Top 10 AmplifAI Alternatives & Competitors

Top 10 Alternatives to AmplifAI Recently Reviewed By G2 Community

#1

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
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#2

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
Get a quote
Reviewers say compared to AmplifAI, Talkdesk is:
Easier to set up
More usable
See all Talkdesk reviews

Sponsored
CorralData
(15)4.9 out of 5
CorralData is an AI-powered analytics platform that transforms how organizations interact with their data, offering businesses instant, actionable insights without requiring technical expertise. Designed with ease of use and speed in mind, CorralData helps businesses quickly centralize and analyze data from over 500 built-in integrations. This vast connectivity allows organizations to unify their data seamlessly, making it accessible and actionable from one central platform. Key Features and Functionality: CorralData is built for non-technical users, enabling them to explore data through natural language queries and generate AI-driven reports effortlessly. The platform includes features like real-time dashboards, customizable reporting, and secure collaboration tools that empower teams to work with data collaboratively and make informed decisions faster. With CorralData, users can simply ask questions in plain English, and the platform instantly translates these queries into data insights, democratizing data access across the organization. Primary Value and Solution: CorralData solves a core challenge for many businesses: transforming complex, siloed data into accessible insights quickly, without the need for lengthy onboarding or engineering support. Traditional BI tools often require specialized teams and long lead times to implement, but CorralData’s intuitive design and instant integration capabilities eliminate these barriers. The platform’s HIPAA-compliant security measures also ensure that data is protected, making it a trusted choice for industries like healthcare and finance. CorralData’s primary value lies in its ability to make data-driven decision-making fast, accessible, and impactful. By equipping business users with immediate insights and robust analytical tools, CorralData enables companies to respond to market changes in real time, optimize operations, and drive growth, all while reducing dependency on technical resources. For businesses aiming to become data-driven overnight, CorralData is an ideal solution.
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Reviewers say compared to AmplifAI, CorralData is:
Easier to set up
More usable
Better at meeting requirements
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#3

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
Get a quote
See all Five9 reviews
#4

Playvox Quality Management
By Playvox
(1,156)4.8 out of 5
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Categories in common with AmplifAI:
• Contact Center Quality Assurance
Reviewers say compared to AmplifAI, Playvox Quality Management is:
Easier to set up
More usable
Better at meeting requirements
See all Playvox Quality Management reviews
#5

Mindtickle
By MindTickle
(2,207)4.7 out of 5
Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Bronze Stevie Award for Sales and Customer Service. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. Mindtickle is also recognized on five additional lists, including: - Sales Enablement Software - Sales Coaching Software - Sales Performance Management Software - Conversation Intelligence Software - Digital Sales Rooms Unlike other vendors, Mindtickle delivers the only single, integrated platform to grow revenue and retain customers by improving sales and support performance. With Mindtickle, you can: Improve rep skills and performance with personalized training and AI-powered role-plays Improve deal outcomes with tailored buying experiences Level-up frontline managers with data-driven coaching Drive strategic change management with bite-sized learning, reinforcement, and actionable insights Simplify revenue tech stacks with a single platform for seller performance For more information, visit www.mindtickle.com
Categories in common with AmplifAI:
• Sales Performance Management
Get a quote
Reviewers say compared to AmplifAI, Mindtickle is:
Easier to set up
More usable
Better at meeting requirements
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#6

Looker Studio
By Google
(432)4.4 out of 5
Google Data Studio (beta) turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable. Start telling great stories with your data and make better business decisions.
Categories in common with AmplifAI:
• Data Visualization
Reviewers say compared to AmplifAI, Looker Studio is:
Easier to set up
See all Looker Studio reviews
#7

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
Try for free
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#8

Chorus by ZoomInfo
By ZoomInfo
(2,968)4.5 out of 5
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Categories in common with AmplifAI:
• Sales Performance Management
Get a quote
Reviewers say compared to AmplifAI, Chorus by ZoomInfo is:
Easier to set up
More usable
See all Chorus by ZoomInfo reviews
#9

JustCall
By Saas Labs
(2,085)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
Try for free
Reviewers say compared to AmplifAI, JustCall is:
Easier to set up
More usable
See all JustCall reviews
#10

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with AmplifAI:
• Contact Center Workforce
• Contact Center Quality Assurance
Get a quote
Reviewers say compared to AmplifAI, Genesys Cloud CX is:
Easier to set up
More usable
See all Genesys Cloud CX reviews

Sponsored
CorralData
(15)4.9 out of 5
CorralData is an AI-powered analytics platform that transforms how organizations interact with their data, offering businesses instant, actionable insights without requiring technical expertise. Designed with ease of use and speed in mind, CorralData helps businesses quickly centralize and analyze data from over 500 built-in integrations. This vast connectivity allows organizations to unify their data seamlessly, making it accessible and actionable from one central platform. Key Features and Functionality: CorralData is built for non-technical users, enabling them to explore data through natural language queries and generate AI-driven reports effortlessly. The platform includes features like real-time dashboards, customizable reporting, and secure collaboration tools that empower teams to work with data collaboratively and make informed decisions faster. With CorralData, users can simply ask questions in plain English, and the platform instantly translates these queries into data insights, democratizing data access across the organization. Primary Value and Solution: CorralData solves a core challenge for many businesses: transforming complex, siloed data into accessible insights quickly, without the need for lengthy onboarding or engineering support. Traditional BI tools often require specialized teams and long lead times to implement, but CorralData’s intuitive design and instant integration capabilities eliminate these barriers. The platform’s HIPAA-compliant security measures also ensure that data is protected, making it a trusted choice for industries like healthcare and finance. CorralData’s primary value lies in its ability to make data-driven decision-making fast, accessible, and impactful. By equipping business users with immediate insights and robust analytical tools, CorralData enables companies to respond to market changes in real time, optimize operations, and drive growth, all while reducing dependency on technical resources. For businesses aiming to become data-driven overnight, CorralData is an ideal solution.
Visit Website
Reviewers say compared to AmplifAI, CorralData is:
Easier to set up
More usable
Better at meeting requirements
Visit Website