Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good mobile and online userface"
4/5
What do you like best about Aladtec by TCP?

I like how quickly i can get to whatever info I need and it's easy to switch back and forth from the mobile site Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I don't know if it's because we are a huge department with over 300 people but the online version can be slow when I'm looking at schedules. I could probably toggle to get less people showing. Review collected by and hosted on G2.com.

JP
Jessie P.
EMS director
Small-Business (50 or fewer emp.)
"Marfa EMS"
5/5
What do you like best about Aladtec by TCP?

Custom daily & monthly reports for our organization. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Working on a report and you get timed out and it does not give you the opportunity to save it so all your work that you had invested on that one report is not saved and you have to start all over again . Review collected by and hosted on G2.com.

KM
Ken M.
Director Medical Operations
Mid-Market (51-1000 emp.)
"Ease of use. Layout. Versatility."
5/5
What do you like best about Aladtec by TCP?

Very user friendly. We have an odd schedule and this program allows us versatility with our scheduling. Repeats and rotations function. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I really am pleased with this function. Don't have any negative feedback. Review collected by and hosted on G2.com.

ST
Sarah T.
Director
Mid-Market (51-1000 emp.)
"Scheduling Solution that solves dispatch scheduling problems"
5/5
What do you like best about Aladtec by TCP?

Ability to easily change schedules and sign up for shifts Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Customer support is sometimes lacking and questions are hard to resolve Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Very happy with the product"
4.5/5
What do you like best about Aladtec by TCP?

Super Simple and easy to use. The support staff was friendly and got right back to me with any problems I had. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I cant complain about anything they were doing. Review collected by and hosted on G2.com.

Zack C.
ZC
Zack C.
Small-Business (50 or fewer emp.)
"Good Platform"
4.5/5
What do you like best about Aladtec by TCP?

I like that you can make the shcedule your own to fit whatever your need may be. If you can't figure it out, there's always someone at Aladtec waiting to help. Fantastic customer service in my opinioin. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I wish that it was more user friendly when inputting a reoccurring scheudle. I would also like to see Top level admin have more access. For example, we've had a couple cases where a form was accidently deleted and the only way we could get it back was to reach out to Aladtec. They got it back for usm which is fantastic. I just think Top Level Admin should be able to do the same thing for their orginization. Review collected by and hosted on G2.com.

David M.
DM
David M.
Fire Chief
Small-Business (50 or fewer emp.)
"Diligent!"
5/5
What do you like best about Aladtec by TCP?

By switching to TCP Aladtec, I was able to ditch the multiple excel sheets and google shared drives. It was easy to train the staff in the new system and they love it. Customer Support does not stop till they have tried everything to fix your concerns. The Ease of Intergration at the beginning of the year was better, than starting mid budget. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

TCP Aladtec software is set up for their multiple suites. I have a combination department and my scheduling rules did not line up 100% with the software. We were able to settle on a work around that I hope they will figure out in the future. Review collected by and hosted on G2.com.

nyree c.
NC
nyree c.
Customer Service Specialist
Enterprise (> 1000 emp.)
"Easy Scheduling"
5/5
What do you like best about Aladtec by TCP?

TCP Scheduling was easy to use, offered not of different times and openings for appointments. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

There was nothing I disliked. This system is great. Review collected by and hosted on G2.com.

Ashley W.
AW
Ashley W.
Coordinator
Small-Business (50 or fewer emp.)
"I would highly reccomend"
5/5
What do you like best about Aladtec by TCP?

I think this software is helpful. I love how everything is detailed. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I think there should be less confusion about the different topics. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Scheduling Life Saver"
5/5
What do you like best about Aladtec by TCP?

Aladtec is user friendly. Its easy to implement new functions of use within the Agency. Our entire staff uses Aladtec everyday.

I like that it is a employee self-service portal, for the following:

- employees can submit requests for time off

- employees can generate their own shift trades

- employees can get reminders of upcoming shifts

- employees can maintain their licenses, certifications and expiration dates

- forms can be made available for employees to do checks or submit tickets

I also like that there is a multitude of reports that can easily be generated, whether its related to time keeping, scheduling, Aladtec login records, or any other reports generated for forms that are company specific.

When I hit a snaffu on a functionality issue, Customer Support helps me work it out in record time.

No issues. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I don't have complaints about the product. None. Review collected by and hosted on G2.com.