MP
Margaret P.
Dispatch Lead
Small-Business (50 or fewer emp.)
"Simple to use, great customer service"
5/5
What do you like best about Aladtec by TCP?

Not having to hassle with paper schedules; and for uniformity and speed and ease of sharing schedule changes, keeping on top of vacation or sick requests. It cuts down on unnecessary phone calls and emails. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I actually haven't found anything I don't like. Sometimes the customer service representatives are a little hard to understand due to thick accents, but they're always very helpful. Review collected by and hosted on G2.com.

Stan G.
SG
Stan G.
Mid-Market (51-1000 emp.)
"PERFECT FOR DETENTION CENTERS"
5/5
What do you like best about Aladtec by TCP?

TIME CARDS AND SCHEDULING IS SO MUCH MORE TIME-EFFICIENT AND USER-FRIENDLY. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

NONE AT THE MOMENT. IT SEEMS TO BE DOING AS EXPECTED Review collected by and hosted on G2.com.

JP
Justin P.
Battalion Chief
Mid-Market (51-1000 emp.)
"Aladtec is an easy-to-use system that offers a lot for our organization."
4.5/5
What do you like best about Aladtec by TCP?

User ability and ease of navigating the system Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

The inability of the system to automatically add the canceled trade members back to the schedule. Review collected by and hosted on G2.com.

AS
Andrew S.
P
Small-Business (50 or fewer emp.)
"Aladtec for Public Safety Scheduling"
4.5/5
What do you like best about Aladtec by TCP?

I like the drop and drag feature for personnel. It makes moving people on a regular repeated rotation easy when I need them in a different slot. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

The global time on all schedules is the same, so it does make it a little challenging to understand time off if you have one schedule that operates 6am to 6am, and another that operates 7am to 7am. Review collected by and hosted on G2.com.

SA
Sara A.
Administrative Research Assistant
Mid-Market (51-1000 emp.)
"Easy to use, lots of tutorials/customer support to help"
4/5
What do you like best about Aladtec by TCP?

I like the fact that you can see/adjust schedules in a variety of ways; per day, week, month, individual employees or multiple at a time. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I dislike having to adjust by small increments of time. Using the little arrows to add or take away is tedious and time consuming Review collected by and hosted on G2.com.

Charles L.
CL
Charles L.
Staff Accountant
Mid-Market (51-1000 emp.)
"Aladtec has been a great company to work with during the set up process!"
4/5
What do you like best about Aladtec by TCP?

Aladtec is able to handle all of our scheduling needs. Their customer service during the payroll setup has been excellent as well. The Aladtec customer service has stood out against other competitors. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

So far, everything has been working up to our expectations. Aladtec has provided solutions for any issues that we have encountered up to this point. Review collected by and hosted on G2.com.

MS
Michael S.
Assistant Fire Chief
Small-Business (50 or fewer emp.)
"Easy"
5/5
What do you like best about Aladtec by TCP?

Speed of scheduling. Ease of use. Diversity of product. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

The appearance is a little outdated. Could use a modernized look. Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Not as good as it used to be."
3.5/5
What do you like best about Aladtec by TCP?

We have been long time customers. Therefore, we have had a lot of in put in the development as the system is today. It has become a comfortable platform for us. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Many requested changes have not been adopted. It has not innovated. Customer service is not as personal or as good as it used to be. Review collected by and hosted on G2.com.

PH
Paul H.
Division Chief
Small-Business (50 or fewer emp.)
"Excellent system for all of your day to day needs!"
5/5
What do you like best about Aladtec by TCP?

Schudeling and time clock management components. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

The diffent was to change, add, and delete. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Easiest scheduling software ever!"
5/5
What do you like best about Aladtec by TCP?

Well for one how easy it is to place people in for shifts, but my favourite new feature is the trades option, it creates a electronic tracking of shifts being swapped which makes things so easy! Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

There's nothing I honestly dislike , this whole program is so easy and helpful when you take the time and learn the program ! Review collected by and hosted on G2.com.