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41 Apideck Unify Reviews
Overall Review Sentiment for Apideck Unify
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Apideck provides all the necessary features to quickly integrate with many 3rd party products and build systems to interact with them deeply. With the Vault feature, authentication was plug and play, and the proxy provides even deeper possibilities to interact with the services directly. The documentation is thorough and nicely structured. Review collected by and hosted on G2.com.
A few data models and properties are not supported, but Apideck has responded and implemented them quickly. And once they are implemented, they work across all connections. Review collected by and hosted on G2.com.
apideck understands how companies want to use unified APIs. Out of all the options we looked at, apideck was the only one that offered deep read/write integrations with their supported connections. Their team is extremely responsive to requests and issues that come up, their docs are first-class, their api is incredibly easy to use and understand, and their vault product is the best way I've seen a company handle embedding third-party auth. Review collected by and hosted on G2.com.
There are some data properties we need that aren't fully supported yet, but the apideck team cranks out field support incredibly quickly. It might take some time for a property or object to get implemented, but you get that property/object across all connections for that API once it is, so it's worth the wait for us. Review collected by and hosted on G2.com.
Their authentication/security solution means we do not have to worry about credentials for our customers when integrating 3rd party solutions into our app. We've built an SMS integration and it was so easy to set up a basic solution where our customers can connect to their SMS provider and start sending text messages right within our UI. Review collected by and hosted on G2.com.
The API is not complete, and some endpoints are missing, especially for edge cases. However, their proxy endpoint allows us to relatively simply work around this, and even though we have to write custom code for each vendor for those specific endpoints, we still get the benefits of the authentication. Review collected by and hosted on G2.com.
The product met exactly want we needed, and we've already seen dozens of enhancements. Whenever we have questions, we get fast answers and quick support. Their pricing model is very flexible and works well for product-led companies. Review collected by and hosted on G2.com.
There are some features that aren't yet available, but are on the short-term roadmap. The team has always been very transparent about what features are available and what features aren't. Review collected by and hosted on G2.com.
Great service nicely desiged. Solves a real problem of an integration nightmare. We failed to integrate with accounting platforms directly; when we tried with APIDECK, we were successful.
Saved at least 80% of our time. Review collected by and hosted on G2.com.
None. Some common refdata can be created in the service so that the client does not need to handle it. Review collected by and hosted on G2.com.
The ease of setup for Authentication and adding additional CRM providers is excellent. In general, getting things set up and running was easy. The ability to view both the API deck calls and the underlying CRM calls has helped debug underlying issues. I have found their pricing to be fair and transparent. The team has been very responsive to feature requests and other issues we've encountered. This has built trust and confidence in their ability to meet our current and future expectations. Review collected by and hosted on G2.com.
We've run into issues with getting all the fields we've wanted in responses from specific CRM calls. These issues appear to result from the underlying CRM provider APIs, but understanding which fields we can expect a provider to provide consistently has been challenging to understand. Aside from authentication, consistency of the response object shape, fields, etc., is the most significant selling point for using a unified API from our perspective. In addition, I think API Deck's ability to add more filters and more required fields in response objects will be incredibly valuable in supporting a variety of customer use cases in the future. Review collected by and hosted on G2.com.
You implement one unified API and can immediately offer many connectors Review collected by and hosted on G2.com.
Support can be a bit slow sometimes, however in the end it turned out great. Review collected by and hosted on G2.com.
Simplified API with many verticles (CRM, Calendars, SMS, etc.)
Quick support from the team via live chat, even from the CEO! Review collected by and hosted on G2.com.
More APIs please. Move more APIs from "Auth only" to unified API. Review collected by and hosted on G2.com.
