--- title: Airship Reviews meta_title: 'Airship Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how Airship works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 83 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Airship Reviews **Vendor:** Airship **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.0/5.0 **Total Reviews:** 83 ## About Airship Customer-obsessed companies outperform their competitors in revenue growth and customer retention, but only 6% of brands actually deliver true customer-centric experiences. The problem? In our mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything you need to get mobile-first customer experience right — on the web, in the app and everywhere in between. Since the dawn of mobile apps, Airship has helped our customers create innovative mobile customer experiences. We delivered the industry’s first push notification and first in-app message. Then we powered the first mobile wallet boarding pass, now the digital norm for travelers. We enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, we launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more or cares more than Airship. ## Airship Pros & Cons **What users like:** - Users commend the **outstanding customer support** at Airship, highlighting proactive engagement and genuine care for client success. (3 reviews) - Users value the **proactive support** from Airship's team, enhancing collaboration and overall product effectiveness. (3 reviews) - Users value the **strong partnership** with Airship, appreciating their responsiveness and commitment to product improvement and collaboration. (2 reviews) - Users value the **proactive customer engagement** from Airship, appreciating their responsiveness and collaboration on product improvements. (1 reviews) - Users love the **ease of use** of Airship, allowing them to focus on meaningful customer engagement effortlessly. (1 reviews) - Easy Setup (1 reviews) - Email Management (1 reviews) - Users praise the **user-friendly console** of Airship, allowing efficient management and enhanced engagement for mobile apps. (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users frequently experience **delay issues** with Airship, causing inefficiency and frustration when completing tasks. (2 reviews) - Users find **slow loading** times and inefficiencies with Airship, making even simple tasks frustrating and time-consuming. (2 reviews) - Users experience **slow performance** with Airship, making simple tasks inefficient and frustrating due to long delays. (2 reviews) - Users report that Airship's **inefficient campaign management** leads to time-wasting, poor UX/UI, and frequent errors. (1 reviews) - Users report **complex features** in Airship lead to inefficiencies, poor UX, and a frustrating user experience. (1 reviews) - Downtime Issues (1 reviews) - Integration Difficulty (1 reviews) - Interface Usability (1 reviews) - Lack of Insights (1 reviews) - Learning Curve (1 reviews) - [View Airship pricing details and edition comparison](https://www.g2.com/products/airship/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+17%3A05%3A08+-0500&secure%5Bsession_id%5D=2d74e9e6-f757-438f-8b5a-cb166e4013b2&secure%5Btoken%5D=75585f9da64f5398f735099d30dd81d8636bd5055dc497cf4f48fded30a9f298&format=llm_user) ## Airship Features **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Analysis** - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Engagement** - Coupons and Promotions **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Platform** - Optimization - Internationalization **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Airship Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,195 reviews) - [CleverTap](https://www.g2.com/products/clevertap/reviews) - 4.6/5.0 (643 reviews)