Apollo.io Pros and Cons

I love Apollo's suite of features and integrations. I love workflows, sequences, custom fields etc. I like the chrome extension, especially for task automation. I am extremely grateful that they offer a startup plan. I love their AI FAQs and support team - 90% of my questions can be answered with FAQs that are actually good because AI searches through them for you. The other 10% the support team has always gotten back to me very fast and resolved me blockers. Review collected by and hosted on G2.com.

While I really appreciate that there are hundreds of millions of leads to pull from Apollo many of them feel stale. Likely because there are so many other Apollo users hitting them as well. Also nailing the delivery timeframe with sequences can be a challenge with virtual hours, domain ramping, etc.. many times the estimated email send time is off or delayed - in turn a few times we have accidentally double delivered a given email/step of a sequence. Not entirely Apollo's fault but it could be more proactively communicated. Review collected by and hosted on G2.com.

There's a lot of things that I like about Apollo, including how to execute task and the different sequences that you can set up to send something automatically or connect with someone on LinkedIn automatically. I'm also obsessed with the plug-in on chrome it is beyond helpful, especially when on LinkedIn. I also really enjoy the reporting aspect of it and how I can filter the specific reports. My main audience that I am attracting is cyber security so I need to find senior level executives all within cyber security. Running reports or less help me create strong outreaches. Review collected by and hosted on G2.com.

One of the biggest things that I dislike about Apollo is how you cannot change the subject line when you are replying to an email. I would like to be able to edit the subject line after I originally sent someone one email and wanna follow up with another. Also, I think support could be a little better when it comes to getting support ASAP but I know that's kind of difficult to maneuver. And the only other thing I dislike about Apollo is that sometimes the add-ons on LinkedIn and or Gmail don't always load properly. Review collected by and hosted on G2.com.

As a Sales representative, Apollo is an easy way to obtain useful and accurate information about companies and clients that you are prospecting. The trial credits that are given are a great starter to get a feel for how the software works. All the tools and features are self explanatory really, but if you need help, there is plenty of training and support from a very knowledgable team. I love the fact that they do webinars and you an do trainings whenever. I use Apollo daily building a pipeline of clients. Apollo integrates easily with whatever CRM you are using making everything that much easier and quicker to dominate finding your next lead. I love using the Sequences to generate an email campaign. The functionality as amazing and easy!

As a pioneer for my company, I can't tell you how easy it will be to implement this with the rest of the sales team! Review collected by and hosted on G2.com.

The only two downsides would be the cost and the calls from sales support. The cost is a little high if you are a smaller company or just one or two on a sales team. But there is still a lot that you can do without having to pay for credits.

The calls from sales support are a downfall because you click on a feature you don't have access to and someone calls to see if they can get you to add on to your plan. I get it, they aren't pushy, just a slight inconvenience. Doesn't take away from the effectiveness of the program! Review collected by and hosted on G2.com.

I use it everyday at work as I like to use it for sequencing my emails and using it to track database of contacts and its data points. I like how its user friendly, and it can easily integrate with Google workspace. Review collected by and hosted on G2.com.

Initially it was complex for me to start using it for emai sequencing as I was new to any sort of CRM tools. Apart from that I dislike nothing about the Apollo.io Review collected by and hosted on G2.com.

I can type in a list of characteristics for all my prospects and Apollo searches and filters them for me.

I can add different lists and quickly edit emails if they don't work; this helps me track my outreach for every prospect.

I can get notified if prospects get new jobs.

Apollo allows me to download CSVs, call and even text allowing personalised exporting to Numbers (or another CRM of your choice if preffered). Review collected by and hosted on G2.com.

I don't understand why I cannot connect to my iCloud email from the email server, but that is just one of a few negatives.

Also, I wish I could connect my WhatsApp or Facetime to the calling option. Review collected by and hosted on G2.com.

My favorite part about Apollo is the ability to set up sequences and workflows. This can save countless hours opposed to manual emailing and contact searches!

After just a few short days and two sequences, I already have my first meeting set up! Pipeline management is extremely important for all sales persons and companies, large and small.

This tool house maximize employees time, therefore maximizing company resource all at an affordable cost!

I highly recommend the service! Review collected by and hosted on G2.com.

I like everything about Apollo! One small thing that I could add to help the service is that some verified email still get kicked back but understand that's part of the service and Apollo does refund you those credits depending on your plan! Review collected by and hosted on G2.com.

This has cut my researching time to a fraction of what it used to be. Using the buying intent signaling has helpped me know where to start with my cold calls and get through to the leads easier. Sequencing is helping to train the multi-channel strategy in a very simple way and has been very easy to add into my day to day routine Review collected by and hosted on G2.com.

The only issue I have ran into so far is with getting my email connected and them not going into spam. I wish there was someone to actually walk you through the on-boarding/set-up phase as opposed to relying completely on the pre recorded videos Review collected by and hosted on G2.com.

Apollo has been impressive ever since the sales calls and demo. It provides easier, better, and more features than its more expensive counterparts. But it gets even better—they deliver. I like the fact that, even after subscribing, they make sure you truly get the most out of what you paid for by ensuring you know everything they can do and offer. They provided us with two on-call doctors: an Internal Medicine "Doctor" - the support team - to handle medical emergencies requiring immediate attention and a plastic surgeon - Max from Onboarding - to advise me on areas where I could enhance my appearance, making the experience even more beautiful. Review collected by and hosted on G2.com.

The dialer maybe...it would be better if I can use it in my mobile phone. Review collected by and hosted on G2.com.

Apollo.io is an impressive platform that stands out. As someone who has navigated various sales and marketing tools, I found Apollo.io notably user-friendly. The intuitive interface makes it easy to access features without a steep learning curve. Whether you're searching for leads, managing contacts, or utilizing the built-in analytics tools, everything feels straightforward and well-organized.

When it comes to customer support, Apollo.io truly excels. Their support team is responsive and knowledgeable, ready to assist with any issues or questions. I appreciated the quick turnaround for responses and the support resources. I felt confident reaching out, knowing I would get the needed help. Review collected by and hosted on G2.com.

There are times reports take a while to generate and also have an error while generating leads, and I need to refresh the site multiple times. Review collected by and hosted on G2.com.

After trying several tools, Apollo stood out as the one that delivers - accurate data, effortless sequencing, and reliable reporting to drive improvements. With Apollo, we can enrich contact lists in seconds, saving hours of work and ensuring we connect with the right people. Its email and LinkedIn automation make our everyday outreach easier, while powerful reports provide clear insights into what’s working and where we can improve. Although it sometimes seems complex, their knowledge base and support make everything simple to implement. We also use Apollo to support our clients, and they love the results just as much as we do. It’s easy to implement all our ideas when we have such a powerful tool that truly has our back! Review collected by and hosted on G2.com.

Nothing. So far, everything has worked well, and most importantly – new updates are released every day, making things even better! Review collected by and hosted on G2.com.