--- title: Alertus Unified Mass Notification System Reviews meta_title: 'Alertus Unified Mass Notification System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Alertus Unified Mass Notification System works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 11 scale: '5' date_modified: '2026-07-13' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Alertus Unified Mass Notification System Reviews **Vendor:** Alertus Technologies **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 11 ## About Alertus Unified Mass Notification System When Minutes Matter, We Notify in Seconds Alertus' 20 years of industry experience and best practices have provided thousands of customers with the most comprehensive mass notification solutions on the market. We recognize each environment is as unique as our customers, so we pride ourselves on covering a wide range of capabilities to accommodate an organization's specific needs. We offer an extensive breadth of emergency notification solutions — both hardware and software — for emergency and routine communication. We have the tools to ensure maximum notification coverage for events ranging from active shooter, fire, and severe weather, to health protocols and internal communication. Alertus can effectively meet most major critical communication needs, including immediate system activation, unparalleled integration capabilities, and customizable features to keep people informed and organizations running. Alertus offers in-house solutions and integrations in the following areas: - Enterprise Network-based Notification: desktop alerting, VoIP phone integration, digital signage override, and more. - Facility-based Notification: The Alert Beacon, a patented audible-visual alerting device for retrofitting existing buildings, IP text-to-speech interface for PA and IP speaker integration, panic buttons and initiating devices, fire alarm control panel integrations, and more. - Outdoor, Wide-Area Notification: High power speaker arrays with remote monitoring and activation, mobile high power speaker array trailers for flexible and rapid deployment, and multiple outdoor speaker and horn options to meet any need. - Personal Notification: Mobile apps, desktop alerting, cell broadcasting, and third-party text and email integrations ## Alertus Unified Mass Notification System Pros & Cons **What users like:** - Users admire the **affordability** of Alertus Unified Mass Notification System, making it accessible without compromising quality. (1 reviews) - Users commend the **excellent customer support** of Alertus, enhancing their overall experience and satisfaction with the system. (1 reviews) - Users praise the **ease of use** of the Alertus Unified Mass Notification System, enhancing their notification management experience. (1 reviews) - Users value the **numerous notification options** offered by Alertus for effective in-building communication systems. (1 reviews) ## Alertus Unified Mass Notification System Reviews ### 1. Necessary mass communication tool for your organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Alertus Unified Mass Notification System?** Alertus provides a quick and effective way to communicate emergencies to our employees via screen takeover alerts and tickers, ensuring critical messages aren't missed. It integrates easily with existing systems, such as Everbridge, and was easy to implement across our global organization. Their superb customer support and client managers add to the over reliability and user-friendly experience. **What do you dislike about Alertus Unified Mass Notification System?** No issues or dislikes for Alertus. It has consistently met our expectations and delivered reliable performance across the board. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Alertus allows us to quickly notify all of our employees across the globe of emergencies via screen takeovers of their devices. ### 2. Alertus has great customer support and the support folks are top of the line! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Alertus Unified Mass Notification System?** Everytime I have had to contact Alertus with any issue, implentation or just general questions I have been treated with such respect and courtesy. The support folks are extremely helpful and knowledgeable. They respond in a timely manner and always solve my problems very quickly. Nick is a joy to work with and I look forward to working with Alertus in the future. **What do you dislike about Alertus Unified Mass Notification System?** I havent found anything I dislike at this time. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Alertus integrated with our Genetec Duress Button system and is crucial to our emergency reponse system. ### 3. Alertus **Rating:** 5.0/5.0 stars **Reviewed by:** William D. | Director of Emergency & Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Alertus Unified Mass Notification System?** Combination of the devices, customer service, ease of use, and affordability. **What do you dislike about Alertus Unified Mass Notification System?** There isn't anything that I dislike about Alertus. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Ensuring our campus community of Students, Faculty, Staff, and visitors are able to receive emergency information in a timely manner from a variety of different devices. ### 4. Best option for in building notification. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Alertus Unified Mass Notification System?** The options that are available with Alertus are numerous. If you are trying to create an in-building notification system, this is the route to go. **What do you dislike about Alertus Unified Mass Notification System?** Alertus recently went to a 3rd party for their mobile app. The app is subpar and we have discontinued using any mobile apps with Alertus. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** On campus, not everyone is a member of our community. When we rely on phone calls and text messages to notify people of an emergency, there is a subsection that is missed. Alertus products allow us to notify everyone on campus rather than just a subset. ### 5. Outstanding product - Top selection after comprehensive industry review **Rating:** 5.0/5.0 stars **Reviewed by:** IT S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Alertus Unified Mass Notification System?** Alertus has easy to implement capabilities to manage and control virtually every possible modality of communications in an emergency. It is simple and intuitive to use. Our experience with their support services is A+. When we contact them we have prompt resolutions and connect with experts from the onset. Yet we've had few needs for support as the software and equipment has had no significant issues. The key benefits in my view: - Hundreds of integrations - Modern software design and UI - Reliability, we've had no failures or issues in the years operated here - Excellent public address and fire/FACP integrations - Great integration with Cisco for IP phones / digital PA - Intuitive alert automation and logic for scenarios/presets - Tied in with multiple emergency weather and alert sources - Expert support team staff **What do you dislike about Alertus Unified Mass Notification System?** This is absolutely the leading product on the market for mass notification. We have used it for emergencies, it works. They have been around 20 years since 9-11 and Alertus sets the standard. Their competitors seem to try to imitate their capabilities but do not have the quality and reliability of their software and systems. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Issuing alert notifications to our campus. Alertus is the key capability we use in emergency. It is simple and reliable to get alerts out quickly to all buildings and all modes of communication including computer screens, digital signage, PA, IP phones, outdoor warning systems, and mobile app. ### 6. Good Product but Needs a LOT of Refinement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Alertus Unified Mass Notification System?** It does a good job for desktop alerts, and automating weather alerts was relatively painless. If you have a simple setup with without or with very few integrations and very little granularity then this is a good solution. Implementation support is good, but gets held back by bugs and other issues with integrations and the software itself. **What do you dislike about Alertus Unified Mass Notification System?** We were very impressed and excited by the demos and had high hopes. Unfortunately, those hopes were dashed by bugs, issues and overall lack of functionality with their integrations and software. The interface is not overly intuitive, and it's difficult having confidence in your alert setup as you need to create 3-4 different pieces (desktop profile, alert service, alert profile and preset alert) and make sure they are all connected to make the alert work which requires you to jump between half a dozen pages or tabs to keep track of where you are. The fire and overhead paging integrations are extremely outdated, we have pretty much given up on those pieces. Cisco integration is hit or miss. There is no good way to dynamically edit targets when sending an alert for some integrations without actually going back into the settings and adjusting or creating a whole new alert profile; which is not great for an emergency situation. Their back end and interface need a large overhaul as it seems dated, bloated and very inefficient. Through all our IT systems, Alertus takes almost the longest to boot and requires a lot of work to upgrade. Most systems now are far more agile and efficient. It would be nice to see Alertus get with current times and deliver a lighter-weight solution. We had a call with their Dev who was nothing but argumentative to our feedback. Even asking about the simple ability to even do IF, THEN, ELSE type conditionals was met with resistance. And because you can't do conditionals, you need to create a separate alert if you want anything different. For example: a weather alert for multiple locations would have essentially the same wording, so using conditionals, you'd expect to have a single alert for a tornado for 5 locations in 5 different counties, but you can't. You need to create a separate alert for each location and assign the county code. With other systems you are able to say IF (county 1, then alert group A); ELSE IF (county 2, then alert group B), etc. but with Alertus you have to create and maintain a whole new alert for each one, which means if you'd ever need to update the wording or adjust the alert, you have to go into 5 different alerts to do so. Their new text service, AlertAware is not great. For as simple as it is, the interface is buggy and clunky. For example, turning dark mode encloses the openings of characters like 'e' and the page seems to refresh randomly. Sending an alert doesn't flow well, not sure why they needed to paginate sending an alert that could easily fit on a single window. Overall, if you needs are simple, they are a good choice. If you want to go all in, expect to take months and need almost a full FTE to create and maintain everything. Otherwise, continue looking on. We are hoping to find a new solution when our contract is up. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Being able to quickly alert our employees of alerts or events. It is helping with the alerting but it's not overly quick or easy. ### 7. Quick Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Alertus Unified Mass Notification System?** I like that the alerts cover the entire screen and will appear even if the computer hasn't been logged into for a while. The color and brightness of the screen does a good job of notifying t the user. **What do you dislike about Alertus Unified Mass Notification System?** I dislike that the notification can't be minimized. It would also be useful if all the previous related alerts could be viewed in a sidebar so that you can see updates of the problem. **Recommendations to others considering Alertus Unified Mass Notification System:** It's a good software to use to alert members of your community of potential threats. Note that only those on campus using a connected device such as a laptop or computer will receive the alert though. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** It is used to notify the entire campus of any potential threats. It's a quick way to alert those on campus in a very noticeable way since it appears on all devices ### 8. Dependable Mass Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Alertus Unified Mass Notification System?** This software is excellent at distributing urgent information through various platforms. Response times are quick. The software also has the ability to get information from users with the desktop activator function. Would highly recommend this to institutions looking to mitigate risk over a large population of employees or student, etc. **What do you dislike about Alertus Unified Mass Notification System?** Initial setup requires some time commitment, however quite intuitive user interface. At times the software was redundantly prompting for verification of location, however that was mitigated with time. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** This software is helpful in mitigating safety risks. In this climate of needing to be prepared for active intruders, crime, unpredictable weather, it's a valuable asset. This has been a central feature of some risk management meetings and has helped improve our scores on accreditation with various bodies. It is also helpful in terms of decreasing employee concerns about safety. ### 9. Necessary for a large organization **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlynn D. | Financial Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Alertus Unified Mass Notification System?** Alertus is a game changer for large organizations. No need to worry about making sure employees read their email or page. Pop ups are instantaneous! **What do you dislike about Alertus Unified Mass Notification System?** Sometimes there are error messages that go out **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** Communication has improved tremendously ### 10. Works great. We use it for Rave Alerting **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Network Administrator/ IT Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Alertus Unified Mass Notification System?** We link this to our Rave Alerting System . Send notifications to all our domain machines. **What do you dislike about Alertus Unified Mass Notification System?** I dont have any issue with the software. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** This notifies all opur campus of events, Emergencies and evacuations ### 11. Great mass communication with various delivery options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2017 **What do you like best about Alertus Unified Mass Notification System?** The program can be used to deliver mass communication to thousands of people over various delivery methods. Once you hit SEND, the emergency message gets delivered via email, text message, phone call, desktop alert, television, etc. The preset messages are also great. There countless preset messages that you can modify for later use that will be ready for you if that particular emergency or situation ever happens. **What do you dislike about Alertus Unified Mass Notification System?** Some of the presets have strange wording that you cannot modify, so you have to be creative with the information you sandwich into the boxes between the preset sentences. If you don't pay attention, the message could come off as sounding weird. **Recommendations to others considering Alertus Unified Mass Notification System:** This program is definitely worth looking at. It's very solid and well supported. **What problems is Alertus Unified Mass Notification System solving and how is that benefiting you?** It helps us meet state and federal guidelines for emergency notification. The ability to send emergency messages to the public on various things (computer, phones, etc) lets us exceed the minimum standards. The additional benefit is that the program can be accessed from out in the field as long as you have an internet connection. - [View Alertus Unified Mass Notification System pricing details and edition comparison](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+14%3A34%3A59+-0500&secure%5Bsession_id%5D=e35aded0-44cf-4134-9b7b-c56ea72b6dc8&secure%5Btoken%5D=f2152c83332c54ce93f47dac4d496cd0beb4eaf12b40c1f8131a30eaf8321693&format=llm_user) ## Top Alertus Unified Mass Notification System Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (338 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (547 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)