Alchemer Survey Reviews & Product Details - Page 3

Alchemer is quite easy to understand. The way the site is laid out is easy to understand and the way it allows you to add images and photos is simple to work out. It is also quite easy to understand the code to embed text and to fill in data from previous answers. Review collected by and hosted on G2.com.

It lacks the full ability to personalise and customise the appearance of surveys. Surveys all tend to look the same with little to no customisation available. Review collected by and hosted on G2.com.

It is easy to use and flexible. I've found it superior to similar tools. Review collected by and hosted on G2.com.

It can sometimes get a bit buggy which can be frustrating. Review collected by and hosted on G2.com.

I like Alchemer reporting far better than other survey platforms we have used. They also have a great support team and a thing called Alchemer University where they allow people to learn their programs via a video eduational library. It is super helpful. Review collected by and hosted on G2.com.

Nothing so far. They really offer a lot of reporting options. Review collected by and hosted on G2.com.

Alchemer is very easy to learn and use, very intuitive. Has a wide range of different question options and built-in approaches for conjoint, Max-Diff etc. Very good Help Centre has all kinds of step-by-step guides and Support is really fast on answering your questions (in case of more complicated use cases). Reporting is built in, but it's very easy and straightforward to export your raw data and do your own analysis outside the tool if needed. Review collected by and hosted on G2.com.

Reporting looks a bit outdated and could use some more advanced graph templates. Review collected by and hosted on G2.com.

Our data evaluation team recently made the switch to Almer after research and various conversations with other evaluation teams. Some of our favorite things about Almer are the customizable reports with live links, the variety of question, support is usually a phone call away, the translation features and low vision toggle, And many more. Review collected by and hosted on G2.com.

We have come across some barriers regarding back, translations in report and using youth friendly visuals to get the analysis we are after. But we have been able to find workarounds on our own or with the support team. Review collected by and hosted on G2.com.

The customer support makes Alchemer foolproof. If you can't find what you need in the tutorials, they are quick to respond and help. Review collected by and hosted on G2.com.

There is a limit of 1,000 email sends/month when using their email portal. You can get around that by sending from a different email server, though. Review collected by and hosted on G2.com.

I use the Alchemer platform for several of our clients of all sizes and in all industries. It is an easy tool to create a custom/branded survey. When I have a question or need assistance, Alchemer customer support is always extremely helpful! Review collected by and hosted on G2.com.

There is nothing to dislike about the Alchemer platform! Review collected by and hosted on G2.com.

The application is user-friendly and easy to use. Alchemer Support always answers the phone right away and I always get to talk to a human with no wait time, which is a rarity these days. Review collected by and hosted on G2.com.

There are a few features that are not available, but Alchemer Support does a great job of submitting my concerns for potential new features. One of the features I had expressed interest in has been approved and is now available to everyone. Review collected by and hosted on G2.com.

Simplicity and unlimited surveys, it allows to complete any project. Review collected by and hosted on G2.com.

It doesn't have an app to track data collection, that would be the only con. Review collected by and hosted on G2.com.

I enjoy the simplicity of Alchemer when it comes to survey design. They make it very simple to insert questions, logic, and actions as well as track progress via exports. Review collected by and hosted on G2.com.

I wish there were options for more nuanced logic. Review collected by and hosted on G2.com.