23 reviews)
- Speed (22 reviews)
- Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews)
- Low Coding (21 reviews)
- Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews)
- Development Speed (18 reviews)

**What users dislike:**

- Users feel that Appian has **limited features** , particularly in security enhancements and RPA capabilities compared to competitors. (15 reviews)
- Users find Appian **too expensive** compared to other low-code tools, especially for small-scale businesses. (13 reviews)
- Users face **limited flexibility** with Appian, especially regarding performance issues and IDE capabilities for expression rules. (12 reviews)
- Users find the **complexity of Appian** challenging, particularly in tailoring it to specific business needs and version control. (11 reviews)
- Users find **limited customization** options frustrating, making it difficult to meet specific design requirements and brand guidelines. (11 reviews)
- Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews)
- Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews)
- Cost Issues (8 reviews)
- Lack of Features (8 reviews)
- Slow Performance (8 reviews)

## Appian Reviews
  ### 1. Easy to learn lowcode platform with many, many features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Appian?**

The development speed and incremental improvements

**What do you dislike about Appian?**

Business thinks we can do magic - expecting very speedy results while we depend on other systems as wel

**What problems is Appian solving and how is that benefiting you?**

We built a global lifecycle management system to replace many local systems and create better data hygiene

  ### 2. Appian is a great business process management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Appian?**

I like that it's feature rich and easy to use. The UI is self explanatory.

**What do you dislike about Appian?**

I feel that the documentation sometimes lacks detail in what needs to be found, such as technical terms.

**What problems is Appian solving and how is that benefiting you?**

Allowing us to easily manage cases.

  ### 3. Looking forward for a long-term partnership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alla S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Flexibility, versatility, ease of use, AI skills

**What do you dislike about Appian?**

In practice it still takes a long time to build an app from scratch when we have to spell  out every small detail.

**What problems is Appian solving and how is that benefiting you?**

Optimizing the E2E order booking process for medical supplies orders received via e-mail.
Appian helps to automate validation steps (e.g. validating material, partner information, check if price difference is within the tolerance limits) as well automate interactions between several teams involved in the process.

  ### 4. Best BPM Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gayatre S. | Senior Technical Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Appian?**

Appian has variety of features like automation, AI, process model, data fabrication, etc

**What do you dislike about Appian?**

We can't front end design of appian it's pretty much same design and menus

**What problems is Appian solving and how is that benefiting you?**

Using appian functions  and features development is made simple and efficient

  ### 5. My experience with Appian

**Rating:** 4.5/5.0 stars

**Reviewed by:** Reza M. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

It allows you to build very customizable, secure, polished apps with very few developers incredibly quickly. Easy integrations, many out of the box features.

**What do you dislike about Appian?**

Sometimes the components are a bit limiting -- so you have to get creative if there is something appian doesn't offer out of the box

**What problems is Appian solving and how is that benefiting you?**

Appian is able to quickly setup web apps and offers a large base of support for developers to deliver great products.

  ### 6. More than 5 years experience as an Appian Developer.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Selamawit E. | Software Developer II / Appian, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

The fact that it's  a powerful tool which allows to build several kinds of applications and workflows in short period of time. It's very user friendly and provides many features business needs. I like that it is low-code platform development and easy to learn as well.

**What do you dislike about Appian?**

Not much but if document storage and management are improved it will be a great addition.

**What problems is Appian solving and how is that benefiting you?**

Appian has been solving many problems in my organization. We were able to transform from multiple legacy systems to Appian and the users experience using Appian have been great and very positive.

  ### 7. The Technology

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lokesh V. | Senior Consultant-Networks (TSS-482), Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Appian?**

The technology it has got to change the world's perspective of digital data security

**What do you dislike about Appian?**

The monitoring tool and the advanced automation system development.

**What problems is Appian solving and how is that benefiting you?**

Definitely

  ### 8. CIO

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Appian?**

Appian's low-code platform is popular for its ease of use, integration capabilities, rapid development, process automation, and scalability, making it ideal for quickly creating and deploying business applications and improving operational efficiency.

**What do you dislike about Appian?**

Nothing in particular and hope they can continue to enhance their solution to support all our future needs.

**What problems is Appian solving and how is that benefiting you?**

It help us improve our cost savings on IT automation, increased efficiency, and better utilization of IT resources.

  ### 9. Appian. Path to hyper automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amitesh S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Appian?**

Great UI
Refined data fabric layer
Addition of process mining and RPA
Evolving platform

**What do you dislike about Appian?**

The need to make adjustments to your code to be able to make it mobile reactive. Also the issue of not being able to inject custom code using java script

**What problems is Appian solving and how is that benefiting you?**

We are a fund management service and Appian is used for onboarding different customers and funds into our system using Appian's Connected Onboarding Solution

  ### 10. Appian and its limitations with low code

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Appian?**

Appian makes it incredibly easy for a small amount of developers to create a large application.

**What do you dislike about Appian?**

Although low code is something that Appian touts and pushes for, almost every developer uses solely the expression editor which means there is a great need for writing code but Appian doesn't support that as much when it comes to things like ui for the expression editor.

**What problems is Appian solving and how is that benefiting you?**

Appian is helping us solve how we have any clients with many different needs

  ### 11. The possibilities are limitless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Petra Z. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Great collaboration with the team and agility to deliver fast, always with proactive approach. Also the Appian team has become a true extension of our team which has been amazing for the collaboration.

**What do you dislike about Appian?**

Would appreciate even more proactive news when solutioning a problem

**What problems is Appian solving and how is that benefiting you?**

Serves as a system of engagement for processing complex projects requiring a workflow - reducing many tools to one or few and ability for users to see all they need on one screen instead of many

  ### 12. Rapid Application Development

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roy Ramon M. | Application Developer, Backend Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

All in one platform, provides the ability to develop applications quicker, and integrate with external systems.

**What do you dislike about Appian?**

Errors are not straightforward, that leads to contacting Appian Suport for further analysis.

**What problems is Appian solving and how is that benefiting you?**

Moving away from emails, and letting users send requests through Appian applications.

  ### 13. About Appian

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mauro B. | Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2023

**What do you like best about Appian?**

Appian's low-code approach simplifies the application development process, allowing users to create robust and functional applications with minimal coding. In my opinion ,this not only accelerates the development cycle but also makes it accessible to individuals with varying levels of technical expertise. With that in mind Appian allows rapid application development is commendable. Appian enables users to swiftly bring their ideas to fruition, resulting in a faster time-to-market for software solutions. This agility is crucial in today's dynamic business environment.
 Appian also excels  process automation, streamlining complex business workflows. Im my opinion, this capability enhances operational efficiency by automating repetitive tasks and ensuring a smoother flow of processes. This not only saves time but also reduces the likelihood of errors in critical business operations.

**What do you dislike about Appian?**

Cost: Some of my clients have expressed concerns about the cost of Appian, stating that it might be on the higher side compared to other low-code platforms.

Limited Customization in UI: Although Appian offers tools for designing user interfaces, some of my clientes have mentioned limitations in terms of highly customized and intricate UI designs. Depending on specific design requirements, users may find the options somewhat restrictive.

**What problems is Appian solving and how is that benefiting you?**

In my oppion appian helps my clients streamline and automate complex business processes. By offering solutions that address process inefficiencies, I can demonstrate how your Appian services improve operational efficiency, reduce manual errors, and enhance overall productivity for your clients.By aligning my Appian services with this problem-solving aspect, I position myself as a partner who understands the unique challenges that my clients face and offers tailored solutions using the capabilities of the Appian platform. This can enhance the value proposition of my services and benefit your consulting business.

  ### 14. Appian Low Code

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

With the appian low code platform, I am able to quickly and effectively build apps for my clients that address their specific use case and business needs.

**What do you dislike about Appian?**

Sometimes the Appian platform has unhelpful ways of alerting users to errors. A bit of a learning curve on how to figure things out.

**What problems is Appian solving and how is that benefiting you?**

Appian is solving Uber specific client needs that aren't available on many out of the box platforms

  ### 15. Technical Lead

**Rating:** 5.0/5.0 stars

**Reviewed by:** erick p. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

I like how Appian releases new features every quarter and keeping up-to-date with latest technical features.

**What do you dislike about Appian?**

One of the things Appian can improve on is increasing the limit of records that can be synched from 4 million to at least 20 million.

**What problems is Appian solving and how is that benefiting you?**

We use Appian as the BPM platform tool across the enterprise to complete client requests. It has helped the business drastically make their processes more efficient.

  ### 16. Most adaptable and innovative solution of recent times

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mahitha C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Approachable, easy to developdapt and  promote

**What do you dislike about Appian?**

Scalability , still exploring autoscling and records sync slowness

**What problems is Appian solving and how is that benefiting you?**

Held with records management, Documentum administration and converting paper processes to digital pdfs.

  ### 17. Fast deployments

**Rating:** 3.5/5.0 stars

**Reviewed by:** James K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

The ability to develop and deploy a simple workflow application with minimal turnaround time

**What do you dislike about Appian?**

Lack of customiazation for front end and user experience

**What problems is Appian solving and how is that benefiting you?**

Managing and documenting business processes

  ### 18. The breakout sessions were Informational.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rekha v. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Case management module.
Working with AWS AI and integration with Appian sounds promising.

**What do you dislike about Appian?**

Licensing cost is high. We are a customer of Appian.

**What problems is Appian solving and how is that benefiting you?**

Case management Workflow management

  ### 19. Solían está bien

**Rating:** 2.5/5.0 stars

**Reviewed by:** Daniel K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about Appian?**

Being able to review the specifics of PMs

**What do you dislike about Appian?**

People expect that it is low code and quick to develop. Not true for complex apps.

**What problems is Appian solving and how is that benefiting you?**

Cms development

  ### 20. Appian is providing a good solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chhavi M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Appian is providing solutions for effective Case management and workflow manay

**What do you dislike about Appian?**

Too much explanation is needed to define the requirements

**What problems is Appian solving and how is that benefiting you?**

Case management and automation

  ### 21. Onestop platform for digital transformation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian M. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

It is THE platform for digital transformation

**What do you dislike about Appian?**

Altough said to be low-code, you should have some good understanding of IT

**What problems is Appian solving and how is that benefiting you?**

Easy and fast development

  ### 22. Faster time to go-live - clicks, not code.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

Lots of horse power under the hood. Can deliver as much or as little complexity as needed. Very robust implementation ecosystem. New case management studio goes from low code to (almost) no code.

**What do you dislike about Appian?**

There is a learning curve for sure. Low code on its own is not a panacea. Still need to have solid requirements and business strategy. Solutions can get very complicated if you end up stitching multiple 3rd party systems.

**What problems is Appian solving and how is that benefiting you?**

Rapid go to market - significantly cutting down development time and cost. Especially in case management use cases, where the emphasis is on workflows and automation.

  ### 23. Best product in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Appian?**

Ai Capabilities and RTO and RPO along with high availability

**What do you dislike about Appian?**

Not that I can think of as yet, will post when I find

**What problems is Appian solving and how is that benefiting you?**

Process automation

  ### 24. Still looking at Appian

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Appian?**

Low code platform and quick to deploy to have a minimum viable product.

**What do you dislike about Appian?**

Community version quite heavily used and quite hard to get access to play with Appian

**What problems is Appian solving and how is that benefiting you?**

Bring various features to clients

  ### 25. Fast and Good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Herberto O. | VP Planeacion y Tecnologia, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

the simplicity of the speed with which developments are deployed

**What do you dislike about Appian?**

In general I think the product is very good, I don't have any complaints or aspects that I dislike about apián.

**What problems is Appian solving and how is that benefiting you?**

automation of highly complex processes that required several systems to be able to integrate

  ### 26. Low Code Excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Appian is a very powerful low code platform that allows quick and iterative development while overcoming difficult or complex requirements.

**What do you dislike about Appian?**

The process modeler is in need of an upgrade. The record writes have become annoying with how they only store the primary key. Text styling is not as dynamic as it could be for an application or user.

**What problems is Appian solving and how is that benefiting you?**

They have improved AI, record sync limits,  and scalability. These all allow for more dynamic solutions and more use cases for clients.

  ### 27. A true low code platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gagan K. | Senior Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

Low code, modular design, quick to adapt, Lots of support, citizen development, AI, RPA, perfect for workflow and case solutions.

**What do you dislike about Appian?**

Some enhancements still required, example  no native support for Kafka, DAST scans, data segregation.

**What problems is Appian solving and how is that benefiting you?**

Modernization of business processes & centralized rules implementation.

  ### 28. Deliver Value on Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan F. | Encargado Departamento Plataformas y Servicios, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

How fast you can deliver value to the customer adding on top of a good service and solutions

**What do you dislike about Appian?**

Better design experience on mobile apps is a need

**What problems is Appian solving and how is that benefiting you?**

DataFabric is making possible integration and interoperability over a big number of legacy software

  ### 29. Very flexible!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aby A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Very flexible and versatile when it comes to different industries

**What do you dislike about Appian?**

Some of the features are still not up to date to current needs. Like adding footers or more control over scrolling

**What problems is Appian solving and how is that benefiting you?**

Streamlining processes and information in one place

  ### 30. Best example of using GenAI within ProcessHQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnny G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Decentralized data fabric really resonates with companies with data silos. The idea of creating data lakes and using Big Data to extract meaning is gone.

**What do you dislike about Appian?**

Simple UI does not resonate with every customer

**What problems is Appian solving and how is that benefiting you?**

Knowledge sharing amongst government SMEs

  ### 31. The easiest way to develop professional-level applications is to use modern development frameworks and tools that streamline the coding process, provide robust libraries, and offer comprehensive documentation. Additionally, leveraging cloud services for deployment and scalability can enhance the development process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

The learning curve to get into Appian is not bad at all and the system is super user friendly.

**What do you dislike about Appian?**

The system does not permit developers to customize interfaces using HTML/CSS code.

**What problems is Appian solving and how is that benefiting you?**

Digital transformation refers to the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It also involves a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

  ### 32. Appian for everyone

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

The easiness for  endusers to get into it and understand how a simple process works. No need for a long training

**What do you dislike about Appian?**

At has limitations if you want customize things

**What problems is Appian solving and how is that benefiting you?**

Transparency issues in customer service

  ### 33. Complete process automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

The designer experience for the developer 
It continuously improves
It's still is a bpm tool

**What do you dislike about Appian?**

The pricing model is complicated and expensive. It has gaps in realeasing new functionality

**What problems is Appian solving and how is that benefiting you?**

Process automation and digitalisation

  ### 34. Awesomeness in one package

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Quick updates. Just when you think you need something, you will get it in an upcoming release

**What do you dislike about Appian?**

Over selling on the drag and drop, no code programming

**What problems is Appian solving and how is that benefiting you?**

Helps our customers immensely.

  ### 35. Great for bringing solutions to production FAST

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

For moderately complex and well defined business processes, Appian is great for both creating new applications as well as replacing legacy applications extremely quickly.

**What do you dislike about Appian?**

Though I understand the reason for marketing it as much as they do, I wish it wasn't sold as a drag and drop "citizen developer" tool as much as it is.

**What problems is Appian solving and how is that benefiting you?**

It's giving us a central place to view data and manage our processes.

  ### 36. Appian Developer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

How fast we can get new applications to prod.

**What do you dislike about Appian?**

Too restricted. Lack of flixibility in many cases.

**What problems is Appian solving and how is that benefiting you?**

Helped us to create a console to manipulate a website ui

  ### 37. Great for Process Streamlining

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Great to incorporate into business areas where there are a lot of manual processes. This provides a single place to have process visibity along with analytics capability.

**What do you dislike about Appian?**

Nothing so far - the platform provides multiple ways to enhance business processes and later it up with existing data capabilities

**What problems is Appian solving and how is that benefiting you?**

Process streamlining making it easy for business to manage and reduce cycle time. Preventing errors and backlogs.

  ### 38. It’s a great platform to build quickly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Quick development to get started and the the ability to integrate with different systems.

**What do you dislike about Appian?**

Confused with how licensing work and the limitations with design.

**What problems is Appian solving and how is that benefiting you?**

Case Management

  ### 39. Intuitive interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

Using the interface is easy to understand.

**What do you dislike about Appian?**

Not everything is intuitive, things could be labeled a little more thoroughly.

**What problems is Appian solving and how is that benefiting you?**

Records management and business process

  ### 40. An innovative company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

Innovative culture, customer focused, excellent value

**What do you dislike about Appian?**

licensing model is difficult to explain and plan

**What problems is Appian solving and how is that benefiting you?**

various onboarding workflow automation. AI data extraction

  ### 41. Head of process automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovanni  G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

Time to market, integration, unified platform

**What do you dislike about Appian?**

Nothing, it is a very effective platform for process automation

**What problems is Appian solving and how is that benefiting you?**

Cross application process management

  ### 42. Appian is a revolutionary technology to lower barrier of entry of application development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

The ease of implementation and breadth of features are unparalleled.

**What do you dislike about Appian?**

The only critical feedback I could give is that I wish there were more integrations with other service providers. There's already a lot, but I would love more.

**What problems is Appian solving and how is that benefiting you?**

Helps me solve implementation issues around the document processing space, makes our applications accessible to every developer

  ### 43. Associate Director

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

The anode is low code and easily adaptable for the user.

**What do you dislike about Appian?**

There are specific limitations when exporting in Excel.

**What problems is Appian solving and how is that benefiting you?**

Workflow management

  ### 44. Unlimited Opportunities Driven By Quick Proof of Concept

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Appian?**

The ability to create proof of concepts or v1 of applications in an extremely short amount of time.

**What do you dislike about Appian?**

There is nothing of note to state ragarding dislikes

**What problems is Appian solving and how is that benefiting you?**

We needed to create a simpler user interface to a legacy system that in one day can be disconnected. We were successful in doing that.

  ### 45. Great platform for automation and development

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samuel S. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Appian?**

Easy to use fast to build simple apps and simple use cases, but it's also possible to do complex and cool things.

**What do you dislike about Appian?**

Needs more support for code branching and merging, this would be a godsend on projects with many devs.

**What problems is Appian solving and how is that benefiting you?**

Adding structure to business processes. Speeding them up with automation, adding controls.

  ### 46. High Quality Enterprise Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oli C. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Appian?**

Appian allows for the most complex business processes and scenarios to be automated in a user friendly manner.

**What do you dislike about Appian?**

There are still some features of the platform that haven't been updated for some time.

**What problems is Appian solving and how is that benefiting you?**

A variety of use cases for our clients across several sectors. Improving the working lives of employees.

  ### 47. Appian developer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elisa P. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Appian?**

I like the possibility of continuing coding even if it is quicker than ever

**What do you dislike about Appian?**

I don't appreciate releases that make your work become obsolete

**What problems is Appian solving and how is that benefiting you?**

In my company we are using Appian to delivery better solutions for clients helping them solving their latency problems on making work done

  ### 48. Quick Results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Appian?**

I like being able to see the results of configuration so quickly

**What do you dislike about Appian?**

Low code can mean harder to customize or see what's under the hood to fix a bug

**What problems is Appian solving and how is that benefiting you?**

Introducing a new UI that can live in tagent with the old one while we switch over

  ### 49. Total Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arulanandham K. | Practice Head of Digital Integration / Hyperautomation Expert, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Appian?**

Easy implementation. It brings total experience to the customer

**What do you dislike about Appian?**

User Interface/UX to support multi channel

**What problems is Appian solving and how is that benefiting you?**

Appian is a low-code automation platform that helps organizations build applications and automate business processes quickly. The platform aims to solve various problems related to application development and business process management.

  ### 50. Strong workflow solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Francois R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2023

**What do you like best about Appian?**

Low code empowers non technical people.
Host it on kubernetes relatively simply

**What do you dislike about Appian?**

Very hard to integrate with any other automation tool. Impossible to manage configuration via api. Loads of overhead to run on prem

**What problems is Appian solving and how is that benefiting you?**

Case management workflow for operator team


## Appian Discussions
  - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote
  - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote
  - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment
  - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment
  - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment

- [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-06-29+16%3A35%3A35+-0500&secure%5Bsession_id%5D=d171bdad-4fd1-403e-8efa-0c64e8b840c7&secure%5Btoken%5D=eb6197f487f66dff82fb61db2db439061331ea9e6794aad9e6d1d0bc81f117d3&format=llm_user)
## Appian Integrations
  - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Appian Features
**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Process Management**
- Process Library
- Collaboration
- Integrations
- Execution Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Functionality - Process Orchestration**
- Peak Demand Handling
- Process Customization
- Process Automation
- Workflow Management
- High-Stakes Process Automation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails

**Workflow Design & Orchestration**
- Task Logic and Sequencing
- Visual Workflow Builder

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Workflows

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Process Analysis**
- Real-Time Process Analysis
- Process Notation
- Process Mapping

**Integration & Adaptability - Process Orchestration**
- Third-Party Software Integration
- Endpoint Integration
- Intuitive Process Design
- Real-Time Process Monitoring
- Business Process Adaptation
- Customer-Facing Process Management
- Multi-Endpoint Execution
- Regulatory Compliance Management

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation

**Integrations & Connectivity**
- Pre-Built Integrations
- Custom Integration Capabilities

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Automation**
- RPA Integration
- Application Development

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Automation Execution & Intelligence**
- AI-Powered Optimization
- Trigger-Based Automation

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Generative AI**
- AI Text Summarization

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration

**Development & Customization**
- Low-Code/No-Code Tools
- Reusable Components

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Governance & Security**
- Audit Logging
- Role-Based Access Control

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Process Mining**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- Real-Time Dashboards
- Workflow Analytics

**Agentic AI - Business Automation Platforms (BAPs)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

## Top Appian Alternatives
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,109 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,040 reviews)

