AlertMedia makes it easy to keep everyone informed without wasting time. I like that it's simple to use and helps us send important updates quickly, which makes communication much smoother. Review collected by and hosted on G2.com.

There isn't much I dislike, but I think the interface could be a little more intuitive in a few areas. Once you get used to it, it's easy to navigate. Review collected by and hosted on G2.com.

What I like best about AlertMedia is that, as the SME for the platform and someone with hands on experience across multiple mass communication systems, it is truly best in class. From an implementation standpoint, the platform was straightforward to deploy and integrate into our existing workflows, allowing us to move quickly from onboarding to full operational use with minimal friction.

AlertMedia is highly intuitive and exceptionally customizable, enabling us to tailor each alert type with pre built leadership distributions embedded directly into templates. The use of HTML for message construction, along with pre configured, drop in quick code snippets, significantly streamlines alert creation without sacrificing accuracy or precision; an essential capability given the high frequency with which the platform is used in day to day operations and during dynamic incidents.

Most importantly, the two way communication capability fundamentally sets AlertMedia apart, enabling real time engagement with coworkers rather than one directional messaging; something I have not seen executed this effectively in any prior system I’ve used. Additionally, AlertMedia’s customer support has been outstanding. The support team is highly responsive, regularly answering questions on the fly and consistently making time for follow up meetings when additional assistance is needed. This level of engagement helps ensure the platform is used correctly, efficiently, and to its full potential, which is critical during time sensitive safety events for our GSOC. Review collected by and hosted on G2.com.

What I dislike about AlertMedia is limited. There are a couple of areas where additional flexibility would further strengthen an already strong platform. One is the current lack of dark mode. During a recent AlertMedia meeting, it was shared that a dark mode is actively being developed, which our team and I are very much looking forward to, as extended use of the bright white interface can be fatiguing during long monitoring periods.

Another limitation is that once an alert is initiated, there is currently no ability to return to the map view and adjust the geofencing before sending. Many of the situations we manage for coworker safety are dynamic by nature; incident perimeters can shift, the direction or impact area can change, or we may be asked to include additional locations after an alert has already been drafted but not yet sent. The ability to refine or expand geofencing in progress would significantly enhance operational flexibility during developing events. Review collected by and hosted on G2.com.

The threat intelligence integration with the ability to communicate to impacted employees via multiple channels is invaluable to our organization. Review collected by and hosted on G2.com.

The Ai features are beginning to evolve and will likely take some time to incorporate. I'd like to see more AI options in reporting features to continue to analyze our usage, change in employee datasets and location threat aggregation. Review collected by and hosted on G2.com.

As a new customer, I’ve been very impressed with the customer service and support provided to me and my team throughout the onboarding process. Review collected by and hosted on G2.com.

I haven’t disliked anything. It’s been a pleasant experience. Review collected by and hosted on G2.com.

The main feature that led us to Alert Media was its desktop application integration, which notifies users directly on their laptops while they’re working. Alerts reach all users in a timely manner. Even non-technical users can easily navigate the portal to send messages. Review collected by and hosted on G2.com.

The cost is higher than some other alert platforms, but with this one you really get what you pay for. Overall, it feels like a better platform than some of the more budget-friendly options. Review collected by and hosted on G2.com.

This tool is indespensible if you want to communicate to your employees with almost guarenteed certainty at a moments notice. In an emergency, seconds count and this tool saves precious time when it is most important. Need to get your folks out of the building because of a fire or active shooter? This can help you accomplish that better than any email or texting system could do by itself. Combine that with the threat analysis offered by Alert Media and you have one tool that keeps your people safe. Review collected by and hosted on G2.com.

It does require a significant time investment to get it configured but it is worth the investment for what it does. Review collected by and hosted on G2.com.

The tool sends threat intelligence alerts to our entire organization worldwide, so we don’t have to. Our employees receive real-time alerts whenever there’s any kind of disruption in their immediate area, even when they’re traveling. Review collected by and hosted on G2.com.

Sometimes the analytics reporting is a little confusing. But the Customer Service and Tech people at AM are very responsive Review collected by and hosted on G2.com.

Very user-friendly interface for emergency communications In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. In my opinion, yes. It provides a reliable, independent emergency communication platform that remains operational even if our corporate IT systems are unavailable, which is a significant advantage during a crisis. Review collected by and hosted on G2.com.

I think it would be beneficial to expand the design options so that each organization can better tailor the product to its own corporate branding Review collected by and hosted on G2.com.

I like AlertMedia for its ease of use, which is super important for us since we have multiple people with varying skill sets who need to be trained on how to use it. It's great that people don't actually need to get into the app to receive information because they can get messages like emails and text messages. This is extremely valuable, especially when setting up new job sites and notifications. Additionally, setting up new templates and sending out repeated notifications has been really easy. Even though we're reevaluating things like threat zones, the Word Media side is working quite well. Overall, it's been very easy to use, and that's a big plus. Review collected by and hosted on G2.com.

We've had a few instances where AlertMedia has not worked for specific individuals, or specific individuals were not receiving notifications that were being sent. But most of that, we've found, has been user error. Review collected by and hosted on G2.com.

I use AlertMedia for Campus Notifications, Timely notifications, and emergency communications. The threat intelligence and weather monitoring features are really handy. I appreciate that AlertMedia frees up my time by notifying me of any potential threats, so I'm not constantly having to look for them. The in-house meteorologists provide weather updates that are usually more accurate than the news stations. I also love the ease of use, as it allows multiple members of my emergency response team to send and monitor notifications, which helps everyone do their jobs more efficiently during an emergency. Giving limited access to officers to send notifications at night without needing to find someone to do it saves precious time. Plus, the prompt auto notifications and the customer service are stellar. The transfer from RAVE to AlertMedia was seamless, and the new features that come out are usually very beneficial. Review collected by and hosted on G2.com.

Nothing, I love it all Review collected by and hosted on G2.com.