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897 Alchemer Survey Reviews
Overall Review Sentiment for Alchemer Survey
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The survey interface is really easy to use. It has the most advanced range of questions of the options I've tried including conjoint and max diff. The support I received was exemplary. Rebeka not only answered my question first time but she mulled it over and came back to me with an even better solution. Review collected by and hosted on G2.com.
You sometimes have to wait a little time to get a response from the support team but it's worth the wait Review collected by and hosted on G2.com.
The graphics, and the number of records in each survey in the list of surveys Review collected by and hosted on G2.com.
Limitations with the use of cross tabbulation, complicated data dictionary, no flexibility with the reports, no clear definition of the variables. Review collected by and hosted on G2.com.
Their reps are always there to help and walk you through any steps to make your survey and experience the best. Review collected by and hosted on G2.com.
I don't have any negative comments about alchemer. Review collected by and hosted on G2.com.
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It is an outstanding tool for data collection, it allows you to make surveys of good quality and 100% secure where the information entered is encrypted. It is very fast to learn how to use the program and it is always in constant update so you can make the classic formal surveys to fly your creativity with more interactive and visually attractive surveys to encourage participation in them. Review collected by and hosted on G2.com.
It is quite limited with the issue of foreign languages, the translations are horrendous, which should improve a lot because the price has also been increasing and is not commensurate with what they offer. It also tends to take a little longer to introduce new questions, which does not happen to me with other survey programs. Review collected by and hosted on G2.com.
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We are incredibly pleased with the SurveyGizmo interface. Regardless of the person's age, they can schedule the procedure. Furthermore, it is cheaper, meaning I can do multiple surveys at the same time. As part of my job, I am required to survey customers to determine their satisfaction, complaints, and ways to improve our products/services. Review collected by and hosted on G2.com.
There is a tendency for customization to go overboard. A question's logic becomes somewhat confusing. Review collected by and hosted on G2.com.
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I love Alchemers support for logic in survey questionnaires, as it enable me enforce compliance. Alchemer provides me with a global library of templates and questions, thus allowing me simply modify questions from other peoples surveys , and existing templates as against completely creating my own questions and designing my own templates from scratch. Review collected by and hosted on G2.com.
I am very well satisfied with most part of Alchemer, except for its below average integration with third party applications. It has to do better in this regard by integrating with more third party software. Review collected by and hosted on G2.com.
Survey builder and skip logic and term points can be programmed on the same screen. Review collected by and hosted on G2.com.
Preview mode is not the best when programming and cannot send survey links through SMS. Review collected by and hosted on G2.com.
The employees are the best! Always professional, knowledgeable, friendly snd fast! Review collected by and hosted on G2.com.
Sometimes it's a bit of a wait to get a live person, depends on how many people are calling in. Review collected by and hosted on G2.com.
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One of the main advantages of SurveyGizmo is its flexibility and support. When it comes to online surveys, my clients often present new and exciting concepts and ideas, and this requires the use of new and interesting survey tools. Rather than simply providing standard features, SurveyGizmo provides advanced software that allows users to make their customizations. I can seek information, communicate with other employees, or ask for help internally. Review collected by and hosted on G2.com.
I was unable to complete the test because it took me an hour to complete the process. It was challenging to do the functionality of the survey before purchasing an Audience. Review collected by and hosted on G2.com.
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I like how simple it is to create surveys, and the "prefabricated" reports are concise and easy to understand. I really appreciate how easy it is to export data for internal review. The ability to coordinate my team has made managing a start menu far simpler as my team has expanded. When I need assistance, we were really easily to respond. Review collected by and hosted on G2.com.
The customer support team reacts quickly. If we start a survey on the weekend and don't have a question until Monday. Review collected by and hosted on G2.com.