Service Provider

Save to My Lists
Claimed
Claimed

AnswerConnect Reviews & Provider Details - Page 3

AnswerConnect Overview

What is AnswerConnect?

We're the voice of your business! We provide live answering services 24/7 to help your business grow. 80% of callers hang up when they reach a voicemail. Give them a real response from a team of friendly professionals with a live call answering service. Get time off the phone to focus on running your business without missing an opportunity. Our distributed, 24/7 model means your receptionists aren't vulnerable to outages or natural disasters. We can handle your overflow calls, your after-hours calls, or all your calls! 📞 Our virtual receptionists can also provide live chat support and appointment scheduling services to provide professional support across customer touchpoints 💬 Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com

AnswerConnect Details
Languages Supported
English, Spanish
Show LessShow More
Provider Description

AnswerConnect offers live call answering customer support services.

How do you position yourself against your competitors?

We work with purpose and real people to offer you a service that's always:
1. Human
Your callers always get a friendly response from a real person.
2. Reliable
Your callers never go to voicemail. 24/7/365, we’re there for you.
3. Flexible
You’re never tied to a contract. Upgrade, downgrade, or cancel anytime.
4. Anywhere
Our receptionists work anywhere for friendly, disruption-free interactions.
5. Versatile
Your AnswerConnect account integrates seamlessly with your favorite tools and apps.


Seller Details
Year Founded
2002
HQ Location
Portland, OR
Twitter
@AnswerConnect
1,009 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

Shahzeb H.
SH
Overview Provided by:

Recent AnswerConnect Reviews

Matt L.
ML
Matt L.Small-Business (50 or fewer emp.)
0.0 out of 5
"Absolute disaster and huge regrets to use this company"
People in the costomer service are nice but it seems that this company can not controle their own system:(
MA
Manish A.Enterprise (> 1000 emp.)
5.0 out of 5
"Exemplary customer service that goes extra mile"
Exceptional customer service and consistently prompt response to inquiries.
Abednigo O.
AO
Abednigo O.Enterprise (> 1000 emp.)
5.0 out of 5
"Customer experience"
Thier availability at all times on multiple channels like phones and emails. they are very organized

AnswerConnect Media

AnswerConnect Demo - 24/7 Live Call Answering Service
Never miss a customer with our professional receptionists A real receptionist beats voicemail, every time - that's why our customer service experts are available 24/7. We can handle your overflow calls, your after-hours calls, or every single one of your calls. Want to hear how we sound?...
AnswerConnect Demo - 24/7 Live Chat Support
Convert passive visitors to active customers with live web chat. Your customers chat with our receptionists anytime We handle weekend chats, after-hours chats, or all chats Your regular plan minutes are used when receptionists respond to your chats, just like they are for phone calls Use ou...
AnswerConnect Demo - Appointment Scheduling
Say goodbye to empty calendars and keep booking. Customers book appointments anytime, Anywhere. 40% of online bookings are made after hours. live call answering customers can book through our receptionists or self-schedule online. 56% of people are frustrated by only being able to schedule...
AnswerConnect Demo - Why It Works
1. Tell us about your business. - We'll work with you to build responses for your customer enquiries. - Setting up your account is simple. We'll ask you about the common reasons why people call or chat with your business. - Whether it's new leads, current customers, or other contacts, yo...
AnswerConnect Demo - Integrate with ease.
We plug in seamlessly with the tools you use every day. The list of tools we integrate with: SalesForce Zoho Webhooks Zendesk DistributedSource Constant Contact Skype Setmore Google Analytics Google Sheet Zapier slack freshsales insightly serviceminder improveit360 lexicata ...
AnswerConnect Demo - 1 tree. 1 planet
Every month, we are donating to non-profit organizations to plant a tree for each of our customers and employees. Together we can be the change. By commuting less, working Anywhere, and planting trees, we can build a brighter future. AnswerConnect customers have helped us plan more than ...
Answer a few questions to help the AnswerConnect community
Have you used AnswerConnect before?
Yes

21 AnswerConnect Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
21 AnswerConnect Reviews
4.5 out of 5
21 AnswerConnect Reviews
4.5 out of 5

Overall Review Sentiment for AnswerConnectQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AnswerConnect?

Very easy to use - similar to searching on google Review collected by and hosted on G2.com.

What do you dislike about AnswerConnect?

Sometimes very specific information can be hard to find Review collected by and hosted on G2.com.

What problems is AnswerConnect solving and how is that benefiting you?

Tax research Review collected by and hosted on G2.com.