Apartments.com Reviews & Product Details

Might be a good service if they were reputable. Review collected by and hosted on G2.com.

Provided initial information per application to Apartments.com to inquire about renting a specific property. We were informed within 24hours the apartment was not available/already rented. We did not inquire further, received no further service from Apartments.com, and informed them we had secured an apartment through another rental agency. We were charged by Apartments.com $29.00 x2 for both my daughter as an individual applicant and parent as a co-sign applicant. We were told that this site operates as a self managed listing platform and they cannot ensure that all of the properties on the network are currently available. They employ an Ad Freshness period to ensure that ads will not stay up indefinitely. The “Price and availability are subject to change” linage. Meanwhile you are paying for a site that may offer you nothing regardless of your time and efforts to apply and provide them business. Lucky for us, sites like Goldman Property Group, ZG rentals, and a few others all did refund our initial applications in our search for an apartment. Apartments.com on the other hand, even when so far as to offer us 9 additional submissions over 30 days to hunt for apartments after we told them we had committed to a lease already for a year with another rental agency. How nice of them. If I were you I would avoid this rental platform. Review collected by and hosted on G2.com.

I have used it as a consumer and a previous admin user. I really enjoy the platform and its really easy to integrate and use. A great lead source that is reliable. Review collected by and hosted on G2.com.

From a lead management side, it can vary based on leads. Not super consistent and its expensive. Review collected by and hosted on G2.com.

Apartments.com has the largest reach out of all of our internet listing sites. It has numerous partners that also help the listing views get the greatest reach. Review collected by and hosted on G2.com.

Apartments.com is the largest internet listing site for apartment complexes, but it is also the most expensive. It is also sometimes hard to update the information if the property has the information coming from a feed. Review collected by and hosted on G2.com.

The opportunity for more exposure online and mainly their customer service. My personal Rep - Lakenya Bowman has been nothing short of fantastic! Review collected by and hosted on G2.com.

Nothing to dislike. The better package you're able to get for your rental community, the more exposure your community will have. Review collected by and hosted on G2.com.

Apartments.com is the primary way to advertise apartments. We have found with our building that almost 100% of our leads are generated from them. In addition, it integrates with Yardi (the property management software we use for the building). With this integration, our apartments.com listing is automatically updated with any openings we have - once a tenant gives notice, the apartment will show as available on Apartments.com. This is vital to keeping our vacancies low. Review collected by and hosted on G2.com.

Definitely feel like they have a monopoly in the industry. As a result, we are at their mercy for pricing increases. Using Apartments.com is not cheap and while there are always options to decrease the package that you have with them, you may no longer be listed as high on their website any longer. Therefore if prices go up, you feel pretty stuck. Review collected by and hosted on G2.com.

I like how the available units are shown and how I can hide whatever is not available at the time Review collected by and hosted on G2.com.

that I can not advertise as coming soon or that I can not leave the ad with zero units available and the media section, I don't like it. It is not user friendly Review collected by and hosted on G2.com.

User friendly interface

Very good support

Amazing deals on everything Review collected by and hosted on G2.com.

It has no phone app which sometimes is a problem Review collected by and hosted on G2.com.

They have access to a wide range of diverse renters. They are number 1 on google search and their platform is easy to use and is compatible to most property management software. Review collected by and hosted on G2.com.

There is nothing I dislike. Maybe they can modernize the appearance of their website. Review collected by and hosted on G2.com.

Database of nationwide apartment rentals. Review collected by and hosted on G2.com.

I don't have any dislikes or downside of using apartments.com. Review collected by and hosted on G2.com.

I like the Modern, attractive Design for the building. Review collected by and hosted on G2.com.

I wouldn't say I like a more expensive but not functioning apartment. Review collected by and hosted on G2.com.