D.Jay S.
DS
D.Jay S.
EHS Specialist II
Enterprise (> 1000 emp.)
"Helpful Real-Time Alerts, but Dashboard and Alert Setup Is Challenging"
3/5
What do you like best about AlertMedia?

I appreciate the real time alerts about weather and events happening near the sites I manage So far it is and we are looking to expand use to our physical security team as well. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Setting up what alerts I get and dashboards is very difficult. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Instant, Accurate Alerts Give Us the Edge"
5/5
What do you like best about AlertMedia?

What I like most about AlertMedia is the access and ease of use, it's very user friendly and very, very helpful. The alerts are the most crucial part for me, followed by the reports for the information, and the maps are good too, it's an all around good product that gives you more of a picture. When it comes to being notified, I am pretty much instantly notified, which is crucial to the role, so the alert side is very handy. Wherever we are in the world, we get alerts and they're always accurate and current, and relevant to what we are doing in that particular time in that particular area, so I'm very happy with the product. It's given us much more confidence going into a situation, knowing more information like any plan. Having an app which is flexible and an alert system that gives you that sort of advanced heads up gives us the edge, and that flexibility is pretty key. It's made us more forward thinking rather than reactive, so we're not having to scramble around like before, it's more of a slicker service when it comes to notifications and the world picture of what's going on, and that helps disseminate the information down not just to our teams but also travel teams. We use AlertMedia with travel management and incident management, and refer to it for some of our information when compiling a security report. The initial setup was no problems for me personally, no issues, and our travel team had no issues at all, so very good. I think the product is pretty much there, it is what it says on the tin, it's a good product, and I'd recommend it 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

There's nothing I don't like about AlertMedia Review collected by and hosted on G2.com.

Timothy H.
TH
Timothy H.
Director Of Service Operations - AMS
Small-Business (50 or fewer emp.)
"Versatile and Easy, But Watch the Add-On Costs"
4/5
What do you like best about AlertMedia?

I use AlertMedia to support our Global Security Operations Center, and it's a great program. It's versatile and easy to use. It has many features, and mass communications distribution is easy. It also handles monitoring active threats and travel tracking. Overall it's a much better program than what we used before, and it's industry proven. The success manager who helped implement the program was extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

{"Cost. Every seminar with a new feature seems to be an add on cost. Too much nickel and diming."} Review collected by and hosted on G2.com.

Brad K.
BK
Brad K.
Business Continuity & Disaster Recovery Officer
Enterprise (> 1000 emp.)
"Rock-Solid, Easy-to-Use Emergency Notification App — Flawless Delivery"
5/5
What do you like best about AlertMedia?

An extremely easy to use and solid application. It has delivered on its core purpose of delivering emergency notifications flawlessly. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Threat intelligence can be weak in smaller cities and towns but I understand there are natural limitations on gathering this information. Review collected by and hosted on G2.com.

JK
Joseph K.
Information Architect
Mid-Market (51-1000 emp.)
"Easy Maintenance Alerts, but Custom Pre-Notifications Take Time to Learn"
3.5/5
What do you like best about AlertMedia?

Regular Maintenance alerts are easy to set up Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Creating custom pre-notification is not straight forward and there was a learning curve on setting it up. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Use, Quick to Train, and Gets the Job Done Fast"
4.5/5
What do you like best about AlertMedia?

I like the ease of use, it is a good system, not over complicated, that gets the job done quickly when you need it. I have also found that due to this it is easy to train other users saving time. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

I would like to be able to edit/change the dashboard in the analytics section as standard. But there isn't really anything that I 'dislike' per say Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Simple, User-Friendly App That Makes Daily Tasks Easy"
5/5
What do you like best about AlertMedia?

I love how simple the app is, especially its layout. The dashboard is very user-friendly, and it makes it easy for me to see all the local branches that have been cleared. I use this app every day for all clears, and it helps me stay on top of what’s been completed. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

I honestly don’t have anything negative that I’ve noticed while using the Alert Media app. So far, I haven’t run into any issues at all when using it. Overall, it’s a really easy-to-use app, and I think it’s great. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined Alerts with High-Quality Information"
4/5
What do you like best about AlertMedia?

I love how punctual AlertMedia is with sending alerts for incoming events, giving my team plenty of time to prepare and take appropriate action. It takes out all of the time spent finding out about events and gives my team factual information to make important judgment calls for the organization. The integration with our employee contact details in real time streamlines the alerting system, eliminating the need for manual updates. The initial setup was incredibly easy thanks to AlertMedia's customer support framework. I appreciate how the system provides high-quality information curated by the trusted team at AlertMedia, making it suitable for large and medium-scale companies. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Nothing so far. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Proactive Safety and Security Force Multiplier"
4.5/5
What do you like best about AlertMedia?

AlertMedia has continued to grow from day one of our partnership, utilzing client requests and input to drive the new key features that they develop. They have been fantastic partners who are focused on meeting our unique needs in the industry. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

With the understanding that AlertMedia serves organizations across a plethora of industries. not each feature of the tool will serve all clients with the same return, but this is to be expected. Review collected by and hosted on G2.com.

Dmariev1 V.
DV
Dmariev1 V.
Director of Risk Management
Mid-Market (51-1000 emp.)
"Amazing Threat Intelligence and Template-Based Emergency Communications"
5/5
What do you like best about AlertMedia?

Ability to send emergency communications leveraging templates. The threat intelligence feature is amazing. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Setting up the workflows takes more time than I had originally thought Review collected by and hosted on G2.com.