Alhena AI Discussions

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout. When users leave Alhena AI reviews, G2 also collects common questions about the day-to-day use of Alhena AI. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.