Daily D.
DD
Daily D.
Sales Development Executive
Mid-Market (51-1000 emp.)
"Good Platform with Limited Flexibility in Updates"
3.5/5
What do you like best about AiSensy?

The agent and manager features are truly impressive. The platform is extremely user-friendly and does not require any technical expertise to operate—it can be easily managed by our team without any external support Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

What I dislike about AiSensy is the difficulty in getting timely support from their team. Communication is often delayed, and there's a noticeable lag in resolving issues. Additionally, payment crediting is not prompt—it usually takes 5–6 days after making a payment for it to reflect in the AiSensy account, which can be quite inconvenient for business operations. Review collected by and hosted on G2.com.

Nandkishor S.
NS
Nandkishor S.
Marketing manager
Small-Business (50 or fewer emp.)
"Effortless Dashboard Makes Management a Breeze"
4/5
What do you like best about AiSensy?

Easy on-boarding simple to use dashboard. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Human chat support not available on weekends Review collected by and hosted on G2.com.

vishal .
V
vishal .
"Boosts Business with Stellar Support and User-Friendly Interface"
5/5
What do you like best about AiSensy?

I love AiSensy's simple and user-friendly interface, which makes using their WhatsApp API services incredibly easy and efficient. The fast service with low costing compared to other platforms enhances my business operations seamlessly. I find their customer support excellent, with a humble and prompt service team. The broadcasting and template tools make bulk messaging straightforward and time-efficient, boosting my business communication effectively. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

I think AiSensy could improve on the positioning of button icons. Sometimes, I feel the current setup might confuse users about which button to press for certain actions. Rearranging the button positions could enhance user interaction, making it more intuitive and easier to navigate. Review collected by and hosted on G2.com.

Yuvraj S.
YS
Yuvraj S.
Software Developer
Small-Business (50 or fewer emp.)
"Needs Better Usability and Support Despite Early WhatsApp API Integration"
2/5
What do you like best about AiSensy?

It's one of the earliest product in india to provide Whatsapp business API integration Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Almost Everything.

It's not that easy to use; they don't provide good customer support, they don't provide any smart kind of navigation walkthrough of any features, it's like finding it on your own.

Doesn't provide any features which provided by other platforms, like scheduling of messages Review collected by and hosted on G2.com.

Nikhil P.
NP
Nikhil P.
CMO
Small-Business (50 or fewer emp.)
"AiSensy Product Details"
4/5
What do you like best about AiSensy?

AiSensy is performing well in this area. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

The company should work on achieving better alignment with Meta before bringing any clients on board. Meta does not understand the financial services industry and often categorizes legitimate businesses as spam. Review collected by and hosted on G2.com.

Rishabh C.
RC
Rishabh C.
Digital Marketing and Operations Specialist
Small-Business (50 or fewer emp.)
"Perfect blend of automation, API power & amazing support!"
4.5/5
What do you like best about AiSensy?

We loved how easy it was to get started with AiSensy. Their UI is smooth, and the API support is excellent.

We’ve integrated AiSensy with n8n to automate our marketing messages. It’s helped us reach students and professionals with ease.

What stands out is their fast and friendly support team. They truly care about helping their users. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Honestly, we’ve had a great experience so far.

If we had to nitpick, the UI could load a little faster sometimes. More pre-built templates would also save some setup time. But these are minor suggestions, not deal-breakers. Review collected by and hosted on G2.com.

RR
Ranjan Kumar R.
Admin
Consumer Services
Small-Business (50 or fewer emp.)
"Best WhatsApp Api Platform"
5/5
What do you like best about AiSensy?

Aisensy is the best api platform for sending messages, this platform dashboard is easy to understand the working, and the support of team is available in Single Call, They also help is Verifying FB Account Manager and WhatsApp Green Tick, Services form Aisensy is wonderful we recommend every startup to use this platform. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Nothing to dislike this platform.Everything is excellent Review collected by and hosted on G2.com.

aniket g.
AG
aniket g.
"Seamless WhatsApp Marketing with Stellar Support"
5/5
What do you like best about AiSensy?

I appreciate AiSensy's very smooth and convenient setup process, which made getting started hassle-free. The WhatsApp marketing capabilities are excellent, allowing me to send multiple messages to customers efficiently. I also value the outstanding support services they offer, making it a comprehensive solution for my business needs. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

no Review collected by and hosted on G2.com.

Kumar A.
KA
Kumar A.
Marketing Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Loved the Aisensy Automation Flow"
4/5
What do you like best about AiSensy?

WhatsApp Remarketing is easy and effective Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Price per message is expensive, also need more templates like other service provider have, like carousel etc. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"AiSensy has boosted my customer engagement and sales significantly"
4.5/5
What do you like best about AiSensy?

I’ve been using AiSensy for the past 1 month to streamline WhatsApp marketing for my small web design business, and I’m genuinely impressed with the platform. The setup was straightforward, and the WhatsApp Business API integration allowed me to send targeted broadcasts to thousands of customers effortlessly. The user-friendly interface made creating message templates and managing campaigns a breeze, even for someone with limited tech experience. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

there is no any thing which i got aissensy Review collected by and hosted on G2.com.