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Top 10 Alhena AI Alternatives & Competitors

(34)4.9 out of 5

Research alternative solutions to Alhena AI on G2, with real user reviews on competing tools. Chatbots Software is a widely used technology, and many people are seeking easy to use, quick software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Alhena AI include features and integration. The best overall Alhena AI alternative is Intercom. Other similar apps like Alhena AI are Tidio, Kore.AI, Simplified, and ChatGPT. Alhena AI alternatives can be found in Chatbots Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to Alhena AI

Intercom
Tidio
Kore.AI
Simplified
ChatGPT
Gladly
Drift
Zendesk Support Suite

Top 10 Alternatives to Alhena AI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Alhena AI stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Retail, and find the best product for your business.

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Alhena AI:

Reviewers say compared to Alhena AI, Intercom is:

Slower to reach roi

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Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Alhena AI:

Reviewers say compared to Alhena AI, Tidio is:

Slower to reach roi

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Sponsored

Squirro

(8)4.6 out of 5

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Recognized by Gartner as a visionary company.

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Reviewers say compared to Alhena AI, Squirro is:

Better at meeting requirements

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Kore.AI

By Kore.ai

(379)4.7 out of 5

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.

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Simplified

By Simplified

(4,947)4.6 out of 5

Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan. Design Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free. Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again! Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components. It's as simple as drag, drop, done. AI Copywriting Simplified's AI copywriting works so fast, it feels like magic. Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void). Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter. Collaborate Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page. Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders. Social Media Publishing With in-app publishing & scheduling, you can start and finish all your marketing in the same app.

Categories in common with Alhena AI:

Reviewers say compared to Alhena AI, Simplified is:

Slower to reach roi

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ChatGPT

By OpenAI

(688)4.7 out of 5

We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

Categories in common with Alhena AI:

AI Chatbots

Reviewers say compared to Alhena AI, ChatGPT is:

Slower to reach roi

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Gladly

By Gladly

(984)4.7 out of 5

Gladly is a customer service software.

Categories in common with Alhena AI:

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Reviewers say compared to Alhena AI, Gladly is:

Slower to reach roi

Better at meeting requirements

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Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Alhena AI:

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Reviewers say compared to Alhena AI, Drift is:

Slower to reach roi

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Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Alhena AI:

Reviewers say compared to Alhena AI, Zendesk Support Suite is:

Slower to reach roi

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Podium

By Podium

(1,845)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with Alhena AI:

Get a quote

Reviewers say compared to Alhena AI, Podium is:

Slower to reach roi

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#10

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with Alhena AI: