We use AlertMedia everday for access into our office building. The system is very user friendly and the application is professional looking and well designed. Review collected by and hosted on G2.com.

We have no issues or dislikes at this time. Review collected by and hosted on G2.com.

Great user interface and dashboard. The customer support is also very comprehensive and responsive when needs arise. Review collected by and hosted on G2.com.

The app isn't as functional as the desktop interface Review collected by and hosted on G2.com.

The feature that has provided the most value is the ability to send emergency notifications across multiple communication channels—including text messages, email, voice calls, and mobile push notifications—from a single interface. Review collected by and hosted on G2.com.

The price. It's a bit expensive for what you get. Review collected by and hosted on G2.com.

My main experience with it is as the receiver of alerts from my workplace safety team. It has a nice Slack integration that conveniently communicates alerts that I may need to know about without interrupting me unnecessarily. Review collected by and hosted on G2.com.

So far, every surface I've used to interact with AlertMedia has been positive and well-designed. I currently have no specific complaints. Review collected by and hosted on G2.com.

AlertMedia is very intuitive and easy to use, with a straightforward interface that makes it simple to get started. We have trained several teams on how to use it without issue. Review collected by and hosted on G2.com.

Nothing comes to mind right now. The tool is pretty easy to use. Review collected by and hosted on G2.com.

AlertMedia is very useful for communicating with an audience on an individual or group basis using text, voice, or email, and I love its ability for bi-directional communication. It streamlines the communication process efficiently and effectively, and I appreciate the ease of use and great customer service. They assist with mass uploads, making it easier by taking away the burden of manual data entry and/or by training us on how to do it ourselves. The flexibility they provide is fantastic. The initial setup was so easy, as they helped us set up with a CSV file, did the work, and then showed us how to do it ourselves. Review collected by and hosted on G2.com.

I would like to see the ability to attach documents to text messages. But that is not a deal breaker. It would be nice to have. Review collected by and hosted on G2.com.

I use AlertMedia to communicate with team members, which allows me to communicate important information even if they are not present at work. The app is really easy to use and it keeps me connected to staff. I find it helpful that it's available on both my phone and computer, so I can stay connected even when I'm not near my computer. The initial setup was as easy as it gets, with no problems at all. Review collected by and hosted on G2.com.

nothing at this time Review collected by and hosted on G2.com.

I really appreciate the ease of use of AlertMedia. The prompt response I get when I call the support team is fantastic. I also like the ability to assign different roles with different permissions to people in our organization. The threat notifications are helpful, especially with the different levels like low, medium, and high based on specific settings per user. The initial setup was smooth, and the support team walked me through it, which made the process easy. Review collected by and hosted on G2.com.

Our internal controls caused delays in some messages being received due to internal fire walls. Review collected by and hosted on G2.com.

Ease of use and reporting are strong factors Review collected by and hosted on G2.com.

some more defined integration would be a plus Review collected by and hosted on G2.com.

AlertMedia is easy to use and offers a variety of features. The customer support at all levels has been amazing. I've had great support from simple questions to technical issues with implementation of new features. I like how easy it is to integrate AlertMedia into our emergency preparedness and threat assessment programs. I've been impressed with the response to customer comments related to platform improvements, enhancements, and service options. I believe we will use AlertMedia more frequently for other business purposes as we mature in our program. Review collected by and hosted on G2.com.

I believe the AlertMedia would be used more frequently by our employees if they could customize some of the alert settings. Review collected by and hosted on G2.com.