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Ambassador Reviews & Product Details

Verified User in Information Technology and Services
TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Ambassador labs edge stack provides kubernetes API gateway which is helpful for routing traffic to micro services. We are using edge stack for management and deployment for our stage and production environment. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

I feel user need some expertise in kubernetes in order to deploy services in application. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Abbassador labs solution for handling API gateway called edge srtack is very useful and is helping us in management and deployment of kubernetes services. Review collected by and hosted on G2.com.

Ambassador Overview

What is Ambassador?

Blackbird: The API Development Platform to Accelerate Prod-Ready APIs Harness AI-powered Code Generation, Instant Mocking, and On-Demand Ephemeral Test Environments to streamline your development process. - Code Faster with ready-to-use API development tools. - Collaborate Effortlessly to deliver production-ready APIs. - Optimize Your Workflow for seamless, efficient development.

Ambassador Details
Product Website
Languages Supported
English
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Product Description

Ambassador is an open source Kubernetes-Native API Gateway built on Envoy Proxy.


Seller Details
Company Website
Year Founded
2014
HQ Location
Boston, US
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Description

Ambassador is a leading platform for referral and advocacy marketing, helping businesses leverage their customers' networks to drive growth. By providing tools for creating, managing, and optimizing referral programs, Ambassador enables organizations to harness the power of word-of-mouth and increase customer acquisition through personalized referrals. The platform focuses on enhancing customer engagement and loyalty by turning satisfied customers into brand advocates. For more information, visit their website at [getambassador.io](https://www.getambassador.io).


Gabriela M.
GM
Overview Provided by:

Recent Ambassador Reviews

Shingai Z.
SZ
Shingai Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Hands down a must have tool for faster, smarter API Development"
The tool is a lifesaver in generating clean, server-side, and client-side boilerplate code. This allows me to focus on the unique aspects of my API...
Aisha R.
AR
Aisha R.Small-Business (50 or fewer emp.)
3.5 out of 5
"Smooth SAILING"
Easy interface, explanations for different products is very clear and easy to understand.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"One of the best API Gateway/Ingress Controller"
We are using Ambassador Edge Stack as an API gateway and an ingress controller for edge routing our APIs. We currently use ambassador in our dev, t...
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17 out of 18 Total Reviews for Ambassador

4.3 out of 5
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17 out of 18 Total Reviews for Ambassador
4.3 out of 5
17 out of 18 Total Reviews for Ambassador
4.3 out of 5

Ambassador Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AmbassadorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shingai Z.
SZ
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ambassador?

The tool is a lifesaver in generating clean, server-side, and client-side boilerplate code. This allows me to focus on the unique aspects of my APIs rather than spending time on repetitive coding tasks. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

The tool is feature-rich, which is great but it can be overwhelming for new users. It took some time for me to fully grasp all the functionalities and easily integrate them into my workflow. More onboarding resources or guided tutorials would be helpful. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Traditionally, API development involves a lot of manual work, from writing specs to generating boilerplate code, which slows down the entire process. Blackbird automates these tasks, allowing me to generate OpenAPI specs and boilerplate code in seconds. This has enabled me to deliver APIs faster and focus on the unique aspects of my projects. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about Ambassador?

We are using Ambassador Edge Stack as an API gateway and an ingress controller for edge routing our APIs. We currently use ambassador in our dev, test, staging and production environments. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

Debugging an issue is a bit difficult as the community support and the reference documents are fewer. Although if we follow the steps in official documents, the process will be more straightforward, if we want to configure ambassador according to our needs, it will be a bit difficult. Pricing is also an area to consider, it is a bit costly for paid plans. Free plans only cover upto 10,000 Request per month. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Mainly we use ambassador for API routing. In GKE, we also use it as an ingress controller, so we don't need to install any third party ingress controllers.

We also use Ambassador as an API gateway in other cloud platforms like Azure for AKS. Ambassador Cloud is an added advantage for smooth management. Review collected by and hosted on G2.com.

Response from Bailey DeCamillis of Ambassador

Thank you so much for the review!!

Lou S.
LS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Their support is really the best. From the early days of bringing their solution into our environment, they provided the best support I've had in awhile to get us up and running. They provide an exceptional set of features that went beyond what we could achieve with AWS alone and integrated directly into our existing Kubernetes environment with no problem. The team was incredibly responsive, knowledgeable, and patient, ensuring that every query was answered, and every challenge was met with a well-thought-out solution. They not only addressed immediate concerns but also proactively offered insights that helped us optimize the implementation, fostering a smoother, more efficient integration and upgrade process. Their continuous engagement and willingness to go above and beyond turned a typically stressful process into a seamless and supportive experience, significantly contributing to the successful adoption of the solution in our operational landscape. Their exceptional service has truly enhanced the value of their product, reaffirming our decision to choose them as a solution provider. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

To be proficient, you do need some basic understanding of Helm and/or Kubernetes. You should have someone with solid technical experience in these areas to effectively implement these solutions successfully. This isn't really a dislike, it's just a caveat. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Their edge-stack solution provides us with an API gateway that supports JWT authentication out-of-the-box with AWS Cognito. It also supports segmentation between both our internally facing and externally facing APIs, as well as production and non-production support. We can easily configure new services by simply adding them to our YAML files and redeploying them. There are several capabilities to support image file transfers as well as to flexibly support authentication based on the header. Review collected by and hosted on G2.com.

Aisha R.
AR
Ceo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Easy interface, explanations for different products is very clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

Nothing, I'm happy with it. Pricing is a little steep. But worth it. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Getting enough data to make important decisions Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Ambassador, from a developer's perspective, is a game-changer. It is a fast and reliable software. When we were hunting for the perfect gateway, Ambassador stood out as our top pick without hesitation.

What sets Ambassador apart is its active development. The software keeps getting better and better. We love the fact that new features keep rolling in, expanding our toolkit and making our work smoother. Even better, the team is on top of bug fixes, which is a massive plus for us developers.

In a nutshell, Ambassador is a developer's dream. It's fast, reliable, and constantly evolving, making it a clear winner in the API gateway game. It's our go-to solution, and we highly recommend it to fellow developers looking for a robust and dynamic tool. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

One thing I'd mention about Ambassador Labs is that, at times, we've encountered a few unresolved issues. While the software is fantastic overall, there have been instances where we've faced challenges that didn't get resolved as quickly as we would have liked or have not been resolved yet. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Ambassador Labs effectively solves the challenges of API management and traffic routing, benefiting our organization by ensuring efficient and reliable communication between services. Review collected by and hosted on G2.com.

Harshit B.
HB
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

We are using Edge stack from Ambassador Labs for management and deployment of microservices on kubernetes, It allowed us to deliver high availability to our users, It's easy to use and offers decentralized use which makes it easy for development team to manage ingress configration.We have been using Edge stack from past 4 months now and we have integrated it with DataDog for monitoring real-time logs. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

Though they are doing wonder's for managment of kubernetes still they can add support for ML and AI to enhance automated decision making and add predictive analysis also for a new user implementation can sometimes be time consuming. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Ambassador Labs is offering ingress control to manage kubernetes and allows incoming traffic for microservices and API's and it offers robust API managment to help organize and optimize API effectivly, it's simplifying the complex managment of micoservices and ensures a secure and reliable experience for our application. Review collected by and hosted on G2.com.

Steven D.
SD
Head of Infra Engineering and Platform Enterprise Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Lightweight with very little overhead and easy to use Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

Needs more monitoring out of the box, needs more plugin support, lack of sni hosting Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

Distribution of traffic within our infrastructure , distribution of traffic based on regex routing Review collected by and hosted on G2.com.

Nitin T.
NT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

We have been a user of ambassador labs from past 7 months and we utilise it for setting up and management of our kubernetes cluster and deployments. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

Overall it provides value to our application but for some small startups the cost can be a bit high also Integration with software like kubernetes can be sometimes time consuming. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

It's helping our team for management of kubernetes cluster and deployments on test and stage environment. It's has reduced the overall time for deployments and helped us to increase availability of application with high security. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Love the way the configuration changes are automatically read from the cluster

Love the new WAF module

Like the rate limit module Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

There have been many regressions with the latest versions

Would love to see the source code public so we can check it and contribute Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

API Gateway, rate limit, WAF. Also custom authentication flows and JWT validation at the GW level. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ambassador?

Ambassador Labs is a developers friendly lab. It is very well integrated with all the common development tools. Its centralised platform helps developers managing edge applications. Review collected by and hosted on G2.com.

What do you dislike about Ambassador?

I like fancy dashboards in my choice of softwares which is not available here. But that doesn't stop me liking this software. Review collected by and hosted on G2.com.

What problems is Ambassador solving and how is that benefiting you?

This software helps me in may ways in software development process. It handles deployment process very well. It save my time and efforts quite well. Review collected by and hosted on G2.com.