--- title: AkitaBox Reviews meta_title: 'AkitaBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how AkitaBox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 198 scale: '5' date_modified: '2026-07-13' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # AkitaBox Reviews **Vendor:** AkitaBox **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 198 ## About AkitaBox Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around! ## AkitaBox Pros & Cons **What users like:** - Users find AkitaBox to be **user-friendly** , allowing easy access and efficient management of facility tasks and requests. (17 reviews) - Users love the **efficient work order management** in AkitaBox, streamlining communication and enhancing overall facility operations. (9 reviews) - Users find AkitaBox to be **helpful and easy to use** , enhancing efficiency in facility management effortlessly. (5 reviews) - Users praise AkitaBox for its **exceptional customer support** , providing quick assistance and effective training throughout the setup process. (4 reviews) - Users appreciate the **comprehensive solution** of AkitaBox, which enhances efficiency and provides valuable data insights. (4 reviews) - Users value the **workflow efficiency** of AkitaBox, enjoying its user-friendly design and mobile accessibility for rapid responses. (4 reviews) - Features (3 reviews) - Maintenance Efficiency (3 reviews) - Notifications (3 reviews) - Organization (3 reviews) **What users dislike:** - Users find **navigation challenging** due to slow loading times and tedious clicks, impacting overall efficiency. (4 reviews) - Users struggle with **notification issues** , missing important messages due to slow response times and ineffective email alerts. (3 reviews) - Users report occasional **access issues** with AkitaBox, particularly with QR codes becoming unavailable during maintenance. (2 reviews) - Users face **access and cataloging issues** when trying to manage assets in AkitaBox, affecting usability. (2 reviews) - Users experience **refresh issues** that hinder performance, particularly with multiple projects, leading to frustration during use. (2 reviews) - Users report frequent **technical issues** with AkitaBox, particularly bugs and app crashes during on-site usage. (2 reviews) - Users struggle with **work order issues** , finding it hard to track costs and submit requests conveniently. (2 reviews) - App Functionality (1 reviews) - App Stability (1 reviews) - Asset Management Issues (1 reviews) ## AkitaBox Reviews ### 1. No problem or Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth R. | Health care assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Eeasy to work and track the status of your orders. **What do you dislike about AkitaBox?** more computer like than human interaction **What problems is AkitaBox solving and how is that benefiting you?** cleaning and maintance **Official Response from Kendra Wenzel:** > Thank you for your review, Elizabeth! We're always happy to hear that AkitaBox is easy to work with. If there's anything we can make our software even more user friendly, please reach out. ### 2. Loved Akita Box! Quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Aiyana T. | Teacher(classroom), Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** The convenience of the website. Fast response **What do you dislike about AkitaBox?** No dislikes about AkitaBox. I love the experience **What problems is AkitaBox solving and how is that benefiting you?** No current problems ### 3. Quick **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2024 **What do you like best about AkitaBox?** It is quick and easy to submit a ticket. I like the feature to upload images so the submission can be specifi and detail **What do you dislike about AkitaBox?** I would better communication if /when an issue has been resolved. **What problems is AkitaBox solving and how is that benefiting you?** When theres an issue of cleaning or facilities I can submit a request for someone to look at it ### 4. Easy access to submit tickets for our facilities team. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about AkitaBox?** Easy access to submit tickets for our facilities team. **What do you dislike about AkitaBox?** Not clear on the room numbers. We are not able to add our area that needs service. **What problems is AkitaBox solving and how is that benefiting you?** more specific room numbers and areas specific to our campus. **Official Response from Kendra Wenzel:** > Thank you for your review! ### 5. Experience review **Rating:** 4.5/5.0 stars **Reviewed by:** Charles C. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Describes exactly what I need help with. **What do you dislike about AkitaBox?** I have no dislikes about akitabox itself **What problems is AkitaBox solving and how is that benefiting you?** The custodial services **Official Response from Kendra Wenzel:** > Thank you for your review, Charles! ### 6. AkitaBox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about AkitaBox?** The convinence it provides for me to put in a request. **What do you dislike about AkitaBox?** So far I have no dislikes it has been really useful. **What problems is AkitaBox solving and how is that benefiting you?** It solves the problem of not knowing who will receive the message and it helps by keeping a record of when we send the messages. **Official Response from Kendra Wenzel:** > Thank you for your review! ### 7. my experience bas been great, very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It was very easy to use, and fast customer support. I like the numbers of features that make it very friendly to use **What do you dislike about AkitaBox?** I don't have any negative comment to say. **What problems is AkitaBox solving and how is that benefiting you?** When students spill juice, or water or the class needs to be clean, I informed the janitor using Akita. ### 8. Service Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** This has been so helpful for us when we have a classroom that is cold. We appreciate the straight forward method to submit a request. **What do you dislike about AkitaBox?** I don't have any complaints about it. It works well for us. **What problems is AkitaBox solving and how is that benefiting you?** Helping us with temp issues on campus. ### 9. Akita for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** Easy go navigate the system and submit requests for whatever is needed. **What do you dislike about AkitaBox?** The platform is good, if the users or those running it accept or edit as needed. **What problems is AkitaBox solving and how is that benefiting you?** If I have had an error and email they fix it same day. ### 10. Experience with AkitaBox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AkitaBox?** The best think about AkitaBox was everything being simple and sweet. **What do you dislike about AkitaBox?** I didn't dislike nothing about AkitaBox everything was simple **What problems is AkitaBox solving and how is that benefiting you?** Placing a ticket for my adjust my room temperature and replacement of fire estingisher in a timely manner ### 11. Loved AkitaBox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** What I liked best about AkitaBox was the quick response and confirmation i received when submitting a ticket. **What do you dislike about AkitaBox?** I honestly had no issues with AkitaBox! It worked very well for me. **What problems is AkitaBox solving and how is that benefiting you?** N/A ### 12. Smooth request and timely system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** easy access to requesting assistance. System worked well at times **What do you dislike about AkitaBox?** Sometimes the system does not work. System would not work sometimes **What problems is AkitaBox solving and how is that benefiting you?** Quick response to clean up and necessities for the school, restroom or classroom ### 13. The system worked well it was very useful. It was amazing to see a system setup to help. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** I like once your job was complete it'll let you know **What do you dislike about AkitaBox?** The system sometimes didn't work so we wasn't able to input jobs. **What problems is AkitaBox solving and how is that benefiting you?** The overload of messages ### 14. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Submit tickets and having my employer review it **What do you dislike about AkitaBox?** It is a bit confusing at first and alot of clicking **What problems is AkitaBox solving and how is that benefiting you?** My employer is able to respond **Official Response from Kendra Wenzel:** > Thank you for your review! We're always happy to hear that AkitaBox helps facilitate effective communication between building maintenance teams and users. If there's anything we can make our software even more user friendly, please reach out. ### 15. AkitaBox = Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about AkitaBox?** As I began planning for retirement from my career in facilities management, I realized I had too much of the knowledge of our building histories locked into an excel spreadsheet; and my memory! We needed to invest in a CMMS program to make historical data more available to those who inherit our campuses. I researched four competitors, and comparing dollars with services, AkitaBox won the award. AkitaBox was the most user-friendly of the products I previewed, while providing excellent flexibility and opportunity for growth. As we have implemented the program, I have been impressed with the service team and their support. I have a single point of contact to whom I can send all questions. Your contact person may not have the answers; but they will be excellent at researching and getting back to you quickly and efficiently. Lastly, while it took some time to implement, it also required time to get buy-in from our maintenance staff and contractors. Over the past several months, the maintenance supervisors are seeing the benefits of logging their work orders and time. Our service contractors also see the benefits of being able to tie work orders to specific pieces of equipment. We no longer scratch our heads and wonder when last we replaced that particular motor, bearing, or belt. Keeping track of warranty information is simple and efficient. AkitaBox has provided peace of mind and has invested the District’s time and money well. **What do you dislike about AkitaBox?** AkitaBox does require time to implement. It is not an overnight plug and play software system. That said, the AkitaBox data service techs are excellent at their jobs and made the transition as seamless as possible. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is solving our issues with the management of equipment repairs and PM, providing a single input for tracking work orders. The report module provides a quick and easy review of past, present, and planned work. ### 16. Akita **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Quick response to incidents and easy process to put in a request **What do you dislike about AkitaBox?** The log in process was too long and confusing **What problems is AkitaBox solving and how is that benefiting you?** A/C ### 17. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about AkitaBox?** Akitabox is great for tracking all of our maintenance tasks. Work orders are easy to enter and can be easily assigned to the proper personnel in our facilities department. It is a powerful oranizational tool box! **What do you dislike about AkitaBox?** Searching for costs associated with work orders in the system can be challenging at times. Creating a costs spreadsheet within each work order would be helpful. **What problems is AkitaBox solving and how is that benefiting you?** Before Akitabox, locating mechanical assets within our buildings was often done by physically walking the buildings and searching for each one. With the help of Akitabox, our assets are all marked in the system and can be easily found on the maps of each building. ### 18. awesome way to track work orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about AkitaBox?** Tracking work orders and maps of schools. **What do you dislike about AkitaBox?** sometimes it messes up when trying to add new people to work orders **What problems is AkitaBox solving and how is that benefiting you?** tracking work orders. helps me not forget what i need to do for the day. ### 19. First time using **Rating:** 5.0/5.0 stars **Reviewed by:** Victor T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about AkitaBox?** Can use on a phone .making it convenient **What do you dislike about AkitaBox?** Nothing yet so far so good I'm new so haven't had any issues **What problems is AkitaBox solving and how is that benefiting you?** Communication to get work orders completed. Makes it easy to find on phone app ### 20. Best CMMS ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2021 **What do you like best about AkitaBox?** This software is intuitive, well put together, and growth potential is enormous. The fact that work orders/requests can be submitted using a floor plan is fantastic. AkitaBox is very user friendly; it is a lot of point and click. Help is only a click away and the reponse time is very quick. They will continue to work with you until the issue is resolved. Suggestions for improvement are always welcomed. **What do you dislike about AkitaBox?** It would be nice to replicate a work order, i.e., received a request to install AED's at each campus. After the first work order is generated, it would be nice to copy that work order, change the campus location and keep going for the remaining facilities. When completing a work order it would be nice to have the materials used noted in an itemized versus spelling out every part used. **Recommendations to others considering AkitaBox:** End users at the campus have used another CMMS to submit work requests for years. As a general rule, most people do not like change. However, as more and more users come on board, they tell others how easy AkitaBox is to navigate and submit work requests. The skeptics and fearful are calmer and better accept the change to a new CMMS. **What problems is AkitaBox solving and how is that benefiting you?** We are working with a company to help with our inventory items. So when a Technician is on the roof and needs a compressor, he can click a button to order the part. The system would then send it over to the parts house, and the part is pulled and delivered to the shop. This would reduce the about of time spent driving to the parts house to pick up the part, waiting for the part to be pulled, and driving back to the site to complete the job. ### 21. A very useful feature packed tool for WOs **Rating:** 4.0/5.0 stars **Reviewed by:** ROBERT C. | building engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about AkitaBox?** the maps, auto suggested fields, and above all the ability to easily use on my phone without an app (in browser). Being able to change start/due dates is also very convenient. **What do you dislike about AkitaBox?** it would be really really nice to be able to quickly reference work orders that were recently -closed, -created, - priority! When you receive several WOs a day it would be nice to keep the important/priority ones at the top of the list. When closing or opening a WO it would be nice to quickly go back in case something was forgotten. also, it would be nice to have all WOs loaded on ONE PAGE, instead of having to scroll and click expand, scoll and click expand, etc. to see all work orders. thank you, Rob **What problems is AkitaBox solving and how is that benefiting you?** quick assignment, collaboration, and reassignment. Less WOs are getting lost in the system (falling off the radar!) Very helpful program for maintenance productivity. ### 22. Easy to use with today's technology **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Maintenance and Operations Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about AkitaBox?** My previous experience was a frustrating one. The software required using an older version of windows and was far more challenging to manage than I felt was necessary. This resulted in poor acceptance by the teaching staff who needed to use it the most. Akita box makes making requests very simple and the primary tool, an iPad, makes it easy for the M&O department to use the program to document their work. **What do you dislike about AkitaBox?** So far, I can't identify something I don't like. Since COVID and wildfires, I have not had time to fully utilize the program myself, which makes me less reliable to claim something isn't good. **What problems is AkitaBox solving and how is that benefiting you?** The one thing I am still working out is renaming the locations according to our common names, such as Classroom 45, Custodial Room, etc. Really a minimal issue but will make compliance better. This will also reduce confusion to new users. ### 23. I am assigned work orders and it is user friendly and easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about AkitaBox?** Easy to navigate around the website. ease of use **What do you dislike about AkitaBox?** At this point, I don't have any dislikes. I see what is assigned and complete it. **Recommendations to others considering AkitaBox:** It is very useful if you have a Maint crew and other Depts who can utilize service requests **What problems is AkitaBox solving and how is that benefiting you?** I deal with covid supplies, so when an end user is requesting I can fulfill their request. ### 24. AkitaBox **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about AkitaBox?** The program seems very user friendly. The fields to fill out and complete are easy to follow and understand. I am not an adminstrator for our Akitabox system, but it appears it is easy to create assets and locations to schedule, direct, locate and identify the equipment that we service for any user assigned to our system. **What do you dislike about AkitaBox?** Inexperienced users of Akitabox that submit work order requests often do not fill out the asset or location of where work needs to be performed. This is obviously in part because they are not familiar with the Akitabox program. Our Akitabox asks for an asset and a room number; there is not a map available on the "submit work request" page if the requester is unfamiliar with room numbers, so unfortunately we will get generic and non-specific work order requests that we have to follow up with. **Recommendations to others considering AkitaBox:** Akitabox is a very good program to use for preventative and reactive maintenance needs for our facilities. I would recommend Akitabox to anyone looking to track maintenance costs and labor hours for varying facilities or equipment. **What problems is AkitaBox solving and how is that benefiting you?** We have found it easier to identify what equipment in our facilities are being worked on or repaired the most - this allows us to budget time for repairs or maintenance and also whether it's better in the long run to replace equipment that requires a lot of attention. ### 25. quick and easy way to get maintenance requests submitted and finished **Rating:** 5.0/5.0 stars **Reviewed by:** Kari G. | Administrative School Secretary, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about AkitaBox?** The ability to pinpoint which rooms, classrooms, or grounds that require maintenance, repaired or removed is one of the best features of this platform. I also appreciate that I can request a particular department to perform said request. **What do you dislike about AkitaBox?** I have not come across anything that I dislike or which causes me to have issues within the program itself. The one item that could use some improvement may be modifying the request after it's been closed. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox has solved many issues at my school site. Anytime we need to request service, the platform is available and ready to go, which allows my school district maintenance department the ability to handle our requests in real-time. ### 26. Akitabox User Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** We enjoy the ease of use, graphical interface, and multiple modules that Akitabox offers. Our staff enjoys using the mobile web interface for starting, reviewing and completing work orders. **What do you dislike about AkitaBox?** Floor plan views would be better if the plans were able to be used better to highlight flooring conditions, space usage or other parameters by being able to fully highlight a room with a certain color based on a selected parameter. The program currently uses pins to show a room, but a graphical infill of the complete room layout would be a huge advantage! **What problems is AkitaBox solving and how is that benefiting you?** Streamlined work order management and asset documentation. Assist with our capital planning by having a complete picture of our assets. In addition, the floor plan based asset pins are beneficial to quickly locate where an asset is and to be able to quickly start a service request if necessary. ### 27. Great System. **Rating:** 5.0/5.0 stars **Reviewed by:** Larry W. | Plant Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about AkitaBox?** Alway's making systems to make the system better. **What do you dislike about AkitaBox?** I cannot think of anything that I do not like **Recommendations to others considering AkitaBox:** Great system with a lot to offer **What problems is AkitaBox solving and how is that benefiting you?** It is nice to have a system that is helping us keep track of our PMs and logs the information for us. One of the best benefits is reporting. ### 28. It has made going paperless easier, but the work for assets wasn’t done very thoroughly. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about AkitaBox?** Don't have to carry around a large clipboard anymore. **What do you dislike about AkitaBox?** The interface can be confusing when referencing apartments vs. apartment buildings. We've had a few miscommunications due to this. **Recommendations to others considering AkitaBox:** Wait for the app, as well S make sure the assets are all in and accurate. **What problems is AkitaBox solving and how is that benefiting you?** There's not just one paper going around between all of us anymore for work orders. We can all see what's going on. ### 29. REview **Rating:** 5.0/5.0 stars **Reviewed by:** Tara M. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** How user friendly it is and how easy it is to describe the work order issues or completionss **What do you dislike about AkitaBox?** Sometimes people are allowed to assign work orders that are not in that department. Maybe categorize peopel? **What problems is AkitaBox solving and how is that benefiting you?** I solve tech problems. ### 30. Easy to provide support tickets and have a system in place that covers the needs of all faculty. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew D. | Custodial, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** Being able to have urgent things assigned and they do not go unnoticed **What do you dislike about AkitaBox?** The time to make a ticket or the many questions asked when closing one. **What problems is AkitaBox solving and how is that benefiting you?** How easy it is to fix simple communication. ### 31. Incredible Tool for Managing Facilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about AkitaBox?** The customized map feature of Akitabox is truly the best. Knowing where assets are and having a record of maintenance activities overtime is priceless. **What do you dislike about AkitaBox?** The UI could use some improvement, but I have no doubt that Akitabox will continue to improve the software over time. **What problems is AkitaBox solving and how is that benefiting you?** Bottom line, we weren't tracking when things were being repaired. Know we will always know what work was completed and when. ### 32. Well organized service tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about AkitaBox?** Ease of grouping service requests and assigning them to proper individuals. Plus, tracking service history on maintenance assets. **What do you dislike about AkitaBox?** Interface and navigation could use a refresh. Viewing floor plans can become a bit cluttered at times and attaching photos for service requests has an issue ever now and again. **What problems is AkitaBox solving and how is that benefiting you?** Keeping track of inspections is the big thing for us! ### 33. Easy use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** I enjoy having a map of an extremely large facility at my finger tips. **What do you dislike about AkitaBox?** It can be difficult to maneuver around the site. Older versions were worse, so it shows AkitaBox pays attention and is trying to make adjustments. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox greatly increases employee productivity and efficiency by allowing us to streamline visual check processes. ### 34. Yes to AkitaBox ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** I feel complete with AkitaBox whenever I complete work orders on time. Tracking past work orders is very helpful. **What do you dislike about AkitaBox?** I wouldn't say I like the mobile website version at all. It is sloppy and hard to use. **What problems is AkitaBox solving and how is that benefiting you?** Record keeping was non existent before. Now we are soaring with the eagles. ### 35. AkitaBox is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about AkitaBox?** Easy user functionality, had no trouble learning how to navigate the site **What do you dislike about AkitaBox?** Nothing! I think the site is developed really well **What problems is AkitaBox solving and how is that benefiting you?** Allow users on-site to easily communicate work requests in an effective manner ### 36. Great maintenance program for school **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about AkitaBox?** Interactive maps, ability to locate anything from AHU to a breaker box **What do you dislike about AkitaBox?** Having locations or issues addressed on the system **Recommendations to others considering AkitaBox:** I recommend utilizing Akita website for more insight into making the program suite your needs **What problems is AkitaBox solving and how is that benefiting you?** When work orders are completed or closed, who jobs have been assigned. ### 37. Like it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** Easy enough to use and isn't slow. Saves a lot of time. **What do you dislike about AkitaBox?** The site isn't the easiest to use. I have a hard time finding the right tabs/drop downs sometimes. **What problems is AkitaBox solving and how is that benefiting you?** Helps us do our daily and monthly checks at work. Saves a lot of time. ### 38. Easy to manage maintenance requests. **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce R. | Custodian, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about AkitaBox?** I can write down what was done to fix the problem so that if it happens in the future, someone else can figure it out **What do you dislike about AkitaBox?** The abundance of monthly routine requests **What problems is AkitaBox solving and how is that benefiting you?** any building and grounds related maintenance issues ### 39. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about AkitaBox?** The mapping with clickable icons is an easy function to use **What do you dislike about AkitaBox?** Everything has been really easy to use, and the staff enjoy it **Recommendations to others considering AkitaBox:** The best overall tool I've seen on teh market **What problems is AkitaBox solving and how is that benefiting you?** Being able to track work orders ### 40. Its alright most of the time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** Easier to keep work orders in one spot and share them with others **What do you dislike about AkitaBox?** Using AkitaBox on a phone is extremely frustrating. Almost unusable most of the time. **What problems is AkitaBox solving and how is that benefiting you?** Work orders are what we use it for mainly. So that is a benefit ### 41. Efficient and easy to use work order system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** What I like best about AkitaBox is attaching a work order to a specific piece of equipment. **What do you dislike about AkitaBox?** It is sometimes difficult to find a completed work order. **What problems is AkitaBox solving and how is that benefiting you?** We've been tracking service tickets on older equipment for cost analysis. ### 42. It is a great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** The tracking of workorders and seeing how long it takes staff to complete **What do you dislike about AkitaBox?** I think the reporting could be better, I like to pull reports monthly **What problems is AkitaBox solving and how is that benefiting you?** Tracking staff needs and what staff do on a daily basis. ### 43. I like it. **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about AkitaBox?** Easy to use, interactive with drawings. **What do you dislike about AkitaBox?** I would like to see it track or automatically enter time. **What problems is AkitaBox solving and how is that benefiting you?** Easy to track time and money spent on buildings and assets. ### 44. This is a wonderful product with many possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** The ease of using the software is beneficial **What do you dislike about AkitaBox?** When the initial crew shows up to add assets, they need to be more consistent in naming the assets. **What problems is AkitaBox solving and how is that benefiting you?** The ability to track PMs ### 45. Akitabox has changed the way our district handles work **Rating:** 5.0/5.0 stars **Reviewed by:** Calvin P. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about AkitaBox?** The flexibility we have been able to make it fit most of our needs **What do you dislike about AkitaBox?** when were were told about check lists but then found out that that is a separate service especially when it was something that i suggested when the company reps were here speaking with me about the product a few years ago **What problems is AkitaBox solving and how is that benefiting you?** we have started to use it to cut down on paper use on tracking repairs for our fleet as well as our buildings ### 46. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** Their constant updates and reminders, keep you on top of things **What do you dislike about AkitaBox?** sometimes work orders can be reminded even after you've completed them. **What problems is AkitaBox solving and how is that benefiting you?** Maintence issues, cleanliness issues, and requests from co workers ### 47. Some areas need to be easier to access like the map of the school should show up in the main page **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about AkitaBox?** Options are easy just need to click and choose what you need **What do you dislike about AkitaBox?** Some items need to be more visual and easy access **What problems is AkitaBox solving and how is that benefiting you?** Different maintenance problems at the school site ### 48. Cataloging of assets is a huge benefit and time saver. Confirm what will be documented. **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Maintenance Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about AkitaBox?** The ability to access the data at your fingertips, even with your cell phone, and the ability to easily create a work order on the spot. **What do you dislike about AkitaBox?** The need to log in each time for access, but that may be on my end. **What problems is AkitaBox solving and how is that benefiting you?** The ability to stay on top of preventative maintenance and keeping a repair history on each asset. ## AkitaBox Discussions - [What is AkitaBox used for?](https://www.g2.com/discussions/what-is-akitabox-used-for) - 1 comment - [View AkitaBox pricing details and edition comparison](https://www.g2.com/products/akitabox/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+10%3A33%3A59+-0500&secure%5Bsession_id%5D=8231cb50-1bf5-4968-bde4-9a9e1880405a&secure%5Btoken%5D=ecc24a38d88c81ab1bd0109b04487a667655264622025818cd7fa2ed66171617&format=llm_user) ## AkitaBox Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Revit](https://www.g2.com/products/revit/reviews) - [Revit](https://www.g2.com/products/revit-revit/reviews) ## AkitaBox Features **Monitoring** - Use - Reliability - Risk **Analytics** - Dashboards - Performance - Forecasting **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Space Planning - Service Request Portal - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top AkitaBox Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,527 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (679 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews)