Alkami Reviews & Product Details

The ability to address issues from different channels was extremely helpful. Review collected by and hosted on G2.com.

The platform is still emerging in the business space. It is exciting to see the progress toward a top-notch commercial platform. Review collected by and hosted on G2.com.

The platform was designed to be simple and user-friendly, and it achieved that goal. We have a wide range of users that access the platform for various reasons and rarely need to provide additional training on functionality. Review collected by and hosted on G2.com.

The platform itself is great! The support for the platform could be improved. It can be hard to gauge when an issue will be resolved and that makes following up with our account holders difficult.

The data offering needs a lot of improvement. Review collected by and hosted on G2.com.

The Admin side is relatively simple and intuitive to use for setting most things up. I love the new Navigation Builder! The customer side is simple and easy to follow. Product Guides are great for basic setup or questions. Review collected by and hosted on G2.com.

Some of the Admin settings get quite complex. Staging is slower than slow. The customer side does not allow for much personalization by the user. Sometimes it's difficult to get good answers on issues we have. Release Notes format is super difficult to work with efficiently. Review collected by and hosted on G2.com.

Technology, look and feel, capability of platform, integration with partners, SDK capabililties Review collected by and hosted on G2.com.

Length of time to get project started, lack of communication between the upper level of management and partners and the account level. Lack of communication to dev team sometimes is a challenge. Time to development is long Review collected by and hosted on G2.com.

They listen to feedback. They are looking for continuous improvement and have evolved significantly in functionality and user experience since we joined Alkami. Review collected by and hosted on G2.com.

Continued improvement in the backlog of requested features or add-ons by individual organizations. The lead time for custom improvements can be lengthy. Review collected by and hosted on G2.com.

Working with attentive Alkamists who listen and follow through and follow up. Caitlin O'Connor and Shannon Hall have been great to work with. Review collected by and hosted on G2.com.

Rollout did not go well and PMO seemed overly confident all issues would be resolved. Hopefully, that team has stabilized and works closer with Development and Product teams. Review collected by and hosted on G2.com.

We are excited to be using Alkami as we are doing a core conversion together with this new online and mobile banking solution. Excited to a better user interface and cryptocurrency integration. Review collected by and hosted on G2.com.

We haven't used it yet but there haven't been any mentions of a money management and budget spending tool. I would like to see that integration together with savvymoney. Review collected by and hosted on G2.com.

Alkami allows us to provide innovative solutions through tech partnerships. We can offer solutions that even the biggest of big banks have yet to implement for their customers. Review collected by and hosted on G2.com.

The biggest challenge with Alkami is also one of the biggest strengths. Release QA and release cadence offer a challenge if trying to support the solution with the same logic as any other digital banking product. Review collected by and hosted on G2.com.

Alkami is constantly coming out with new features and products. The support we receive is top notch. Review collected by and hosted on G2.com.

I would like more training on maintaining the system. Hands on training Review collected by and hosted on G2.com.

I like how alkami powers integrations with third party providers it lets us stay on the leading edge with vendors and not worry about being locked out of newer tech. Review collected by and hosted on G2.com.

Alkami infrastructure and realiability is the worst part of the platform, we are down more than a acceptable amount and needs to be improved to keep business flowing. Review collected by and hosted on G2.com.