151 Alconost Reviews
Overall Review Sentiment for Alconost
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Alсonost worked very quickly. I liked that the manager always gave an update on the status of the project, shared problems and promptly answered questions. The platform in which translators work is very convenient. You can get access there and monitor the status of translations in real time, as well as communicate with translators directly. Review collected by and hosted on G2.com.
Perhaps due to the peculiarities of the platform in which the translators work, the resulting translation files contained duplicate lines. However, I would like to add here that such errors were eliminated very quickly. Review collected by and hosted on G2.com.
A dedicated localization manager whom I can speak to any time via a dedicated slack channel is one of the best advantages of Aloconost. They also have a great system set up to talk with and receive/give feedback to localization partners around the globe. Review collected by and hosted on G2.com.
I don't feel there is really anything to complain about Alconost. Their services have been outstanding and there has never been any hiccups on their end. Thank you! Review collected by and hosted on G2.com.
What I like best is that a direct exchange with the translators is possible via Crowdin and thus questions can be answered quickly and effectively.
I am also very satisfied with our contact at Alconost, Olga. She is a very attentive person with whom I enjoy working. Review collected by and hosted on G2.com.
Sometimes orders can get mixed up, it would be nice to have somehow a dashboard with all placed orders with a status for it (active, pending, done) Review collected by and hosted on G2.com.
One of the most convenient features is the ability to select the number of characters. Conveniently, it is possible to leave a comment for the translator. We also really like the form in which the translation is sent - from the table, you can immediately copy the necessary translation inside the service Review collected by and hosted on G2.com.
So far, we have not noticed any shortcomings in this service since we have been using it for only one month. Sometimes the translation of phrases is identical to the translation from Google Translate, so it is unclear how accurate and competent this translation is. But in general, we would recommend Alсonost as a translation service. Review collected by and hosted on G2.com.
They are open to fulfill e even unusual requests, they mastered Crowdin usage - perfect platform to manage your translations.
They really interested in getting feedback from users and improve over time - it isn't something of formality for them. Review collected by and hosted on G2.com.
Pricing always challenging - we have to batch requests for translation to have min amount of words to order. That's a limitation I think, but it is understandable. Review collected by and hosted on G2.com.
Easy translation process, customer-oriented approach and, most importantly, reliability in terms of deadlines and quality of work. The managers and translators are responsible, professional and trustworthy. Review collected by and hosted on G2.com.
I'm satisfied with everything. It is always tempting to save money and pay less for a service, but having worked with other agencies, I would rather pay the market price for a good, predictable result. Review collected by and hosted on G2.com.
Dedicated localization manager to help with any needs. Dedicated slack channel for easy communication. Customizable billing periods. Easy to communicate and receive feedback/questions from translators. Review collected by and hosted on G2.com.
Overall experience has been great and there are really no complaints. If I were to nitpick, the platform they have us use to communicate with the translators can be a bit tricky to get use to at first, but the localization manager makes sure to guide you step by step. Review collected by and hosted on G2.com.
The quick replies, the speed to get the work done, and the fair price. Review collected by and hosted on G2.com.
Occasionally some translator doesn't read the context provided, but isn't happen very often and isn't a big problem most of the time. Review collected by and hosted on G2.com.
