# Amplitude Session Replay Reviews **Vendor:** Amplitude **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.3/5.0 **Total Reviews:** 148 ## About Amplitude Session Replay Part of the Amplitude AI Analytics Platform, Amplitude Session Replay shows you real-time playback and visual analytics of user behavior in your digital product or experiences. These qualitative insights help you understand why users struggle and fix friction faster. Session Replay makes it easy for product teams, growth teams, marketing teams, or any team to unlock visual insights from their customer data: • Click directly from any chart, dashboard, or experiment to see replays of the user behavior behind the metrics. • AI summaries surface insights faster, so you don’t have to manually sift through every single session. • Heatmaps show you where users are active, while frustration and error analytics highlight pain points and broken features. • Multi-platform support lets you see users on web and mobile, without degrading performance. • Built-in privacy controls make sure all your insights are secure and compliant. And with Session Replay integrated in the rest of the Amplitude platform, its qualitative insights connect seamlessly with your quantitative data for enhanced impact. Turn feature frustration into a funnel chart, confirm experiment hypotheses, and personalize experiences with contextual insights. Plus, it lets you consolidate your tech stack. Amplitude Session Replay unlocks the full story of your customer experience—what they love, where they struggle, and why they’re doing what they’re doing. Use it to drive better engagement and fuel faster growth. ## Amplitude Session Replay Pros & Cons **What users like:** - Users appreciate the **quick access to session videos** in Amplitude Session Replay, enhancing their understanding of user behavior. (61 reviews) - Users appreciate the **ease of use** of Amplitude Session Replay, enjoying its smooth experience and quick navigation features. (38 reviews) - Users value the **user behavior tracking** in Amplitude Session Replay, gaining insights into friction points and usability challenges. (38 reviews) - Users enjoy the **smooth UX and efficient replay functionality** of Amplitude Session Replay, enhancing their review process. (35 reviews) - Users value the **insightful real-life feedback** from Amplitude Session Replay, enhancing their understanding of user behavior and improving efficiency. (26 reviews) - Users value the **integration of session replays with analytics** , enhancing their understanding of user behaviors and journeys. (23 reviews) - Easy Setup (22 reviews) - Usability (18 reviews) - Replay Functionality (13 reviews) - Tracking (13 reviews) **What users dislike:** - Users experience **replay issues** due to bot interference and challenges in accessing event properties effectively. (28 reviews) - Users experience challenges with **filtering issues** , making it difficult to navigate and find specific session replays. (15 reviews) - Users face **capture issues** with Amplitude Session Replay, leading to incomplete data and frustrating playback experiences. (12 reviews) - Users experience **recording issues** such as incomplete captures and limitations on certain integrations with Amplitude Session Replay. (12 reviews) - Users experience **data inaccuracies** with Amplitude Session Replay, leading to confusion and difficulty in navigating sessions. (11 reviews) - Users frequently experience **delays** in live events reflecting and slow loading times, interrupting their workflow and efficiency. (10 reviews) - Users experience **slow session loading** that affects the overall effectiveness and details of Amplitude Session Replay. (10 reviews) - Users experience a **steep learning curve** and complexity in setup, making it challenging for new teams to adopt. (9 reviews) - Integration Difficulty (7 reviews) - Missing Features (7 reviews) ## Amplitude Session Replay Reviews ### 1. Amplitude Session Replays: Bridging the gap between data and user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sumisha J. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Amplitude Session Replay?** Here in amplitude session replays we can visualize the analytics and data and interact with them, draw our findings and hunt bugs smoothly, it ensures privacy and safety by masking confidential contents, which is a key highlight. **What do you dislike about Amplitude Session Replay?** After integrating the session replays in the App, no compose items are visible in the replays, and the complexity of integrating it with the latest platform updates. Customer support needs more focus in this case. **What problems is Amplitude Session Replay solving and how is that benefiting you?** With regard to mobile applications, the transparency of user interactions is very low. Some frequent bugs could not be reproduced and cause a lot of damage, through session replays we can hunt those bugs and have a clear transparency on user experience. Also, through this we can derive graphs of app usage too. As its timeline based it's very easy to trace out the sessions we are looking for. ### 2. Clean UI, Fast Performance, and AI Automation That Streamlines Our Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Amplitude Session Replay?** This software has significantly improved our workflow with its clean UI, fast performance, and powerful AI-driven automation. The integrations were easy to set up, saving our team hours each week by reducing manual tasks. The onboarding process was smooth, support has been responsive, and the overall ROI has been excellent compared to other platforms we’ve used. One unexpected benefit was how customizable the platform is, allowing us to adapt it to different operational needs without additional tools. Humans do love paying for five apps just to replace one spreadsheet. **What do you dislike about Amplitude Session Replay?** The platform delivers strong functionality overall, but there are still areas that could be improved. The UI is clean, though some advanced settings feel buried and require too many clicks to access. Integrations work well once configured, but the onboarding documentation could be clearer for less technical teams. Performance is generally reliable, although larger workflows occasionally slow down during peak usage. The AI features are useful for automation and insights, but the responses can sometimes lack consistency and require manual review. Pricing offers decent ROI, though certain premium features feel locked behind higher tiers too early. Support has been responsive, but faster resolution times for technical issues would improve the experience further. Modern software: solving 90% of your problems while inventing three new dashboards nobody asked for. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Before using Amplitude Session Replay, we struggled to understand why users were dropping off or encountering friction because traditional analytics only showed numbers, not actual behavior. Now we can replay real user sessions to identify UX issues, broken flows, and performance bottlenecks much faster, which has significantly reduced troubleshooting time and improved conversion rates. The biggest benefit has been combining behavioral analytics with session replay in one platform instead of relying on multiple disconnected tools. The UI is intuitive, integrations with our existing analytics stack were straightforward, and onboarding was relatively smooth. Performance has been solid even with large data volumes, and the AI-driven insights help surface unusual user patterns we may have missed manually. While pricing can scale quickly for high-traffic environments, the ROI has been strong because it saves engineering and support teams hours each week by resolving issues faster. Humanity finally invented a way to watch users click the wrong button 47 times in a row and call it “product intelligence.” ### 3. Effective User Workflow Insights with Amplitude Session Replay **Rating:** 4.0/5.0 stars **Reviewed by:** Dominikus B. | Founder/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Amplitude Session Replay?** I like Amplitude Session Replay for its ability to sample at different rates, which helps us control costs and reduces bias since the sampling is random enough. The video compression feature is fantastic because it captures the gist of the videos without including too many idle frames. The initial setup was fairly easy, and the documentation is rich. We also received support from Agentic Coders, ensuring everything aligned with the docs. **What do you dislike about Amplitude Session Replay?** The dashboard may become a bit daunting after some time, making it difficult to find things and making the learning curve a bit steep. It can be overwhelming with too many options and features, and some functionality could be hidden in advanced settings to avoid overwhelming users. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to track user workflows and ensure UX is intuitive. It provides evidence of user interactions with features, allowing us to analyze engagements accurately. ### 4. Essential Tool for Analyzing Customer Journeys **Rating:** 5.0/5.0 stars **Reviewed by:** yudum y. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Amplitude Session Replay?** I appreciate Amplitude Session Replay for highlighting key moments of session replays and providing sentiment analysis like neutral, positive, or negative about the customer journey. It is also perfect for analyzing sessions based on user ID, and I love the AI summaries which eliminate the need to watch long sessions for analysis. The most perfect thing is how you can watch session replays directly from any chart, like funnel or segmentation charts based on events, event properties, and user properties. It effectively allows me to view specific segment session replays, such as drop-off or conversion segments. The initial setup was very easy. **What do you dislike about Amplitude Session Replay?** Nothing **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to observe customer behavior, understand drop-offs, and analyze journeys with AI summaries. It highlights session points and provides sentiment analysis, saving me from watching long sessions. ### 5. Reliable Radiation, Desirable Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Alan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Amplitude Session Replay?** I use Amplitude Session Replay to more precisely observe our users' behavior and analyze the use of certain features. I find that it allows for very easy analysis at any time of how our clients use the solution, which I can do from anywhere and at any time. I appreciate the reliability and the ability to truly track everything happening on our application's screen, as we can see everything and take the time to dissect their actions. The initial setup is very easy, everything is accessible, and one quickly understands the settings and options. **What do you dislike about Amplitude Session Replay?** Sometimes it lags a bit or we have "jumps", slowdowns. But otherwise, it's really very good. Ideally, I would really like to know where the user's gaze is directed and not just their mouse! **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to finely analyze user behavior and the use of our features. This allows me to easily monitor the usage of our solution from anywhere and at any time, providing a deep understanding of the user experience. ### 6. Amplitude Replay: Essential, Scalable, and Small-Business Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kalyani D. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Amplitude Session Replay?** Amplitude Session Replay is seamless to integrate and captures sessions with impressive accuracy. I haven’t encountered a major issues yet. The standout feature is definitely the granular, step-by-step timeline of user actions, which makes understanding the customer journey incredibly intuitive. The fact that it offers up to 50K MTU in the free plan is super helpful for small businesses like ours. **What do you dislike about Amplitude Session Replay?** While I occasionally encounter rare blank screens or missing private assets—like images hosted in private S3 buckets—the overall experience is excellent. Adding the option to view masked fields, such as emails, would be a great improvement, but the core functionality remains top-tier. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Session replays have been instrumental in solving three key challenges for us: Understanding User Journeys: The combination of video replays and step-by-step action timelines provides invaluable clarity into user behavior. Security & Fraud Prevention: By monitoring activities, we've successfully identified and immediately blocked malicious users misusing our features. Cost-Effectiveness for Small Business: Including this robust feature in the free plan offers significant value for our budget-conscious team. ### 7. Real-Time Session Replays That Make UX Insights Crystal Clear **Rating:** 5.0/5.0 stars **Reviewed by:** Farhan M. | CS Team Lead, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Amplitude Session Replay?** What I like most is the ability to visually see exactly how users interact with the product in real time. It makes it much easier to identify friction points, bugs, or confusing UI elements that aren’t always obvious from analytics alone. The session playback combined with event data provides great context, which helps improve user experience and make more informed product decisions. **What do you dislike about Amplitude Session Replay?** One downside is that navigating and filtering through sessions can sometimes feel a bit overwhelming, especially with large volumes of data. It can also take time to find the most relevant sessions. Additionally, performance can occasionally lag with longer recordings, and more advanced search or tagging features would make it easier to pinpoint specific issues faster. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay solves the challenge of understanding user behavior beyond just numbers and events. Instead of relying only on analytics, it allows me to see exactly how users navigate the product, where they get stuck, and what causes drop-offs. This helps identify usability issues, bugs, and friction points much faster. As a result, it improves decision-making, speeds up debugging, and ultimately leads to a better user experience and higher conversion or retention rates. ### 8. Boosts User Insights with Secure and Easy Session Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Kristian J. | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Amplitude Session Replay?** I really like the different levels of masking information because it's very secure and ensures we're not capturing sensitive user data. It's great that we can easily filter and do presets to see just the replay parts we want. It's valuable to not have to track the whole product and to only record critical sections like the onboarding part. I also find it easy to use, as setting it up was quite straightforward for the team. **What do you dislike about Amplitude Session Replay?** Nothing at this moment. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to understand user clicks and journeys, supplementing our funnels for extra insights. It helps us identify confusions and provides insights beyond tracking events, enabling designers to improve the user experience. ### 9. Seamless Session Replay Integration, But Lacks Targeted Session Replay **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Amplitude Session Replay?** I appreciate the AI-generated Session Replay summaries. Another major advantage is that Session Replay is seamlessly integrated into the Amplitude platform, which makes it very convenient to review Session Replays for user cohorts we already have in Amplitude **What do you dislike about Amplitude Session Replay?** At the time of writing, targeted Session Replay is not available. We would like the option to allocate our Session Replays to more specific user segments, such as focusing only on the treatment group in an A/B test where a new feature is being introduced. **What problems is Amplitude Session Replay solving and how is that benefiting you?** We have been longtime fans of Amplitude Analytics, but the addition of Amplitude Session Replay has further improved our experience by enabling us to collect qualitative insights as well. **Official Response from Amanda Brush:** > Thanks for the detailed feedback—we’re glad Amplitude Session Replay’s AI summaries and tight Analytics integration are helping you review replays for existing cohorts more easily. About targeting replays: You can filter replays by existing cohorts, events, properties, and session duration directly on the Session Replay page, so you can watch sessions only for the users you care about (e.g., an A/B treatment cohort). You can also open replays from Experiment charts to focus on variant‑specific sessions (treatment vs. control) when you’re testing new features. For capture allocation, Replay uses a configurable sampling rate; teams often adjust the sampling rate via remote settings or flags to prioritize key segments during tests. If you’d like, we can review your experiment setup and share quick steps tailored to your stack: https://support.amplitude.com/ ### 10. Session replays that pinpoint funnel friction and improve onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Amplitude Session Replay?** The ability to easily view sessions of users who did not convert in a conversion funnel is very useful. It allowed us to identify interface-related friction points and improve our onboarding process. Access to a specific user’s session, combined with user data, has enabled us to easily segment the right users and analyze behavior by persona. **What do you dislike about Amplitude Session Replay?** For now, I have nothing to report regarding Amplitude sessions replay feature. I have no friction points. We replaced Hotjar, and this Amplitude’s feature meets our needs well. **What problems is Amplitude Session Replay solving and how is that benefiting you?** This feature allows us to easily detect front-end errors/bugs in our application and fix them quickly, as well as understand the behavior of each of our personas, since they can differ. ### 11. Useful, But Session Limitations Detract From It **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Amplitude Session Replay?** I use Amplitude Session Replay together with my product and tech team to clearly see what users do within our platform. I really like the interface when reviewing the recordings, as it seems very simple to me along with the events. This makes it easier to identify problems and helps guide users through the platform. Additionally, the initial setup of Amplitude Session Replay was very simple. **What do you dislike about Amplitude Session Replay?** The limit of 10,000 sessions in my plan is very low, especially because you can't configure from which second it starts counting. There are sessions that count from 1 or 2 seconds that are useless and that adds to the total limit. Also, when we try to upgrade our plan, the price increases by more than 300%. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use it on the team to review what users are doing and clearly see their interaction on the platform, facilitating the identification of problems and guiding them. ### 12. Tight Amplitude Integration Makes Session Replays Fast and Insightful **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas M. | Full Stack Engineer (React, Next.js & Rails), Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Amplitude Session Replay?** The tight integration with Amplitude events is the best part. Being able to jump from an event or funnel straight into a session replay saves a lot of time and adds great context. The replay previews are also very clear and easy to scan. **What do you dislike about Amplitude Session Replay?** To be honest, nothing so far. It feels more polished than other tools I’ve tried, like OpenReplay. The UX is much better, and everything feels easier to understand and use. **What problems is Amplitude Session Replay solving and how is that benefiting you?** As a new business, it’s critical for us to understand real user behavior as quickly as possible. Session Replay helps us identify usability issues, bugs, and friction points that don’t always show up in metrics alone. It also helps us decide where to invest our time and effort, so we can act fast and focus on what really matters. ### 13. Debugging Made Simple with Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. **Reviewed Date:** February 11, 2026 **What do you like best about Amplitude Session Replay?** I think the interface is intuitive. I value the most being able to scrub or seek specific locations in the session replays and toggle off inactivity because sessions can be really long. I really just want the good stuff to bubble up, and the AI summaries are really good, enabling me to click on a section and go right to it, which does a lot of the groundwork for me. **What do you dislike about Amplitude Session Replay?** Whenever I go to session replay, the way it opens up tabs can be really clunky. It'd be really nice if it was more of a portal feel where everything is there because I have to loop through multiple session replays to get a good understanding. The navigation feels like the clunkiest part and the most time consuming as opposed to the actual value I get from watching the replays a few seconds before a crash. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to debug specific, hard-to-reproduce errors by showing user actions leading up to a crash. ### 14. Unique Solution for App Journey Insights, Needs UI Refinements **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia R. | Analytics Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Amplitude Session Replay?** I like that Amplitude Session Replay helps to easily detect the problem if there's a big dropout at some stage of the app journey. For us, it was helpful to resolve onboarding issues and other problems when we were stuck in terms of user journey. The initial setup was easy, and I appreciate its unique feature щf Amplitude. **What do you dislike about Amplitude Session Replay?** I find that sometimes Android screen looks problematic; sometimes it does not reproduce exactly what is expected. The buttons on the screen recording don't look the same as in the real Android app. **What problems is Amplitude Session Replay solving and how is that benefiting you?** It helps us understand where users have issues in the app journey, easily detect problems during big dropouts, and resolve onboarding issues and give us general ideas of the app usage. ### 15. Revolutionize Mobile Behavior Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Julien P. | Lead Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Amplitude Session Replay?** I use Amplitude Session Replay to better understand user behavior on our tools, and it has been a significant change, especially for our mobile application where there was no other session replay solution. Being able to easily switch from quantitative to qualitative by toggling between Amplitude Analytics and Session Replay is a huge advantage that allows us to confirm our hypotheses and make our conclusions more meaningful, more visual, and therefore more actionable. I particularly appreciate that it is available on the mobile application, which is quite unique in my opinion. **What do you dislike about Amplitude Session Replay?** Perhaps an idea, it would be interesting to be able to "prioritize" certain events to record in the session replay. Specifically, with a limited budget where we don't record a huge percentage of sessions, for some features when they are still "small", I would like to ensure that certain events are prioritized in the recorded sessions. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to better understand user behavior on our tools, especially on our mobile app, which has been a game changer for easily transitioning from quantitative to qualitative analysis. ### 16. Powerful Features with Navigational Challenges **Rating:** 2.0/5.0 stars **Reviewed by:** Sophie S. **Reviewed Date:** February 03, 2026 **What do you like best about Amplitude Session Replay?** I really like being able to jump to specific time stamps in the session, which allows me to pause, share it with a team member, or discuss what the user has done. This is helpful for navigating the session, as I can sometimes get lost in what I'm seeing. I definitely have been using the AI time stamp feature a lot. The AI suggestions are also interesting and promising, though I think they have room for improvement, and I'm curious to see how they develop further. The time stamp feature is especially valuable because it lets me go back and watch specific moments with my team, allowing me to really zoom in and get granular on what a user is doing. **What do you dislike about Amplitude Session Replay?** I've noticed some inconsistencies with different sessions. I'm not always clear on how it has condensed the sessions into a batch of watch moments. I would love if it was a little bit easier to filter, navigate, and search for specific sessions. Having it be more clear in terms of segmenting for a certain customer profile would be helpful. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to watch customers complete tasks in-app. It solves the problem of continuously running moderated sessions to see how users are behaving. We use a lot of telemetric data and usability testing, but this is a nice augment to those methods. **Official Response from Amanda Brush:** > Hi Sophie, Thank you for taking the time to share such detailed feedback and for using Session Replay alongside your telemetry and usability testing work. We're happy to hear that jumping to AI-generated timestamps and sharing specific moments with teammates is helping you study how customers complete in‑app tasks. We’re sorry for the confusion around how watch moments are condensed and that filtering and navigation haven't felt straightforward. Today you can filter and search replays by cohorts, user properties, and events from the Session Replay page, and our Session Replay docs and Amplitude Academy course walk through these workflows step‑by‑step; if you’d like more hands-on help, our support team is ready at https://support.amplitude.com/ ### 17. Essential Tool for Identifying and Resolving UX Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Doran B. | Director of Product Design B2B **Reviewed Date:** January 22, 2026 **What do you like best about Amplitude Session Replay?** I appreciate being able to quickly access the videos in Amplitude Session Replay and find it really valuable to see them with ease. The scrubber is great, and I like being able to quickly look at the minute point I want to review. It gives me the control and access I need while going through lots of videos. **What do you dislike about Amplitude Session Replay?** I think one of the things that could be improved is being able to group similar interactions via replay. This would help summarize them based on the average action. For example, if a user was having issues with an Apple Pay interaction, and we had 50 different examples of that, culminating those into a group and picking the most relevant ones would mean we don't have to go through all of them. Also, mapping lots of the videos and layering the interactions on one another to see similar patterns happening would be helpful. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to connect context to quant data for bugs and UX issues. It helps refine bugs and identify drop-off points, providing context through session replays. ### 18. Clear Insights with Easy Setup, Needs Better EU Integration **Rating:** 4.0/5.0 stars **Reviewed by:** majd n. | Marketing Traffic Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Amplitude Session Replay?** I like how clear and direct Amplitude Session Replay is with no extra steps involved. I appreciate the detailed selection into different categories like bounced sessions and most engaged sessions, which makes it easier for me to find interesting replays. Also, the initial setup was pretty easy, just a simple installation on GTM. The decision to switch from Hotjar was influenced by Amplitude Session Replay's more generous plan. **What do you dislike about Amplitude Session Replay?** Difficulty adapting it to my cookie banner in the EU. I need clearer instructions or better connections with tools like Axeptio. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to track user interactions and understand bounce reasons. It clearly categorizes sessions, making it easy to find interesting replays. ### 19. Integrates Well, Needs Improved Filtering **Rating:** 3.0/5.0 stars **Reviewed by:** Paula M. **Reviewed Date:** January 20, 2026 **What do you like best about Amplitude Session Replay?** I like that Amplitude Session Replay is integrated with Amplitude, which allows me to filter or identify cohorts that I want to look at. It's good that it shows the mouse tracking also, and it highlights the specific events along the bottom of the bar so I can jump to different, specific parts of a user's journey or experience. **What do you dislike about Amplitude Session Replay?** I think the filtering could be a bit better. It would be good to combine it with the events triggered, to have it more integrated within dashboards. At the moment, it's a bit segregated in terms of how you can look at it. It feels like I have to explore more to find the information, instead of having driven user insights. The initial setup was relatively okay but involved some developments. It would have been nicer if it was just automatically included. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to see user confusion points and behavior, providing more granularity into understanding user patterns, unlike Amplitude Events. **Official Response from Amanda Brush:** > Hi Paula, Thank you for your feedback. We like hearing that you’re using Amplitude Session Replay to understand user journeys. We hear your feedback on wanting stronger filtering, tighter integration with dashboards, and a smoother out-of-the-box setup, and these are areas we’re actively working to improve. If you’d like to review your current configuration and available options, our Support and customer success teams would be happy to walk through best practices with you. ### 20. Easy to Use, Insightful Analytics with AI Agents for Scalable Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Amplitude Session Replay?** It’s quite easy to use and brings some interesting insights to the table, especially when combined with the AI agents that analyse results. This adds a different angle to how you interpret what you’re seeing and also makes it possible to analyse things at a larger scale. **What do you dislike about Amplitude Session Replay?** The implementation was harder than anticipated because we didn’t configure everything correctly at the start, which meant session replays weren’t showing up in some of the dashboards. We also ran into throttling issues, and as a result the session replays didn’t always reflect what the user was actually seeing on screen. **What problems is Amplitude Session Replay solving and how is that benefiting you?** It’s mostly about how users interact with the different interfaces, which helps us uncover friction points and usability issues. This, in turn, informs our roadmap so that understandability doesn’t get in the way of users getting the most out of the product. ### 21. Indispensable for Behavioral Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie-Anne F. | Product Designer **Reviewed Date:** January 13, 2026 **What do you like best about Amplitude Session Replay?** I appreciate Amplitude Session Replay because it is super easy to use and very practical for filtering user sessions. As I work on a multi-market product, it is crucial for me to be able to see data on a specific market or page by easily filtering. The integrated time codes allow me to spot key moments quickly, which saves me time. Additionally, I can easily share sessions or specific segments with my product manager, making collaboration much more efficient. This feature is really powerful for detecting user issues and is essential for the continuity of work. **What do you dislike about Amplitude Session Replay?** Think that it would be interesting to have an AI enhancement to potentially detect drop moments. It would be good to mix conversion funnels with session replays to avoid spending 20 to 30 minutes watching multiple session replays. **What problems is Amplitude Session Replay solving and how is that benefiting you?** With Amplitude Session Replay, I can watch my users' behaviors without direct interviews, which solves my user research problems. Session filtering and time codes allow me to easily share key moments, making my continuous discovery more effective. ### 22. Effective User Journey Analysis with Room for Enhanced AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Amplitude Session Replay?** I love how easily I can filter out user IDs and skip to the part I want to see, which actually matters to me. I can directly jump to the part where I want the analysis to be done and see how the user went through that journey, helping me make critical decisions about my product. It helps me understand which areas need improvement or duplication. **What do you dislike about Amplitude Session Replay?** I think the AI feature of Amplitude Session Replay is something where more work could be done. It can be made easier to interact with so that with a simple prompt, I can just directly get to the specific set of recordings I need to see for my analysis. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay helps me track user journeys and actions, especially where users get stuck, by providing specific session recordings. I can filter user IDs and jump to critical parts, aiding in analysis and product decisions, identifying improvement or duplication areas. ### 23. Insightful but Needs Bug Fixes **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren C. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Amplitude Session Replay?** I like being able to see where users click and what they are typing in easily. It's helpful to know how long they stay on a certain item. As a designer, this allows me to do usability research and save time. **What do you dislike about Amplitude Session Replay?** I cannot see the map on Amplitude Session Replay because of the canvas element. Our app relies on the map and I cannot solve the conversion problem when I cannot see where they are clicking. Also, the AI says that users are rage clicking but I cannot tell how and where on session replays. I just see a blank screen in that section so I cannot tell if they are actually rage clicking or just interacting with the map zooming in and out. I would rank it higher if it was perfect, but it's blank a lot of the time. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to see where users get stuck and don't convert, analyze user flows for problems, and conduct usability research effectively as a designer. **Official Response from Amanda Brush:** > Thank you for taking the time to share such detailed feedback and for using Amplitude Session Replay as part of your design and usability work. It’s great to hear that being able to see where users click, what they type, and how long they stay on key elements has been helpful for your research and conversion analysis. I’m sorry for the frustration with sessions that rely on your map canvas and then appear blank in replays, especially when you’re trying to validate AI-detected rage clicks. Canvas-based components like maps can be harder to capture today, and your point about distinguishing true rage clicks from normal map interactions is really helpful for us. We’d love a quick follow-up to look at your specific implementation (how your map is rendered and which sessions are blank) so we can troubleshoot and improve capture quality. Please reach out through your Amplitude customer team or Support, and we’ll make sure your examples get in front of the Session Replay product and engineering team. ### 24. Transforms User Insights with Unmatched Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Ramnath S. **Reviewed Date:** January 05, 2026 **What do you like best about Amplitude Session Replay?** I really like how easy it was to set up Amplitude Session Replay. I also appreciate how smooth and intuitive the entire function is. The fact that it fits within the context of my existing behavior on Amplitude makes it even better, allowing me to see a stream of click events along with session replays side by side. This feature makes it much easier to get a clear picture of how the product is being used. I also find the smoothness of viewing the entire session replay and the accuracy of the results quite satisfying. **What do you dislike about Amplitude Session Replay?** Sometimes it takes about two, three clicks to see session replays quickly, and there's an issue where it doesn't show up even though I know there's a replay available. I have to navigate through a different path to find it. So, navigation could be better for new session replays. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay helps me understand how users interact with my product, revealing navigational challenges and user confusion. It provides a clearer picture than just click events, highlighting user inactivity and confusion points. ### 25. Session replays are like going through the journey from the eyes of the user! **Rating:** 4.5/5.0 stars **Reviewed by:** Haider A. | Growth Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Amplitude Session Replay?** The thing which I have found to be of most use with session replays is that you can literally see what the user did, how they did and more importantly what did they redo/undo - what I mean by all this is I was able to see exactly how the users navigated throughout the journey, going back and forth, typing something then erasing or mis clicking a button and going back - all of which can be directly linked to 2 things: UI and data present. For example the data would say a person went to page X instead of page Y but on seeing the session replay we saw that they misclicked page X due to the placement of the icons. **What do you dislike about Amplitude Session Replay?** Not being able to download session replay videos. If there would be an option to download session replay videos that would be really cool and helpful. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Mainly being able not just walk through the journey from the users POV but viewing exactly user's journey.I will share a real example on which I touched upon in the last section as well. We had data saying more people went to page X instead of page Y and some of them came back and went to page Y but on seeing the session replay we saw that they misclicked page X due to the placement of the icons and from the users POV who is using the app from the phone it was indeed a miscliked due to the placement of the icons. You can see exactly what the user is doing on a page, down to the last detail like scrolling, taking too much time to do something like type, etc which is really really helpful and benefiting people like us who breath data. **Official Response from Tamara Kecman:** > Hi Haider, thanks so much for sharing your experience! Love hearing that Session Replay fits so well into your data-driven workflow; I can tell you truly breathe data! Great point about downloading session videos; I'll pass that along to our team. Glad it's helping you catch those small UX details that make a big difference. Keep up the great work you do! ### 26. Game-Changer for User Behavior Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Pushkar j. **Reviewed Date:** December 26, 2025 **What do you like best about Amplitude Session Replay?** I really like the heat map feature; it's nice and adds great value. The dashboard's mini view and big view for monitoring events are also very useful. Overall, the platform is clean and easy to use. Additionally, integrating Amplitude Session Replay into my front end took less than fifteen minutes, which is impressive. To be very honest, it's been a game changer for me. **What do you dislike about Amplitude Session Replay?** I think something like masking or things like that could be improved around confidential information. Also, for some of the sessions, I see that there is no user ID. So I'm not very sure what sessions are those, so some things are a bit hazy sometimes. But it works most of the time and solves most of our use cases. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to visualize user interactions, track feature discoverability, and understand user behavior with heat maps. It shows where user attention goes and helps create workflows, making it essential for product analytics. ### 27. Time-Saving Insights with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Julia O. **Reviewed Date:** December 22, 2025 **What do you like best about Amplitude Session Replay?** I find that Amplitude Session Replay allows me to quickly look into how users are behaving on my website, which is super helpful. The targeting feature makes it easy to be smart about what I'm looking for, letting me connect it to specific experiments and steps in the funnel where there's high drop-off. It helps me dive deeper into why this is happening by reviewing sessions. I also appreciate how it integrates with Amplitude Agent, letting me look into specific sessions that interest me without spending a lot of time. This tool saves me a lot of time compared to the old tool where we had to manually look into each session. In just a couple of minutes, I can set up filtering and start gathering recordings to look into what really matters. The smart targeting is a lot better compared to what I used with Mouseflow, making it a more efficient choice for our needs. **What do you dislike about Amplitude Session Replay?** Sometimes sessions you are looking for are a bit irrelevant even with smart targeting. Improving targeting even further would be great. Also, it is only available on one of our apps, not all, so we can't have an end-to-end view, but I think it's more of our setup issues, not specifically Amplitude. Amplitude Session Replay doesn't have the feature to add scripts to specific pages, so we're reluctant to roll it out to landing pages due to SEO team considerations about page speed. Also, because of limits, we are reluctant to roll it out more widely. The initial setup was not super easy because we have different apps, so you have to set it up separately for each app. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to monitor user experience and identify bugs. It helps me analyze high drop-offs, saving hours by efficiently targeting and reviewing sessions that matter. The smart targeting and quick setup are key benefits. ### 28. Session Replays **Rating:** 4.0/5.0 stars **Reviewed by:** Kritika S. | Associate Technology Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Amplitude Session Replay?** Amplitude Session Replay is really helpful for understanding user issues. Whenever a user raises a complaint or faces difficulty with any feature, we can easily go back and watch their session to see exactly what happened. It helps us identify usability gaps, reproduce issues faster, and improve the overall user experience. **What do you dislike about Amplitude Session Replay?** We’re currently unable to record session replays for our Tableau dashboards, which limits visibility into how users interact with embedded analytics. It would be great if Amplitude supported session replay for such integrations as well. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay helps us quickly identify and resolve user-reported issues. Whenever users face challenges or raise complaints about specific features, we can review their exact session to understand their actions and context. This has greatly improved our ability to reproduce issues, enhance user experience, and prioritize fixes based on real user behavior. ### 29. Analyze Users Effortlessly, But Needs Better Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** Juan Daniel F. **Reviewed Date:** December 29, 2025 **What do you like best about Amplitude Session Replay?** One of the things I like the most is that they have the events that occur in the capture separately on the right. In general, I like the tool. The fact that it is connected with all the rest of the user's information is quite good. **What do you dislike about Amplitude Session Replay?** It makes it quite difficult that it doesn't allow direct filtering to view a specific page. I would like there to be an option to choose a landing directly from the Replay app and have it show me all the videos for that landing, without having to apply cohorts. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to analyze user behavior in the conversion funnel. It helps me see how they behave without interviews, and I like that events are captured separately. It's also nice that it connects with all the user information. ### 30. Valuable but Intuitive Use Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Emily P. **Reviewed Date:** December 04, 2025 **What do you like best about Amplitude Session Replay?** I love the capability of Amplitude Session Replay to allow me to look up users and watch how they interact with our software. It is incredibly insightful to observe where they slow down or stop, which helps me understand user behavior better. Additionally, I find the summary and recap feature very convenient because if I do not have time to watch recordings, I can create cohorts and identify trends across the board. These functionalities have proven to be very helpful for me, especially when dealing with adoption and engagement tracking of new products in the market. The platform has been a valuable tool for identifying and sorting out issues, such as errors on a form page, which has been a huge plus. **What do you dislike about Amplitude Session Replay?** Amplitude Session Replay poses several challenges. Firstly, it requires a steep learning curve due to the necessity of creating many custom filters to find specific information, making it daunting and time-consuming for new users. The complexity of configuring views by pages, buttons, or features adds to the difficulty, with an overwhelming number of avenues to explore, complicating the process of honing in on desired data. Additionally, the AI agent does not assist in this process, leading to a desire for more intuitive features such as the ability to highlight UI elements and automatically retrieve relevant activity data. Integration with other tools also lacks reliability, as shown by failed attempts to integrate with Slack. Lastly, the initial setup is challenging, with issues like company activities being misinterpreted as client activities, complicating the process of isolating actual user data. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to track product adoption and engagement, and resolve user errors. It helps me visualize user interactions, identify trends, and streamline troubleshooting, though setting up and parsing data remain challenging due to its steep learning curve. **Official Response from Amanda Brush:** > Hi Emily, Thanks for taking the time to share such detailed feedback. We’re glad Session Replay and the summary/cohort capabilities are helping you diagnose issues and understand adoption and engagement, but we’re sorry that the learning curve, filtering experience, integrations, and initial setup have been frustrating. Your suggestions around more intuitive UI element selection and tighter AI and Slack workflows are especially helpful as we prioritize improvements. If you’re open to it, we’d really appreciate the chance to review your current setup (including the Slack integration and internal vs. client traffic) so we can address these pain points—please reach out via https://support.amplitude.com/ and reference this review. ### 31. Optimized Our Landing Page Insights with Amplitude **Rating:** 4.0/5.0 stars **Reviewed by:** Elis L. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Amplitude Session Replay?** I appreciate Amplitude Session Replay for its ability to track marketing landing pages, which enhances my understanding of how customers interact with page content. This insight is crucial for optimizing design to boost sign-up rates and measure the impact of marketing campaigns. The most valuable feature for me is the segmentation of session recordings, allowing analysis of specific user behaviors, such as identifying customers who did not complete a particular event. This kind of filtering is pivotal in driving business metrics by providing targeted insights for optimization. The integration with other reports and dashboards is seamless, facilitating comprehensive data analysis, contributing significantly to meaningful segmentation, and cohort analysis for improvements. Additionally, the initial setup was straightforward because we already used Amplitude's analytics services, highlighting the ease of adopting Amplitude Session Replay as part of an integrated analytics solution. **What do you dislike about Amplitude Session Replay?** Heatmaps should have scroll %, little bit miss that from Hotjar. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to understand customer interactions on landing pages, optimizing design to boost sign-ups. Segment filtering lets me focus on sessions like incomplete events, enhancing business metrics. Transitioning from Hotjar, it unifies analytics and insights for better segmentation and cohort analysis. ### 32. Smooth UX with Quick Setup, Needs Better Bot Filtering **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron B. **Reviewed Date:** January 30, 2026 **What do you like best about Amplitude Session Replay?** I like Amplitude Session Replay's really smooth UX, which makes it very quick and snappy, and super easy to use. I also appreciate the ability to see many replays quickly and the really good way they have of sorting and filtering all the replays, making it very easy to review them. The initial setup was extremely easy, taking only a minute. **What do you dislike about Amplitude Session Replay?** One thing is, I have this one bot user who is constantly crawling my site, and it's being picked up by session replay. It's difficult to figure out how to block this account and it's just using up all of my session replay tokens. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay helps me see where my users spend the most time on my website. ### 33. Effortless Troubleshooting with Minor Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Ame R. **Reviewed Date:** December 01, 2025 **What do you like best about Amplitude Session Replay?** I find the encryption of sensitive text particularly reassuring, as it maintains data privacy while allowing detailed analysis. I appreciate that cursor movements is recorded too, which is incredibly helpful for filling gaps and identifying missing information when issues arise. Additionally, the product's user-friendly interface ensures that even those who weren't involved in the setup can navigate its features effortlessly. **What do you dislike about Amplitude Session Replay?** Sometimes when I attempt to fast forward the replay, it doesn't work as expected and reverts to the start instead (maybe due to video being not fully loaded). **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to monitor daily usage, troubleshoot, and link issues back to specific sessions with unique IDs. Issues that are reported by our end-users sometimes have gaps or missing information, but now it's covered by the Session Replay. It also allows me to view our site in different screen sizes/resolution, which I then use this information to improve and scale more efficiently. ### 34. Intuitive User Insights, **Rating:** 4.0/5.0 stars **Reviewed by:** Mafalda B. **Reviewed Date:** December 01, 2025 **What do you like best about Amplitude Session Replay?** I find Amplitude Session Replay to be incredibly helpful when it comes to understanding user journeys and conversion funnels. It allows me to go directly from my analytics chart to reviewing session replays without any extra steps, which is a massive time saver. The ability to automatically go to the selected cohort with users that dropped is particularly intuitive and super easy to use. This seamless integration between analytics and session replays lets me analyze sessions effectively without needing to set up new cohorts or perform additional searches. The platform’s user interface is notably straightforward, facilitating quick transitions and insights into user behavior. It significantly enhances my ability to understand better and analyze any potential bugs or user experience issues that don't appear in user testing. Compared to my previous experience with Hotjar, Amplitude Session Replay’s simplicity and one-click replay accessibility are major benefits, making it much less cumbersome to follow user journeys. **What do you dislike about Amplitude Session Replay?** I've noticed some glitches with Amplitude Session Replay. Sometimes when I'm analyzing the conversion funnels, the replays don't align with what I've selected previously. It's possible that the issues I'm experiencing are related to our setup, but it might also be a general glitch within the software. Another aspect that I find problematic is that working with session replays isn't as intuitive as it could be. There are times when I try to access session replays, and the option appears disabled unless I refresh the charts. Initially, this was quite frustrating because the replay option was inconsistently available. I wasn't aware of this need to refresh until a colleague pointed it out, and I think it would be beneficial if this behavior were more clearly communicated or resolved. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to understand user behavior and diagnose issues in conversion funnels, making it easier to analyze user drop-offs and bugs. It's intuitive and seamlessly connects analytics to session replays without extra steps, streamlining user journey analysis. ### 35. Invaluable Insights But Needs UI Fixes **Rating:** 5.0/5.0 stars **Reviewed by:** Jim L. | Director of Design, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Amplitude Session Replay?** I love the mouse movement, events that users took, and what the screen looks like with Amplitude Session Replay. The info on the device helps a lot. **What do you dislike about Amplitude Session Replay?** Some icons and images do not show up, and I'm not sure why. It would be helpful to have some info on how to fix it. Also, session replay doesn't work with people using ad blockers. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to see where users get stuck by viewing actual screens, mouse movements, and device info, which helps us understand user interactions. ### 36. Great when couple with Analytics, Easy Setup, progress to make on new Mobile UI framework **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Amplitude Session Replay?** I have used other tools that offer session replays, and when it comes to the replay feature itself, they are quite similar. However, what sets Amplitude apart is the ability to combine session replays with Analytics, making it much easier to search for specific user journeys or patterns. Having analytics events displayed alongside the replay is also very helpful, as it allows me to better track user interactions. The initial setup is straightforward, and I was able to start viewing replays in the console quite quickly. **What do you dislike about Amplitude Session Replay?** At the moment, Session Replay functions very well for web and mobile applications built with traditional UI components. However, when using newer frameworks such as SwiftUI for iOS and Compose for Android, the tool is still in its Alpha stage. As a result, we often experience unusual behavior, especially regarding the masking and unmasking of sensitive data. This means we need to be particularly vigilant about how our team utilizes it. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Session Replay is valuable for uncovering issues that analytics alone cannot reveal, such as pinpointing where users encounter difficulties, moments when they are unsure where to click or tap, or instances when they interact with non-interactive elements. It serves as a clear complement to analytics, providing additional insight into areas where users experience friction with our products. **Official Response from Amanda Brush:** > Hi! Thanks for taking the time to leave such a thoughtful review and for highlighting how Session Replay + Analytics together help you find specific journeys and friction points more easily. It’s great to hear that setup was straightforward and that seeing events alongside replays is valuable for your workflow. You’re absolutely right to call out the current limitations with SwiftUI and Jetpack Compose, especially around masking and unmasking sensitive data. Those newer mobile frameworks are an active area of investment for us, and we take the privacy and safety concerns you mentioned very seriously. Your feedback is incredibly helpful in shaping those improvements. If you’re open to it, we’d love to review your implementation and the masking behavior you’re seeing so we can tighten this up faster—please reach out via (https://support.amplitude.com/) and mention this review. ### 37. AI-Powered Insights with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Lomig C. **Reviewed Date:** February 10, 2026 **What do you like best about Amplitude Session Replay?** I like the two-way approach of Amplitude Session Replay where you can explore replays from specific event segmentation or start with the session replay using filters to spot the right behaviors.I appreciate that it helps better understand how users navigate our products while respecting their anonymity.. The possibility to analyze session replays at scale by AI agent is very promising. **What do you dislike about Amplitude Session Replay?** I don't like how using autocapture, the event names from the session replay analysis don't always match the event names from segmentation analysis. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to better understand strange behaviors or user paths, illustrating quantitative data with visible behaviors. It unlock "natural speed" flows analysis. ### 38. Powerful Insights with Minimal Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Akhilesh R. | Founding Product Manager **Reviewed Date:** May 12, 2026 **What do you like best about Amplitude Session Replay?** I like the insights identified through Amplitude Session Replay. I also appreciate the ability to visualize how users use the app. The initial setup was easy, taking just half a day of work. **What do you dislike about Amplitude Session Replay?** It's a bit laggy when the video plays, could be smoother just for a better feel **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to understand user behavior and identify buggy experiences. ### 39. Precise in Repetitions, But with Loading Failures **Rating:** 4.5/5.0 stars **Reviewed by:** Javier Q. **Reviewed Date:** January 20, 2026 **What do you like best about Amplitude Session Replay?** I really like the fidelity between what the user saw and what is seen in the replay with Amplitude Session Replay. Additionally, the pointer tracking is also very useful. The initial setup was easy and we were able to have it running in half a morning. **What do you dislike about Amplitude Session Replay?** Videos don't always load on the first try. Sometimes the screen stays black or the video doesn't match what was being viewed on the screen, although this happens very rarely. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to reproduce complex scenarios of my product and understand specific situations. It allows us to know what our users were seeing and the decisions they made, which makes it easier to make better decisions in complex cases. ### 40. AI-Powered Session Analysis Boosts Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha . **Reviewed Date:** November 13, 2025 **What do you like best about Amplitude Session Replay?** I find Amplitude Session Replay incredibly valuable for identifying friction and stickiness within our site, enabling us to spot bugs, errors, and areas for improvement efficiently. The real-life feedback from customers is particularly insightful, providing a direct path to understanding user issues. I love the AI Session Replay agent that assists in evaluating session replays, highlighting drop-off points, and suggesting actionable next steps to enhance our site. It’s fantastic how Amplitude can pinpoint areas to fast-forward during session replays, which makes my analysis process much more efficient by allowing me to skip directly to the events of interest. This saves significant time, streamlining my workflow and ensuring that I focus on the most critical parts that require attention. **What do you dislike about Amplitude Session Replay?** I find it can be quite fiddly when checking where a user is clicking exactly. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to identify friction and bugs on our site, improving conversion rates. The AI session replay agent efficiently highlights key events, saving time by focusing on essential issues. **Official Response from Amanda Brush:** > Hi Samantha, Thanks so much for the thoughtful review and for sharing how you’re using Session Replay to uncover friction, bugs, and conversion opportunities. We’re especially excited to hear the AI Session Replay agent is helping you jump straight to drop‑offs and key moments so you can focus on the highest‑impact issues—that’s exactly what we designed it for! We appreciate the note about how precise click checking can feel a bit fiddly, and we’re actively working on ways to make that interaction more intuitive. Happy analyzing, and keep up the good work you’re doing to turn those insights into a better experience for your users! ### 41. Insightful but Could Use Smoother Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Clement S. **Reviewed Date:** December 05, 2025 **What do you like best about Amplitude Session Replay?** I like that Amplitude Session Replay solves specific problems I face, like analyzing the onboarding of my mobile app and understanding scrolling behavior on a specific page. It’s great how it's well integrated into the product and accessible from different touchpoints. I appreciate being able to see where people scroll, whether vertically or horizontally, and which sections are the most attention-grabbing. **What do you dislike about Amplitude Session Replay?** I experienced a few bugs or friction: it was difficult to navigate through the video, to go quickly to an interesting part of it. Also, I had long loading time. And screens were not looking exactly how my app is. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to see onboarding friction and scrolling behavior. It helps identify user pain points not visible in charts and is accessible across touchpoints, aiding in layout analysis and improving app flow. **Official Response from Amanda Brush:** > Hi Clement, Thank you for sharing how you use Session Replay to understand mobile onboarding and scrolling behavior. It’s great to hear that being able to view how users move through specific pages, see which sections capture attention, and access replays from different touchpoints is helping you uncover friction that charts alone can’t show. We’re sorry for the bugs and friction you’ve run into with video navigation, load times, and the visual differences compared to your live app—those experiences are not what we want for you, and your notes are very helpful as we continue to refine the product. We’ve shared this feedback with our team, and if you’re open to it, we’d love to learn more about your setup and the specific issues you’re seeing so we can dig in further—please feel free to reach out via support.amplitude.com and reference this review. ### 42. Effortless User Journey Analysis with Amplitude Session Replay **Rating:** 4.5/5.0 stars **Reviewed by:** Jaison P. **Reviewed Date:** December 06, 2025 **What do you like best about Amplitude Session Replay?** I use Amplitude Session Replay for analyzing the user journey and actual user behaviour and it's been very useful for me until now. I like the timeline and the timestamp features, which make identifying specific events easy. The ease of pointing directly to events using the timestamp is particularly helpful for me. The initial setup was very easy, with only a small change in the script required to achieve session replay. **What do you dislike about Amplitude Session Replay?** I like to improve the visual experience because, when it opens, it's very small. I would like to open it as a medium-sized pop-up so that it's easy for me to visually see what is happening. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay for analyzing the user journey. It helps me identify where users spends more time and to identify actual user behaviour and pain points ### 43. The value of session replays **Rating:** 3.5/5.0 stars **Reviewed by:** Debra N. | CX Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Amplitude Session Replay?** I can see what our users are most interested in, as well as where they might be getting confused, so that we can make adjustments and make our platform more intuitive. **What do you dislike about Amplitude Session Replay?** This might be something that can be done, but a way to choose which visitors are recorded and which are not. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Being able to see where our clients look first is a good way to decide how to arrange the layout **Official Response from Amanda Brush:** > Hi Debra, Thanks for sharing how you use Amplitude Session Replay to design better user experiences. There are configuration options to control which sessions are captured, and we’re continuing to invest in even more flexible ways to manage what gets recorded. If you’d like to review the options available in your current setup, our Support team would be happy to walk through them with you. ### 44. Quick Setup and Powerful Session Replay, Especially with AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Amplitude Session Replay?** Implementation is quick and easy, and you're able to decide on what percentage of sessions are sampled to stay within contracted volumes without development effort. Session Replay is best utilized with other reporting features, especially AI Agents. It's great to be able to click on a data point and view recorded sessions from users in that data set. New features are being added frequently, like AI Summaries, so that I don't have to view each session in it's entirety for the one small part that was useful. **What do you dislike about Amplitude Session Replay?** On it's own it's not used to understand user behavior. It really is a tool that enriches other features in Amplitude, so it's value is only realized if you're already making use of the rest of the analytics product. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Understanding user interactions with our website beyond just the tracked events and properties. It's easier to see where a user is hovering over, or what issues in the front-end are causing friction for the user. ### 45. Promising Tool but Needs Better Event Filtering **Rating:** 3.0/5.0 stars **Reviewed by:** Louis M. | Senior Product Analyst **Reviewed Date:** October 28, 2025 **What do you like best about Amplitude Session Replay?** I appreciate how Amplitude Session Replay helps in troubleshooting specific issues during an A/B test by allowing us to jump into session replays to understand exactly where users are facing difficulties. This ability to visually see what occurs during user sessions is significantly more effective than simply reviewing event logs. This capability is crucial in identifying bugs that happen on a user's journey through our application, especially in scenarios where we notice significant drop-offs on specific pages, which we suspect might be due to the configuration of experiments. Therefore, having the ability to delve into session replays to attempt self-debugging offers a distinct advantage. I find the session replays themselves quite useful in these contexts, highlighting issues that might not be evident through traditional event tracking alone. **What do you dislike about Amplitude Session Replay?** I don't like how the filter for events in Amplitude Session Replay functions. It doesn't work as effectively as anticipated. For instance, even when I set filters based on certain events or funnel progression, the session recordings do not accurately reflect these settings. Instead of showing recordings of users who experienced those specific events, it provides unrelated ones. This greatly limits my ability to analyze drop-offs effectively, as I can't watch session replays for users who dropped off during a specific event. The filtering logic needs to be improved to make these functions reliable and efficient. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay for troubleshooting bugs during A/B tests, identifying issues in user journeys. It's beneficial to see session replays instead of just event data, helping us debug drop-offs more effectively. **Official Response from Amanda Brush:** > Hi Louis, Thank you so much for the thoughtful review! Your feedback means a lot to us here at Amplitude. We’re glad Session Replay helps you debug A/B tests faster. We’re sorry the event filtering experience hasn’t met your expectations. A few quick tips: In Funnel Analysis, replays are currently available for conversions (not drop‑offs), which can make drop‑off investigations feel off if you’re expecting direct replay links there. Try using Microscope to create a cohort of users who dropped at a specific step, then open Session Replay and filter by that cohort/events to watch the right sessions. Also ensure at least one event per session includes the [Amplitude] Session Replay ID (matching session_id/device_id). If you use server‑side or third‑party instrumentation, add it via the Standalone SDK; otherwise replays may only surface via User Sessions/User Lookup. We’d love to help tune your setup—https://support.amplitude.com/ ### 46. Great Tool for Understanding User Journeys, Needs More Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Bruna C. | Martech Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Amplitude Session Replay?** I have been using Amplitude Session Replay for about a year and a half and find it very valuable, especially when sharing it with my customers to demonstrate its benefits. It is particularly effective in identifying errors in the user journey and analyzing specific use cases. For instance, I can track users' sign-in processes to determine if there were any issues encountered. Amplitude Session Replay serves as a crucial analytics tool that provides both quantitative and qualitative insights, allowing me to gather actionable data about user behavior. This dual insight capability helps me provide greater support to my customers. Additionally, the product's filtering options are incredibly useful, enabling me to easily summarize sessions and gain critical insights without needing to individually check each replay; this is further enhanced by the introduction of agents that streamline the process. The feedback from my technical team also indicates that the initial implementation of the product was smooth and straightforward. Overall, the product's ability to efficiently provide both detailed overviews and actionable insights makes it an indispensable tool for my workflow. **What do you dislike about Amplitude Session Replay?** I find it challenging that Amplitude Session Replay does not allow mapping specific user journeys without involving a technical team. Customers have frequently shared their desire to do more than just set a sample rate, such as capturing sessions from users logged in or from specific journeys. This limitation adds complexity and prevents broader analysis without technical intervention. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to identify errors in user journeys, gaining qualitative insights and specific user flows, enhancing support with agents and filters, thus sharing valuable insights with customers and simplifying analysis without viewing each session individually. ### 47. Intuitive Tool, Excellent for User Insights **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Amplitude Session Replay?** I appreciate how Amplitude Session Replay makes it simple to understand how our users interact with our product, which significantly enhances our product development process by helping us prioritize our backlog effectively. The tool's simplicity is a highlight, especially since it was easy to set up with a developer's help, though I find the user interface and overall user experience to be exceptionally straightforward and crucial for ongoing ease of use. The events and clicks tracking features are invaluable, as they are instrumental in how we currently use the tool. Additionally, the decision to choose Amplitude Session Replay over other options like PostHog was largely influenced by its usability, and I am consistently inclined to repurchase it on a monthly basis due to its significant contribution to our analytics activities. **What do you dislike about Amplitude Session Replay?** I find the setup challenging because, as a non-technical person, I needed a developer's assistance to simplify the process. It would be difficult for someone without technical expertise to manage the setup on their own. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to better understand user interactions, helping us prioritize product development and backlog, and its user-friendly interface enhances our team's workflow. ### 48. Effortless Troubleshooting and Sharing with Amplitude **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen G. **Reviewed Date:** December 02, 2025 **What do you like best about Amplitude Session Replay?** I love that Amplitude Session Replay is really easy to use, simplifying the process of uncovering and addressing guest friction in the ordering pathway for our digital marketing efforts. The quick video export feature is valuable because it facilitates faster troubleshooting, allowing me to share the videos with developers directly or create GIFs for presentations in slides. This efficiency in sharing and troubleshooting impacts our ability to streamline processes and roll out changes. Overall, the ease of use and quick export capabilities make Amplitude Session Replay an indispensable tool for our needs. **What do you dislike about Amplitude Session Replay?** I'm waiting on a mobile version. **What problems is Amplitude Session Replay solving and how is that benefiting you?** Amplitude Session Replay uncovers guest friction in our ordering process, helping us fix it quickly. Its ease of use and quick video exports enable fast troubleshooting and efficient communication with developers. ### 49. Instant Replays for UX Insight, With Minor Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Philip S. **Reviewed Date:** November 23, 2025 **What do you like best about Amplitude Session Replay?** I use Amplitude Session Replay to watch sessions of users trying to self-onboard with our SaaS product, which is incredibly useful for identifying and fixing issues with the onboarding UX. I particularly love the ability to watch replays instantly, it really enhances our capability to understand user behavior in real-time. The initial setup of Amplitude Session Replay was also quite easy, which was a pleasant surprise and made the transition from other tools smoother. **What do you dislike about Amplitude Session Replay?** I find it frustrating that Amplitude Session Replay sometimes records only 1-second replays, which are not useful for reviewing user sessions. Additionally, it tends to miss recording certain pages entirely, which impedes a comprehensive analysis of the user onboarding process. **What problems is Amplitude Session Replay solving and how is that benefiting you?** I use Amplitude Session Replay to identify and fix onboarding UX issues, benefiting from immediate access to session replays. ### 50. Quickly Identifies UX Friction Across Key Sales Journeys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Amplitude Session Replay?** I like how it helps quickly identify UX issues and friction points across our key sales journeys **What do you dislike about Amplitude Session Replay?** I wish there were more advanced filtering options **What problems is Amplitude Session Replay solving and how is that benefiting you?** It helps me understand user behavior by showing exactly how people interact with the products across our brands - [View Amplitude Session Replay pricing details and edition comparison](https://www.g2.com/products/amplitude-session-replay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+14%3A38%3A16+-0500&secure%5Bsession_id%5D=8142e988-522d-4e06-b781-51c887bd611f&secure%5Btoken%5D=b4cea536427139be32b1bb3684a1a50ab63f1f6a57ec3144a4ba7fb93e80874c&format=llm_user) ## Amplitude Session Replay Integrations - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Amplitude Feature Experimentation](https://www.g2.com/products/amplitude-feature-experimentation/reviews) - [Amplitude Web Experimentation](https://www.g2.com/products/amplitude-web-experimentation/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Microsoft Clarity](https://www.g2.com/products/microsoft-microsoft-clarity/reviews) - [Replay](https://www.g2.com/products/replay/reviews) ## Amplitude Session Replay Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Visitor Information** - User Identification - Search Box **Agentic AI - Session Replay** - Cross-system Integration ## Top Amplitude Session Replay Alternatives - [PostHog](https://www.g2.com/products/posthog/reviews) - 4.5/5.0 (1,041 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,335 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,754 reviews)