Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Program Coordinator"
4.5/5
What do you like best about Aladtec by TCP?

Being able to add notes on calendar for when people call out Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

no issues at this time for our use. we enjoy all aspect Review collected by and hosted on G2.com.

Response from Nancy Newton of Aladtec by TCP

Thank you for your review!

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Keeps Everything on Schedule"
4/5
What do you like best about Aladtec by TCP?

The different things it always with the schedule Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Can be difficult at times too see certain forums thats been submitted Review collected by and hosted on G2.com.

Response from Nancy Newton of Aladtec by TCP

Thank you for your review!

TIm B.
TB
TIm B.
"Quick Response and Easy Setup with Aladtec by TCP"
5/5
What do you like best about Aladtec by TCP?

I like the easy access and quick response of Aladtec by TCP. It really limits the delay in getting things corrected, and having them respond right away and guide through the processes is very helpful. The initial setup was very easy, and they worked well with us to ensure all needs were handled, providing great access and easy-to-follow directions to make sure everything was set up properly. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

N/A Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Shift Scheduling Works Well, but Forms Need Better Integrations"
3.5/5
What do you like best about Aladtec by TCP?

Scheduling of shifts works well on Aladtec. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Forms do not have very good integrations Review collected by and hosted on G2.com.

Response from Nancy Newton of Aladtec by TCP

Thanks for your review!

JS
Jody S.
Security Manager MFG
Small-Business (50 or fewer emp.)
"Wishing All Technical Help Was This Amazing"
5/5
What do you like best about Aladtec by TCP?

Their Customer Support is by far the best in the business. I enjoy the products ease of use and being able to forgo manually updating repeating schedules, as it can be pushed out for several years. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

There really isn't much to dislike at all. Perhaps being able to search and trouble shoot some of the features you've forgotten how to use would be helpful. Also, being a systems administrator for scheduling, it would be great if their mobile app allowed me to access my full teams schedule so I can use the app to give employees time off and then send out a shift alert for coverage, instead of having to go onto the web to do. Other than that, it really is an awesome product! Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Useful program with one glaring negative"
4.5/5
What do you like best about Aladtec by TCP?

Allows users to schedule time off, overtime, and other things from anywhere in the world. Allows supervisors the ability to approve and review schedules, overtime, etc. anywhere and anytime. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

One bug that has been brought up before: you CANNOT schedule overtime over a period of time you have previously taken off. This is a HUGE issue and has been brought to their attention a few times. Example: a user takes a half day that is approved in advance. The day comes, and they get stuck for whatever reason and get forced to stay. This is obviously overtime, but the system wont let you put it in because the user was previously scheduled to be off during that time block. Very annoying and requires us to get creative to work around it. Review collected by and hosted on G2.com.

Andres B.
AB
Andres B.
Consultor SB1
Small-Business (50 or fewer emp.)
"solutions with Aladtec"
4.5/5
What do you like best about Aladtec by TCP?

I like that it is easy to use for generating shifts and notifications to other users. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Although it is easy to use, many times there are too many extra steps that confuse. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Aladtec has made scheduling communication so much easier it’s efficient reliable and user-friendly."
3.5/5
What do you like best about Aladtec by TCP?

Aladtec makes scheduling incredibly easy and transparent — it allows our team to request shifts, swap, and communicate in real time without confusion. The mobile access is a huge plus, and the system helps reduce scheduling errors and saves us time every week. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

Occasionally, the interface can feel a bit outdated or clunky, especially when managing multiple users or making bulk schedule changes. It would also be helpful to have more customizable reporting features or alerts for last-minute changes. Review collected by and hosted on G2.com.

Kevin S.
KS
Kevin S.
Director of Med Surg
Mid-Market (51-1000 emp.)
"Not very user friendly, but the support is phenominal!"
2/5
What do you like best about Aladtec by TCP?

The best thing about Aladtec is the support. Every support person I have spopken with is fantastic. It is clear they are not located in the USA, but they speak very clear and I have no issues communication with them. They know the system and how to do what I am trying do, extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

It is not a very intuitive system/user friendly. Difficult to make changes and keep them over long periods of time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to use with great customer support"
5/5
What do you like best about Aladtec by TCP?

I find it very easy to use and when I have a question tech support is helpful. Review collected by and hosted on G2.com.

What do you dislike about Aladtec by TCP?

I dislike the fact that I cannot give editing privileges to the published schedule if the unpublished schedule is being blocked from their eyes. I should be able to have the unpublished schedule blocked from view while still having them have editing privileges to the published schedule. Review collected by and hosted on G2.com.