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Amazon Polly Reviews & Product Details

Priyanuj D.
PD
Associate Video Editor
E-Learning
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Amazon Polly?

The ease of using the tool to generate AI Voice from text is splendid.

The support for SSML is also an added advantage.

The pricing is very nominal and you get a free tier subscription for a year (though with character limitations) but that's a boon to do R&D before implementing it in production.

AWS integration is very common and can be integrated easily with your product.

I've used this service a lot in the past. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I don't have anything that I dislike about Amazon Polly. If I have to mention, then maybe it would be the complicated per character pricing structure and fees for integrating with other AWS services. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

I have used Amazon Polly to create Voiceovers for a lot of training videos for my company. This tool is fast and reliable. The voice coming from Polly is very natural sounding and sweet. Review collected by and hosted on G2.com.

Amazon Polly Overview

What is Amazon Polly?

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products.

Amazon Polly Details
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Product Description

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products.


Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,610 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Total Revenue (USD mm)
$177,866
Description

By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.


John M.
JM
Overview Provided by:
Digital Marketing Specialist at Amazon Web Services

Recent Amazon Polly Reviews

Avineet  A.
AA
Avineet A.Enterprise (> 1000 emp.)
4.5 out of 5
"Great and accurate Text to speech AI service from Amazon stable"
I like that the product integrates very well with the AWS suite of services and has a greate customer support team to help on ease of use. Customiz...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Transform Your Text into Lifelike Speech with Amazon Polly"
Amazon Polly provides a variety of voices that are designed to sound as natural as possible. It was very easy to integrate and the customer support...
Atishay J.
AJ
Atishay J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazon Polly - A Free text to speech software"
Amazon Polly is easy to use and provide best results. Best part is Amazon provide 5 million character per month for 1 year totally free of cost. ...
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67 out of 68 Total Reviews for Amazon Polly

4.4 out of 5
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67 out of 68 Total Reviews for Amazon Polly
4.4 out of 5
67 out of 68 Total Reviews for Amazon Polly
4.4 out of 5

Amazon Polly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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<1 day
>12 months
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48+ months
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Cesar Daniel Z.
CZ
Senior Angular Developer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
What do you like best about Amazon Polly?

The way to handle Polly is pretty simple even when it uses an old XML format, it works pretty well and you can hear the voice even on phones or others pretty clearly. Sometimes it's not cheap but for projects that might not need to change the wording you can generate MP3 files, play them, and then just use Polly for specific dynamic sections, but remember that the voice still sounds really robotic, so maybe some of your clients are not going to like it.

Another thing that I like about Polly is that reacts really fast, the conversion from text occurs in less than a second even with big phrases, so your clients don't have to wait too long and it's already integrated into a lot of services like Twilio.

And in the end, it's covered by AWS. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I think the pricing it's something that I don't like too much, but with some "hacks" you can save some money.

Also, the way to handle it with XML looks pretty old, but it makes sense at the end as we have to "integrate it" with small sections of the phrases. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Where I work, we created a Bot that is dynamic for IVR, so the user can interact with him and the bot can help with some requests (like service requests, statuses, and others) and try to reduce the human interaction, we started using some MP3 files and some TTS systems like the Twilio default voice, but it sounds pretty bad sometimes, the switch between voices, and reading dynamic things like addresses and numbers was horrible, we switched to Amazon Polly and it solved almost everything in the best way possible. Review collected by and hosted on G2.com.

HS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
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What do you like best about Amazon Polly?

Human Like Voices: I appreciate that Amazon Polly leverages deep learning to generate speech that is remarkably natural. This makes applications feel more user-friendly and engaging.

Diverse Voice Selection: Polly provides a variety of voices in numerous languages, which gives me flexibility and options when designing projects for different audiences.

Integration Ease: Being familiar with AWS, I find integrating Polly into various applications straightforward and convenient.

Scalability: The service is highly scalable, which is crucial as my projects or business needs grow. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

Cost Structure: For extensive use, especially for larger projects or businesses, the costs can accumulate, making it a substantial expenditure.

Nuanced Inflections: Even though the voices are lifelike, there are still instances where certain inflections or tones might not sound entirely natural or capture the intended emotion.

Limited Customization: While Polly offers a range of voices and languages, deeper customization of voice characteristics or creating entirely unique voices isn't as straightforward. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Amazon Polly has been instrumental in the success of my project, which revolves around sending a substantial volume of voice notifications concerning health and insurance benefits. Here's how Polly is solving problems and benefiting my project:

Scalability: Given the sheer number of notifications I need to send, a manual or less sophisticated solution would be unsustainable. Polly's scalable infrastructure ensures that every user gets timely voice notifications without any hiccups.

Consistency in Communication: Polly provides a consistent voice output, ensuring every recipient receives information that is clear, standardized, and devoid of human errors that might arise in manual recordings.

Multilingual Support: Health and insurance benefits cater to a diverse audience. Polly's variety of voices and language options ensure that I can communicate effectively with individuals in their preferred language, enhancing user experience and comprehension.

Due to its nuances, we are also planning to use our own recorded voice talents. Review collected by and hosted on G2.com.

Arif G.
AG
Enterprise(> 1000 emp.)
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What do you like best about Amazon Polly?

I really like how Amazon Polly makes computers talk like humans. It sounds so natural, and you can choose different voices. It's great for making voiceovers for videos or making your apps talk. Super easy to use! Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I don't like that Amazon Polly has usage fees, which means you have to pay for the number of characters it reads aloud. It can get expensive if you use it a lot. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Amazon Polly is a real problem solver! It's like magic for your computer voice. You know how sometimes computers sound all robotic and boring? Well, Amazon Polly fixes that.

With Polly, computers can talk in a more natural, human-like way. It's great for things like reading audiobooks, making your GPS sound less annoying, or even giving a friendly voice to your chatbots.

This helps me a lot because it makes interactions with technology more pleasant and easy to understand. No more struggling to figure out what a robotic voice is saying! Polly makes everything sound better and more human, and that's a big benefit. Review collected by and hosted on G2.com.

Stuti S.
SS
Project Associate
Enterprise(> 1000 emp.)
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What do you like best about Amazon Polly?

It is the best tool available right now with natural voices. We can customise almost everything that is the best part. Easy to use and implement. Text can br converted into speech that is very easy to understand for everyone. Customer Support is very responsive. It is so convenient to use that i almost use it everyday. Can be integrated with other amazon services or aws. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

There is nothing wrong or dislikes about Amazon Polly except its pricing. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

As a researcher i need to do awareness programs also in remote areas so this tool helped me alot to convert text into speech for better and easy language that people will be able to understand. Sometimes in presentation i used these voices to help make it more creative and interesting. Review collected by and hosted on G2.com.

GB
Administrative Assistant
Restaurants
Small-Business(50 or fewer emp.)
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What do you like best about Amazon Polly?

Amazon Polly with AWS services is a learning curve when it comes to SSML codes the customizable features it make it valuable. The wide range of voices and their natural sound quality also contribute to making it a top notch choice. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

The main downside of Amazon Polly lies in the options for customizing voices. The speech sounds natural there arent choices for modifying pronunciation or tone. Cost become a concern for projects that require a volume of voice notifications. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

With its text to speech capabilities Amazon Polly monitors our business. The lifelike voices provided by this service captivate our audience leading to increased user engagement and an enhanced customer experience overall. Our business has greatly benefited from conversion rates. Review collected by and hosted on G2.com.

KB
senior design engineer
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Amazon Polly?

Amazon polly provides the best smooth transfer of text to human speech features.the usage of this servise is advanced and more helpful including time saving.the reply from the customer are quick and response to queries.The integration part with human voice enabled is accurate. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

The cost is little expensive to integrate with all consumer electronics.The implementation is little difficult.the frequency of often use results in little bit lag.Also some minor issues to be cleared for better output. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Due to upgraded features Text to speech is developing with all languages and custom ouptuts.The scalabiltiy of users are getting positive and time saving , in regards to with amazon polly.

This intelligence gets advanced and more pro in further use of every industires and companies. Review collected by and hosted on G2.com.

Rajesh P.
RP
Team Lead Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Amazon Polly?

Initially, I was worried about Indian sound effects for text-to-speech, but Polly cleared such worries;

1. Amazing 100% human touch voices.

2. Nobody can catch a bot sound.

3. Less time for productivity sure.

4. Very convenient to use the tool

5. Short time for rendering process. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

A few things need to be improved in Aamzon Polly, which is difficult to find the exact sound for native speech. We cannot recognize the female voices during productivity time.

Some of the tools are stuck in the rendering process time. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Text-to-speech is amazing tool work, that I never expected, which was done within minutes of time spent with Amazon Polly. Very ease to do work with Polly while voice production. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about Amazon Polly?

Amazon Polly functions well as a text to speech tool. I like the customizable options it provides too. Not only can it deliver on simple text to speech, but you can modify the voice, adjust the tone, make the character use subtle pauses while reading, and other features that make the text to speech sound more human like instead of robotic. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

There is a learning curve when you use the SSML codes. Although It will take you some time to learn about all the customizable SSML features Polly has, eventually you will get to the point where you will be able to understand all the features it offers. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Amazon Polly is a useful tool for developing learning modules or general sound files for me. It saves a ton of time using this tool rather than having a human record (and re-record) audio which can take up a lot of time. Also, if you have to modify an audio recording, you can simply do it on Amazon Polly instead of reaching back out to your (human) counterpart and waiting on them to re-record. Review collected by and hosted on G2.com.

Atishay J.
AJ
SDE1
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about Amazon Polly?

Amazon Polly is easy to use and provide best results.

Best part is Amazon provide 5 million character per month for 1 year totally free of cost.

Content creator can use it for day to day work.

Amazon Polly uses deep learning tech for providing excellent results.

You can simply integrate and implement it with other software. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

As of now I didn't find any downside of Amazon Polly.

Amazon also have other useful software in marketplace. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

For person like me, who like to write content but only written content didn't influence people in this fast pacing world.

Amazon Polly is helping lost of people to give voice to their content. Review collected by and hosted on G2.com.

Vibhav G.
VG
Associate Presales Consultant
Small-Business(50 or fewer emp.)
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What do you like best about Amazon Polly?

As a content maker for learning purpose for youtube, this software helped me in changing text to speech version so that I don't have to reveal my real voice. And many times it makes easy the things to remember what we listen than what we write. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

Everything is great with this software but at some points it does not works as great as it should do like it don't speak some words clearly. Review collected by and hosted on G2.com.

What problems is Amazon Polly solving and how is that benefiting you?

Change Text to speech is the main feature of Amazon Polly. and As a youtube content creator it is very usefull for me for hinding my voice . Review collected by and hosted on G2.com.