--- title: Appcues Reviews meta\_title: 'Appcues Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 358 reviews by the users' company size, role or industry to find out how Appcues works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 358 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Appcues Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of Appcues, appreciating its intuitive setup and customizable onboarding capabilities. [(37 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628064&qs=pros-and-cons#reviews)

Users highlight the **easy setup** of Appcues, appreciating its intuitive interface for onboarding and customization. [(16 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628348&qs=pros-and-cons#reviews)

Users value the **outstanding customer support** from Appcues, enhancing their experience and resolving issues efficiently. [(15 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628031&qs=pros-and-cons#reviews)

Users appreciate the **easy creation** of flows with Appcues, significantly boosting trial conversion rates and user retention. [(15 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628705&qs=pros-and-cons#reviews)

Users appreciate the **intuitive interface** of Appcues, making it easy to create workflows and product tours. [(12 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627827&qs=pros-and-cons#reviews)

Users find the **limited customization options** and misaligned features of Appcues frustrating and restrictive. [(6 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627323&qs=pros-and-cons#reviews)

Users find the lack of **automated notifications and organizational features** in Appcues to be a significant drawback. [(6 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628043&qs=pros-and-cons#reviews)

Users highlight the **need for improvement** in metrics and tracking features, affecting organization and user experience. [(6 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627663&qs=pros-and-cons#reviews)

Users express frustration with **poor customer support** , making issue resolution and guidance difficult for Appcues users. [(5 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628651&qs=pros-and-cons#reviews)

Users face **poor UX** with Appcues, citing slow flows and challenging targeting and tracking functionalities. [(5 mentions)](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627930&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Appcues

##### 1. Ease of Use

Users value the **ease of use** of Appcues, appreciating its intuitive setup and customizable onboarding capabilities.
[
See 37 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628064&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent Product That Scales with Your Business"

What do you like about Appcues?

Easy to get started, customisable to target different users

 ![Michelle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle L.")
ML

Michelle L.

5.0/5

"User-Friendly Interface, Powerful Engagement Tools"

What do you like about Appcues?

I really like how user-friendly the build interface is in Appcues. The flows are especially valuable because they fulfill a large number of product an

##### 2. Easy Setup

Users highlight the **easy setup** of Appcues, appreciating its intuitive interface for onboarding and customization.
[
See 16 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628348&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Excellent Product That Scales with Your Business"

What do you like about Appcues?

Easy to get started, customisable to target different users

 ![Michelle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle L.")
ML

Michelle L.

5.0/5

"User-Friendly Interface, Powerful Engagement Tools"

What do you like about Appcues?

I really like how user-friendly the build interface is in Appcues. The flows are especially valuable because they fulfill a large number of product an

##### 3. Customer Support

Users value the **outstanding customer support** from Appcues, enhancing their experience and resolving issues efficiently.
[
See 15 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Customer Support Sets Appcues Apart"

What do you like about Appcues?

The Customer Support team is absolutely the best thing about Appcues. They always take you seriously, and escalate to the Tech Support team when neede

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent Support and Ease of Use, But Needs More Customization"

What do you like about Appcues?

Simple to use, amazing Customer Support that were supper helpful during the integration and helping us finding solution to some of our edge cases.

##### 4. Easy Creation

Users appreciate the **easy creation** of flows with Appcues, significantly boosting trial conversion rates and user retention.
[
See 15 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628705&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Olivia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia C.")
OC

Olivia C.

Mid-Market (51-1000 emp.)

4.5/5

"Great Tool for Customer Success"

What do you like about Appcues?

Appcues has been a fantastic tool for our platform. It makes creating in-app onboarding and feature guides easy and effective — no heavy dev work need

 ![Akshay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay K.")
AK

Akshay K.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use; brilliant support"

What do you like about Appcues?

Workflows and email, mobile marketing are new features.

##### 5. Intuitive

Users appreciate the **intuitive interface** of Appcues, making it easy to create workflows and product tours.
[
See 12 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627827&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and Flexible Onboarding with Appcues"

What do you like about Appcues?

I love how Appcues efficiently supports building onboardings, walkthroughs, and surveys while also tracking events. Its intuitiveness is a significant

 ![Olivia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia C.")
OC

Olivia C.

Mid-Market (51-1000 emp.)

4.5/5

"Great Tool for Customer Success"

What do you like about Appcues?

Appcues has been a fantastic tool for our platform. It makes creating in-app onboarding and feature guides easy and effective — no heavy dev work need

### 5 Cons or Disadvantages of Appcues

##### 1. Limitations

Users find the **limited customization options** and misaligned features of Appcues frustrating and restrictive.
[
See 6 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627323&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Customer Support Sets Appcues Apart"

What do you dislike about Appcues?

Their CS-team is mostly US-based, which sometimes makes it difficult if you're having a pressing issue but they are unavailable during (most of) your

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent Support and Ease of Use, But Needs More Customization"

What do you dislike about Appcues?

The different features/products capabilities and data insights are not aligned, not enough customization capabilities.

##### 2. Missing Features

Users find the lack of **automated notifications and organizational features** in Appcues to be a significant drawback.
[
See 6 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628043&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and Flexible Onboarding with Appcues"

What do you dislike about Appcues?

I would like to receive notifications when my Appcues flows encounter issues. Currently, there is no automated alert system to inform me if something

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Customer Support Sets Appcues Apart"

What do you dislike about Appcues?

Their CS-team is mostly US-based, which sometimes makes it difficult if you're having a pressing issue but they are unavailable during (most of) your

##### 3. Need for Improvement

Users highlight the **need for improvement** in metrics and tracking features, affecting organization and user experience.
[
See 6 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627663&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Akshay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay K.")
AK

Akshay K.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use; brilliant support"

What do you dislike about Appcues?

Native integrations still need a major overhaul.

MN

Mariana N.

Mid-Market (51-1000 emp.)

4.5/5

"Makes life easier for product marketers"

What do you dislike about Appcues?

A couple of things I’d love to see improved: right now, all the flows are a bit scattered — having folders or a better way to organize them would make

##### 4. Poor Customer Support

Users express frustration with **poor customer support** , making issue resolution and guidance difficult for Appcues users.
[
See 5 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1628651&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and Flexible Onboarding with Appcues"

What do you dislike about Appcues?

I would like to receive notifications when my Appcues flows encounter issues. Currently, there is no automated alert system to inform me if something

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Customer Support Sets Appcues Apart"

What do you dislike about Appcues?

Their CS-team is mostly US-based, which sometimes makes it difficult if you're having a pressing issue but they are unavailable during (most of) your

##### 5. Poor UX

Users face **poor UX** with Appcues, citing slow flows and challenging targeting and tracking functionalities.
[
See 5 mentions
](https://www.g2.com/products/appcues/reviews?filters%5Bsentiment_snippet%5D=1627930&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great in-app experience tool"

What do you dislike about Appcues?

Provide better out of the box components and personalization

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"A one stop shop for onboarding and in-product messaging"

What do you dislike about Appcues?

While the features can be extensive, sometimes things just don't work. Thankfully, they're always there to help and you can leverage their handy debug

 ![Édouard J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Édouard J.")
ÉJ

Édouard J.

Mid-Market (51-1000 emp.)

7/25/2023

"Great solution for product tour"

4/5

What do you like best about Appcues?

• Great product for product tour on the web

• A lot of options

• Data to improve product tour

• New features regularly

• Connections with CRM (Hubspot) Review collected by and hosted on G2.com.

What do you dislike about Appcues?

• No product tour for apps

• Product tour design could be better

• Some bugs to display product tours Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Two problems: display new features to user to grow adoption and guide new users in our web app Review collected by and hosted on G2.com.

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Response from Anna Casey of Appcues

[Editedit](https://www.g2.com/survey_responses/appcues-review-8354460/official_response/edit)

Hi Édouard, thank you so much for leaving us a review; we really appreciate your feedback! Great to hear that you're having success with creating product tours on web. And happy to share that Appcues is available for use on your native mobile apps as well. Here is additional info: https://www.appcues.com/mobile. Our team can show you how to create experiences for mobile apps if you sign up for a demo and it's also available to try for free.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CK

Christina K.

VP, Marketing

Small-Business (50 or fewer emp.)

3/28/2023

"Great tool but a lot of lift to get it started and lack of integration features"

4/5

What do you like best about Appcues?

I do love the UX/UI of the tool and I like how it is easy to segment between various CRM properties. The CS team (especially one of the leaders in CS/Onboarding) is amazing and turned our experience around. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

The miscommunicated integration features. It is a bidirectional sync to your CRM but only in so many ways. The tool is harder to set up if your software is embedded to your site... you need to do some roundabout ways to get it done Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

We wanted to help guide our users throughout the platform, especially our unmanaged customers. We also use it for the "self-starter" so they can complete some onboarding checklists before kickoff. We also use it for feature shoutouts and education. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Tatsiana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatsiana A.")
TA

Tatsiana A.

UX Designer

Mid-Market (51-1000 emp.)

9/1/2023

"I am using Appcues for product onboarding, announcements and CS surveys"

4/5

What do you like best about Appcues?

Easy and quick to set up a flow. Easy to adjust look and targeting criterias Review collected by and hosted on G2.com.

What do you dislike about Appcues?

Uncomfortable csv reporting, lack of questions and fields and other survey functionality Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Helps to onboard onto new fproduct features, allows to easily engage with users when needed Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mateus M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateus M.")
MM

Mateus M.

Mid-Market (51-1000 emp.)

7/29/2023

"Good experience to talk with your customers"

4/5

What do you like best about Appcues?

The Appcues interface is very simple and easy to use. This facilitates the creation of flows through the templates that are provided. It is possible to have several active flows simultaneously, with interdependencies and in order of priority. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

The Appcues reports are a bit confusing. To create segmentations through lists, it is necessary to upload 1000 by 1000. It is difficult to set goals for the flows. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Communication of news about the product or improvements that have been made at some stage of the customer journey. Simple surveys can also be conducted and have high engagement. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/19/2023

"Makes communication in-app super simple!"

5/5

What do you like best about Appcues?

The chrome extension works pretty well to create and build flows. Generating these experiences with the benefit of seeing what the look and feel will be like on-the-fly is immensely helpful.

Further, targeting elements is pretty simple, so you won't have to open up a code editor and dig in to deliver a great experience. It's a great tool for a number of reasons, but I love the fact that you can deliver specific communication to a specific audience in your application when you need to, without having to leverage a development department Review collected by and hosted on G2.com.

What do you dislike about Appcues?

I think Appcues covers most of the bases. There are some minor items, like modal placements and call-outs that could be more flexible with where you can place them, but for the most part, it gets the job done. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Appcues allows my team to quickly communicate in the right place at the right time. Whether we're introducing a new feature and want our users to learn about it at launch, or whether we need to communicate targeted comm about a specific segment that is experiencing a bug - the time-savings is great. Review collected by and hosted on G2.com.

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4/3/2023
Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/28/2023

"Great app to build onboarding and user adoption flows without needing to ask the devs"

4.5/5

What do you like best about Appcues?

I use Appcues to onboard new users, give announcements, upsell features and offer trials. I love how flexible and granular the segmentation options are, which allows me to create campaigns targeted at specific user profiles and use cases. As a designer, I'm also happy with the layout customisation options they offer. The support has been very helpful too. Overall is a great tool! Review collected by and hosted on G2.com.

What do you dislike about Appcues?

Even though the app features are extensive, the learning curve is also a bit steep for colleagues who are not familiar with apps like this. Also depending on the flow you're creating, some aspects of the segmentation need a lot of manual work (such as alerts, event tracking, and goals) which can be a blocker, but overall I'm very happy with the level of support they offer. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Creating onboardings and checklist, product education flows, feature upsells, trial campaigns, surveys, NPS scores, tracking feature adoption, feature announcement, marketing integrations etc Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Simon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon R.")
SR

Simon R.

Support tech

Small-Business (50 or fewer emp.)

7/25/2023

"Professional service overall"

5/5

What do you like best about Appcues?

That the service is so versatile, you can use it for both guides and direction for your customer as well as for reviews and nps score Review collected by and hosted on G2.com.

What do you dislike about Appcues?

Nothing comes to mind at the current time at least Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

It helps our customers get started with our back office environment with a beginners guide Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Alan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan S.")
AS

Alan S.

Product Marketing and Head of Support

Mid-Market (51-1000 emp.)

1/4/2023

"Great for Building Walkthrough In-app Guides"

4.5/5

What do you like best about Appcues?

I love how user-friendly it is to create walkthroughs and tutorials for our new and paying users. There is a lot of flexibility in design to make it branded and their team is very agile with their development of new features. I have had a number of calls with their support team and customer success managers, and both have been quick to reply and very helpful with the setup of our account. It was also nice that they had a lot of integrations to help fit into our software stack. For example, Hubspot had a nice integration where we could tell which customers had gone through certain guides we had set up in AppCues. We also had it connected to Zapier which worked into our other workflows nicely. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

As much as I like how the onboarding guides turn out that we created, they are lacking some deeper analytics in-app. For example, it was hard to track feature adoption by visitors or accounts after releasing a new guide, which would be helpful if we released a new feature. You have to rely on another analytics tool to really dive into what is working and what is not working in your application. We didn't have the resources at the time to do this, so we had to do with what was offered, but looking back, it would have been nice to connect to an analytics tool, like Amplitude. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Help our users understand how to navigate and drive value from our software. We mainly used it for onboarding new customers that were on our free plan to try and convert them to PQLs and then paying customers. We also set up some guides to educate users when we developed and released new features, which really helped create feature adoption. The guide editor makes it easy for non-technical users to get in there and create real value for potential customers. There is also some decent tracking that helped us see areas of improvement and prioritize our initiatives. One thing we were able to improve was our time to value for our users, which is probably the biggest advantage of using AppCues. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Isa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isa H.")
IH

Isa H.

Mid-Market (51-1000 emp.)

4/3/2023

"User-friendly tool for setting up in-app guidance"

5/5

What do you like best about Appcues?

I love the weekly reports telling me how many people logged in. It helps me keep tabs on usage over time. The flows are also easy to set up and are pretty customizable. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

I haven't run into any significant issues with usability. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

When something changes in our app, we're able to notify users in a way that they're sure to see as they're working in the platform, as opposed to notifying them via email. It's also a great tool for promoting non-app related announcements that might be relevant to users, like an upcoming webinar on a specific feature. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/14/2023

"Easy to install and use"

5/5

What do you like best about Appcues?

Installing Appcues in our software was an easy and straightforward process. Setting up flows is uncomplicated and easy to grasp. Overall a very good experience. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

Nothing really - it does what it says and we love it! Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

Guiding our users in how to use the different features in our app, as well as self-onboarding. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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