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897 Alchemer Survey Reviews
Overall Review Sentiment for Alchemer Survey
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Alchemer is very flexible with tons of features and still very easy to use. Many built-in themes for styling your surveys as well as the ability to customize the look and feel. Question logic is super easy to set up. The reporting tools are great. Their support team is very helpful and responsive. Review collected by and hosted on G2.com.
So far I have only been happy with Alchemer. Review collected by and hosted on G2.com.
Overall, the platform is easy to use and intuitive. That said, when I have needed technical support, the agents have been very helpful and responsive. Review collected by and hosted on G2.com.
The reporting feature is attractive but very simple and somewhat limited. I would like more flexibility to build better reports within the platform that I would be proud to share with clients. Review collected by and hosted on G2.com.
Alchemer in simple to use. Have many features inside and the hel desk is very efficent. Review collected by and hosted on G2.com.
nothing we use alchemer from two years with no issue to highlight. Review collected by and hosted on G2.com.
Simple tool with good efficiency and user friendly with simple interface to usage.flexible survey software platform, with good collection of data from the customers.
Without much knowledge on coding or programming we can build surveys easily with the in-built functionalities and more over we can try all the features which included in the question type more useful factor or the option is effective dashboard which is given by SurveyGizmo.
The data and records which is collected at back end can be easily fetch able without any challenges like other tools. buffering speed on surveys created are very good no need to wait much time compare to other tools. Review collected by and hosted on G2.com.
The one dislike is customer support should still much effective and needy timely replies. and need to add much more advanced features. Review collected by and hosted on G2.com.
Everything is super straight forward and whenever you have questions you can call support and they will give guidance regarding ANYTHING! Review collected by and hosted on G2.com.
Some features require upgrading plan, but that's saas for you. Review collected by and hosted on G2.com.
I love the interface and ease of developing a variety of survey questions easily and effectively. This tool allows us to survey internal and external customers on the fly. Also love that I can share a results link for other departments to view real-time results without having to share my log-in info. Review collected by and hosted on G2.com.
Not really anything.... I like everything about the platform. Might not work as well for super complex or large surveys, but I don’t think that’s the purpose of the platform anyway. Review collected by and hosted on G2.com.
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I am a satisfied customer of SurveyGimo, with the help of this tool I am capable of bringing the modifications in my product launching plan. It has brought me closer towards my customers and enabled me to collect the authentic information about the launched data. It provides me amazing reporting about the data, which eventually help me to devise more plans. It has shared my workload now I feel more confident to discuss the analytics with my team members and together we are working for the benefit of the organization. Review collected by and hosted on G2.com.
It is not at all user friendly application, it does not handle well the spread sheets and do not help in the up gradation of the previous templates. Moreover its team should reduce its cost and come up with new user friendly plans. Review collected by and hosted on G2.com.
I use both Surveymonkey and Alchemer (formerly called SurveyGizmo). Alchemer has a more reasonable price point, and is easy to use. I find their interface to be cleaner and survey creation to be simple. I do think the analytical tools of SurveyMonkey are better, but Alchemer has better logic when it comes to building more complex surveys. For instance, if you want to ask questions if and only if a prior question is answered a certain way, Alchemer is better. Review collected by and hosted on G2.com.
The analytic tools could be better. I also feel that the export functions aren't great- they could be organized and named in a more clear way, but that may simply be that I'm not as used to them as I am to Surveymonkey. Review collected by and hosted on G2.com.
To take a survey within your hand with the seamless quality of technology used in this software and this technology also occupies less ever space, by this system doesn't hang while taking a survey. The User Interface of this software is good. Review collected by and hosted on G2.com.
Pricing for using new features to use is expensive. The trial period is available for less time. Review collected by and hosted on G2.com.