![Natalia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalia C.")
NC

Natalia C.

Product Manager

Small-Business (50 or fewer emp.)

9/24/2024

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"Appcues allows Product teams to communicate with users easily and quickly"

5/5

What do you like best about Appcues?

As a Product Manager, I can publish initiatives to my users with very little help from engineering or design. It allows me to communicate with users, segment the content I want to display, keep track of it, and has opened up a new way for us to reach out to users within our product. It is great that I always get a quick response from the Appcues team whenever I reach out. We're starting to use Appcues more for our user research strategies. Review collected by and hosted on G2.com.

What do you dislike about Appcues?

Sometimes it's hard to understand what the impact of some settings will represent to a flow, like how I can show it repeatedly. It is also hard to create surveys within Appcues without the need for devs or a third-party app. Additionally, other colleagues constantly ask me if we can create buttons in our product with Appcues, and I always have to find other workarounds for their requests. It can also be frustrating that only one NPS survey can be live at once, there need to be at least 2 or more running so we can show them on our different platforms/products. Review collected by and hosted on G2.com.

What problems is Appcues solving and how is that benefiting you?

It allows us to send communications to users quickly, segmented, and without much need of interference or approval from other teams and stakeholders. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 357 reviewers think of Appcues

4.6 out of 5 · Verified reviews from real users

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