All the work we have done with you has been of the highest quality. We felt well looked after by both the sales staff and the project managers. Our demands are attended to and the most effective solution is sought for everyone.
Price can sometimes be a constraint, as we work for clients who sometimes have to localise their content into many languages.
Sometimes not being in the same time zone is also a problem, but sometimes a benefit.
Quality work.
Project monitoring.
Feeling listened to.
It provides us with quality translations and voice-overs, seeking the best solution for our project. It also integrates these translations into different software (Articulate, Vyond...), which allows us to provide our clients with services in languages with different alphabets (Chinese, Arabic, Indonesian...).
Andovar's personal approach is why we still use them. They're friendly and helpful. They're clearly experts in what they do and don't patronise as some in the industry do.
There doesn't seem to be a portal or business 'way in' to Andovar. Could there be a means to submit a request which leads to a conversation? Or which could contain a ticklist or grab bag type menu where customers can select from services that they know they need?
Andovar provides high quality translation and localisation for our learning content. This can be video, written copy or digital learning modules. Andovar provide a personal service and always provide great consultancy with value-adding questions to uncover our need and get requirements right first time.
What I most like about Andovar is the staff!
I do not have any complaints. It has always been a pleasure dealing with Andovar.
Andovar always are proficient with delivering the assets, and when I am in contact with staff members such as Balwinder or Puja they are always so friendly :)
High levels of professionalism, quality work, friendly and efficient service. Always seeking to exceed expectations.
Everything works perfectly well, not applicable.
Cost efficient
Speedy Service
High levels of professionalism
Responsive - clear flow of communication
Great customer service
Excellent quality translations
Andovar is our service provider for all language translations.
Ability to understand the project given.
Nothing at this time. Everything is well.
If you're looking for an efficient, thorough, and get it done vendor, Andovar is for you.
Whenever Catalent (Learning & Development) has a translation project, the first vendor we always go to is Andovar. They understand the project, and the turnaround time is so efficient - it makes you wonder if you ever gave the task to them, to begin with. Hands down...simply, the best!
What I like best about Andovar is their team. They are incredibly responsive, always willing to help and have become an extension of our team rather than just a vendor. Our experience working with Andovar has been truly exceptional, and we owe much of our success to their dedicated team. I want to give a special thanks to Paulina Gallego, our Account Manager, for her outstanding support and guidance. Additionally, Santiago Morales and Julio Calderon, our Account Project Managers, who have been a pleasure to work with and have consistently gone above and beyond to ensure our needs are met. I strongly recommend Andovar to anyone looking for high-quality localization services with a team that feels like an extension of your own.
To be honest, there's very little I dislike about Andovar. If I had to mention one thing, it would be that the translation management system used in our work could be more user-friendly. However, this is a minor issue and has not impacted the high-quality translations Andovar delivers. In fact, despite the minor issues with the system, Andovar's team has consistently delivered excellent translations in a timely and professional manner. Furthermore, they have always been responsive to our needs and have provided exceptional customer service. While there is room for improvement in the translation management system, the overall experience of working with Andovar has been fantastic and we are happy to continue partnering with them.
If you are considering working with Andovar, I would highly recommend streamlining and organizing the process to generate efficiencies and create synergies. Here are my recommendations:
1) Streamline communications by integrating with Slack or a similar messaging platform to communicate with Andovar. This will help to streamline communication and reduce response times.
2) Streamline file sharing by using a shared cloud-based drive. This will help to ensure that files are easily accessible and can be shared quickly.
3) Develop quality glossaries that are specific to your industry, also known as a termbase, as this will help to ensure correct translations of industry-specific terms and jargon.
4) Ensure that your English content is of high quality to avoid quality issues in the translations. It's important to remember that the quality of the source content will impact the quality of the translated outputs delivered.
5) Understand the Andovar process so that you can focus on key areas that will facilitate their work. By understanding their process, you can help to ensure that the project runs smoothly and efficiently.
Overall, I highly recommend working with Andovar for their exceptional localization services and outstanding customer support. By following these recommendations, you can help to ensure a seamless and successful partnership with Andovar."
Andovar is solving the challenge of localizing our content into multiple languages, which can be a complex and time-consuming process. Thanks to Andovar's expert localization services, we're able to deliver our E-Learning content in multiple languages in a smooth and hassle-free manner. Their team has delivered high-quality translations and ensured that all the content is in a ready-to-distribute format, which has been incredibly beneficial to our business. Their efficient and reliable service has saved us a significant amount of time and effort, and we couldn't be more pleased with the results.
Andovar is a great vendor to work with. Their communications have been prompt and clear, their delivery dates on schedule, and all interactions have been very pleasant.
Nothing to dislike - excellent team at Andovar!
Andovar has provided us with excellent localisation services filling a gap in our capacity.
Great team of dedicated professionals who care about their customers and doing a great job.
To date, there has been nothing that we have been dissatisfied with.
You will be getting a great team that wants to complete good work.
Andovar solves all of our translation issues, they do so professionally and with great customer service. They take their time to answer all of our questions, quickly and professionally. We have had no complaints about the translations they have completed for us.
