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Claude Reviews & Product Details

YO
Consultant
Consulting
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Claude?

- I love how Claude AI feels like a friendly and approachable assistant!

- I'm impressed by Claude AI's accuracy and ability to provide helpful answers.

- I enjoy how Claude AI can generate innovative ideas and engaging content.

- I appreciate how easy it is to interact with Claude AI and get the help I need. Review collected by and hosted on G2.com.

What do you dislike about Claude?

I've been using the free version of Claude AI, and while it shows promise, I've found it to be quite limited. The number of prompts I can use is restricted, and the length of our chats is too short. This makes it difficult to fully explore the capabilities of the AI or get meaningful assistance. I understand that the free version is intended to be a teaser, but I hope the developers will consider expanding its capabilities or offering more flexible pricing plans. Until then, I'll have to weigh the limitations against the benefits. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

I'm still discovering the capabilities of Claude AI, but I'm hoping it will solve problems such as:

- Providing quick answers to questions and helping me learn new things

- Assisting with writing and generating ideas

- Offering a conversational partner for brainstorming and exploring ideas

If Claude AI can deliver on these promises, I expect to benefit from:

- Saving time and increasing productivity

- Enhancing my creativity and problem-solving skills

- Having a helpful tool for generating ideas and exploring new topics Review collected by and hosted on G2.com.

Claude Overview

What is Claude?

Claude is AI for all of us. Whether you're brainstorming alone or building with a team of thousands, Claude is here to help.

Claude Details
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Claude Community
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Product Description

Claude is AI for all of us. Whether you're brainstorming alone or building with a team of thousands, Claude is here to help.


Seller Details
Seller
Anthropic
HQ Location
San Francisco, California
Twitter
@AnthropicAI
492,947 Twitter followers
LinkedIn® Page
www.linkedin.com
1,082 employees on LinkedIn®
Description

We're an AI research company that builds reliable, interpretable, and steerable AI systems. Our first product is Claude, an AI assistant for tasks at any scale. Our research interests span multiple areas including natural language, human feedback, scaling laws, reinforcement learning, code generation, and interpretability.

Recent Claude Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Claude Is a Terrible, Clunky LLM Not Ready for Real World Use"
When I realized what a piece of junk Clause was, it was easy to cancel my subscription.
DS
Dean S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Excellent Writing Support"
It improves writing. While it does things other Gen AI tools do it's best for writing support.
JS
Jennifer S.Small-Business (50 or fewer emp.)
1.5 out of 5
"Doesn't follow directions, wastes my message allotment, makes many errors then blocks me for hours"
When it's accurate, it's quite good, but....
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Claude Media

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48 out of 49 Total Reviews for Claude

4.3 out of 5
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48 out of 49 Total Reviews for Claude
4.3 out of 5
48 out of 49 Total Reviews for Claude
4.3 out of 5

Claude Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClaudeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Internet
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Claude?

When I realized what a piece of junk Clause was, it was easy to cancel my subscription. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Claude has been a complete waste of my time and money. The AI consistently fails to understand even basic requests and produces useless, rambling responses that miss the point entirely. Despite all the marketing hype about 'advanced intelligence,' it performs worse than much older AI systems. The subscription is highway robbery for what you actually get - an AI that can't follow simple instructions and constantly needs clarification. The interface might look nice, but it's just a pretty wrapper for a fundamentally broken product. Customer service is practically non-existent when you try to report issues. I've canceled my subscription and would strongly advise anyone considering Claude to save their money. There are numerous free alternatives that actually work as advertised, unlike this overhyped disappointment. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

It is not benefiting me.. it's causing endless issues. Review collected by and hosted on G2.com.

JS
Head of Product Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Claude?

When it's accurate, it's quite good, but.... Review collected by and hosted on G2.com.

What do you dislike about Claude?

It's often quite inaccurate and doesn't follow directions. Ask it to complete a task and it will complete a small subset then ask if you want it to proceed. This wastes your message alottment. It also makes mistakes, really obvious issues and doesn't learn from corrections. You have to check the work and tell it about the errors. And the messages back and forth about the errors use up your message allottment. Incredibly frustrating after all this back and forth to then have Claude block me from using the account for hours - it told me I'd hit my message limit today and have to wait 5 hours to use it again. After all this, I still don't have a usuable output from it. And I'm paying for the professional model. Customer service was not helpful. Told me they have no ability to override the message limit so I can use it before the 5 hour freeze. And told me to just message it less in the future. How is that even helpful? Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

Analyzing data and formatting unstructured data it into a structured format (it's very poor at this). Writing and editing. Research Review collected by and hosted on G2.com.

AS
Tech Lead and Technical Architect
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Claude?

Claude AI is excellent for coding assistance, especially with its clear and structured explanations. It doesn’t just provide solutions but also explains the logic, which helps me understand complex code and learn as I go. It’s also very responsive, making it feel like a real-time coding partner. Moreover, having ability to organize multiple files in parallel provides seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Sometimes, Claude's responses are too detailed, and it can take a moment to reach the main point. A simpler summary option would be helpful. Occasionally, it misses context if questions aren’t worded precisely. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

Claude AI is a great help in tackling complex coding challenges by offering clear, logical solutions and explanations. This saves me time and builds my understanding of difficult concepts. Beyond coding, it’s also excellent for drafting professional emails, extracting useful information from long or complex texts, and summarizing details accurately. These features make my work more efficient and ensure I communicate effectively in professional settings. Review collected by and hosted on G2.com.

DS
Author
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Claude?

It improves writing. While it does things other Gen AI tools do it's best for writing support. Review collected by and hosted on G2.com.

What do you dislike about Claude?

I don't like the limitations when it comes to uploading. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

It works to improve communicaiton and ideas. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Claude?

It doesn't hallucinate as much as Chatgpt, at least when coding. And it does a very good job with everything from brainstorming high level solutions and psuedocode to fixing the nitty gritty error. Review collected by and hosted on G2.com.

What do you dislike about Claude?

I hate when troubleshooting code it will sometimes get stuck in a loop. It'll say "try xyz" and I do so but none of it works so I say that to the model. In response, the model will tell me to do exactly the same "try xyz". I then have to tell it that it we already did that. It also limits how frequently you can use it in a given period of time, especially if you have a huge amount of code you've been working on. It'll tell you to start a new chat so it doesn't throttle you but if you do so it'll forget a bunch of stuff you just did (even if you summarize it for the new chat). Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

I'm not a programmer but I wanted to create a SaaS business. Claude AI is an assistant to coding. More like a teacher, really. ultimately I used a developer but I needed Claude to help develop a minimum viable product for the coder. Review collected by and hosted on G2.com.

RU
Marketing Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Claude?

Claude AI helps to write more human-like and more personalized that other AI applications. What I like most is its natural language understanding, that is why it offer more effective in providing texts. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Since it's not so common as compared with other AI tools, it offers less community support and there are a fewer third-party tools available. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

This AI tool is more interpretable that others and that helps users understand how it gives certain conclusions or outputs. Review collected by and hosted on G2.com.

CH
Estudiante universitario
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Claude?

I really like the chatbot system that Claude currently has, such as the ability to help answer a large number of questions clearly and concisely, in addition to offering great ease of use when working with it. Something additional to say about this is that when it is used for programming, it gives us great ease of implementation when asking for code in some programming language. Review collected by and hosted on G2.com.

What do you dislike about Claude?

What I don't quite like about Claude is that when used in programming, it looks for the easiest way to implement the code into the program, and often omits some specifications that are requested when working, and a disadvantage that I consider is that in this, the free messages are very limited and the number of characters in a message is also limited, and the only way to improve this is by purchasing the pro subscription. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

The problem lies in that when using it to program, sometimes it omits specifications that one tells it when asking it to design something for a program, and currently it becomes a bit complicated to ask it to do certain things because it tries to make it simpler than what one asks for, so things like that do not benefit me at all. Review collected by and hosted on G2.com.

SJ
IT Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Claude?

What's most useful about Claude is the AI's ability to flow more naturally. I like that responses feel more like human to human conversation. Another thing I like about Claude is that its responses are contextual and engaging. I also like it tries to give accurate responses and acknowledges its limitations when it doesn't know something. Review collected by and hosted on G2.com.

What do you dislike about Claude?

I can't reaaly say I dislike anything about it since it's still in better and seems to be getting better as it learns from new data everyday. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

I use Claude daily as part of my work. Claude has been very helpful in helping to summarize large amount of data. I also use it to brainstorm when I am stuck and need fresh idea on how to navigate a problem at work. There are occasions where I need to come up with some quick lines of code. I turn to Claude because it can do that faster than I can, thus saving time and improve my work speed and overall productivity. Review collected by and hosted on G2.com.

JE
Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Claude?

I must commend the team at Anthropic for coming up with very good product that seems to have solved some of the issues I face with other generative AI tools. Claude seems to be very intelligent, and gives responses that natural and intuitive. The responses sound like what you would expect from a person. It doesn't seem to hallucinate like Chat Gpt does. Rather, it would admit when it doesn't have an answer to a question. It also tends to remember previous conversations better than Chat Gpt.

Claude also does a great job analyzing and analyzing uploaded files. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Claude doesn't have as much data training as Chat Gpt. As a result, it doesn't yet have the same capabilities. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

Claude ha been of immense assistance to me. I typically use it for coding to help me save time and increase efficiency. I also use Claude for summarizing large amount of data. This also helps to save time and increase productivity. Review collected by and hosted on G2.com.

MA
CEO and Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Claude?

Takes less time to have the AI understand what i want from my prompt and get a much more human and empathetic response. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Sometimes it might get "too creative" and there might be no need. And extra tweaks needs to be done to make ir sound less like a bot that it's trying too hard to avoid sounding like a bot. Review collected by and hosted on G2.com.

What problems is Claude solving and how is that benefiting you?

Claude is helping me be much faster and waste less time when writing content and internal communications. It helps me a lot to write powerful emails. And i have to say it also helps me learn daily in terms of things that show up and i don't know and i use Claude to understand better each of the topics. Review collected by and hosted on G2.com.