AmTrav Pros and Cons

I can depend on them to solve any issue that arise with my travel bookings or answer any questions. Also, having a customer relationship manager with AmTrav has truly helped our company feel like we are getting the most out of ouyr partnership with each other. Review collected by and hosted on G2.com.

Small lag from time of making or requesting changes to actually seeing it updated in the system. But just by a few minutes mostly. There is back end work that needs to happen usually in order for the change to actually happen. Now and then I see a flight, but my colleagues don't see it so maybe glitches then, but doesn't happen often. Review collected by and hosted on G2.com.

attentive

streamlined

function

knowledge

Amtrav makes everything so easy and organized. We used to juggle many travelers at once. As we have scaled up, we now facilitate travel for many more travelers, unphased. Its is very much aligned with operational excellence. The platform is so easy to use. All of our travelers have clear "guardrails" to stay within. Should there ever be a challenging case, their travel experts are always ready to assist with the grunt work. We never have to wait in queues, as their support is very well scaled for their business. And we never have to worry about talking to the airline. Review collected by and hosted on G2.com.

At times, hotels or airlines are less flexible with enabling us to make changes directly. Luckily amtrav has releaseda new feature that will empower us and our travelrs to initiate their changes right from the platform. Review collected by and hosted on G2.com.

The most helpful part of AmTrav is the ease of use for travelers when using A2B booking tool. Travelers can easily move through the site rather than get stuck in a more antiquated or overly complicated system. Review collected by and hosted on G2.com.

I really don't have any. We've worked with AmTrav for around 5 years and in that time, any concerns we've had were immediately addressed to our satisfaction or beyond. Review collected by and hosted on G2.com.

As someone that is new to the travel team, learning the process of travel planning with AmTrav has made the experiance not as intimitaiting. Everything is very straight forward and easy to understand, while still catering to the traveler's needs and the company's travel policies. Review collected by and hosted on G2.com.

Changes to already booked trips seem to be a bit difficult to make, but has been addressed with recent updates. I am currently learning with AmTrav and I haven't encountered any huge issues. Review collected by and hosted on G2.com.

We have been working with AmTrav for at least eight (8) years now. The Team from the agent to the Management Team are all accommodating, effective, efficient and ensures that our travel needs are met. Review collected by and hosted on G2.com.

I really do not have any negative experience with AmTrav. Review collected by and hosted on G2.com.

Their website works well. It is easy to make reservations. Review collected by and hosted on G2.com.

I experienced a reservation issue with them, even though it took a long while , they are trying to rectify the situation Review collected by and hosted on G2.com.

Our Account Manager, Kyle Harrison and the Customer Support Team. Both are excellent. Review collected by and hosted on G2.com.

They need more people in customer service. Review collected by and hosted on G2.com.

I love that if I have travel issues I can dial them up and they figure out alternatives for me. Review collected by and hosted on G2.com.

I can't think of anything I dislike about AmTrav Review collected by and hosted on G2.com.

A2B by AmTrav is able to put the controls in my hands! I manage travel for several team members, and while we're not large enough to have established in policy/out of policy rate restrictions in place, A2B gives me the tools to keep things organized, and a fallback for assistance for my team members traveling after hours. While I'm still new to the program, I've found the customer service to be extremely helpful thus far. I also appreciate that AmTrav offers the more advanced features in upgraded plans as our company grows and our travel needs evolve. Review collected by and hosted on G2.com.

I wish it had two additional features: a calendar view that shows me when all my travelers are traveling within a week/month, as an administrator. Also, while I love the comparison feature, I wish there was a way to email/share the comparisons with my travelers, who would like me to provide a narrowed selection of options for the preference/feedback. Review collected by and hosted on G2.com.