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Aiplex Bridge Reviews & Product Details

DU
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Aiplex Bridge?

We get an easy path for reviewing reviews from all social media platforms in one place. The response management option is a great help in real-time with the customer's queries. Review collected by and hosted on G2.com.

What do you dislike about Aiplex Bridge?

At present there is nothing much to say about its dislike. It's working fair enough for the concerned requirements. Sometimes they say loading is a bit slow but till today I haven't faced that issue. Review collected by and hosted on G2.com.

What problems is Aiplex Bridge solving and how is that benefiting you?

The Bridge is helping in real-time response to the customers and is able to identify the negatives that are coming up and we are working on them for our better growth. Review collected by and hosted on G2.com.

Aiplex Bridge Overview

What is Aiplex Bridge?

AiPlex Bridge is an all-encompassing Omnichannel Customer Experience Management Platform designed to foster long-lasting connections with customers through 25+ digital channels. As India's sole Digital-First Comprehensive Online Reputation Management (ORM) Platform, it enables businesses to effectively listen to customer feedback, comprehend their needs, engage in meaningful interactions, and cultivate enduring relationships. With features such as Digital Removal, Social Listening, Response Management, Review Management, Analytics, and a Digital Command Centre, all integrated into a single platform, AiPlex Bridge empowers businesses to streamline their digital presence and enhance their overall customer experience.

Aiplex Bridge Details
Languages Supported
English
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Product Description

An Omnichannel Customer Experience Management Platform. Listen, understand, engage, and build everlasting relationships with your customers across 25+ digital channels. AiPlex Bridge is India’s only Digital-First Comprehensive ORM Platform. Digital Removal, Social Listening, Response Management, Review Management, Analytics, and Digital Command Centre all under a single platform.


Seller Details
Year Founded
2003
HQ Location
Bangalore, Karnataka
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

Pavan K.
PK
Overview Provided by:

Recent Aiplex Bridge Reviews

Ansh K.
AK
Ansh K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Aiplex Bridge Insights"
It offers one stop solution for all the social media platforms that's the best thing about this.
DU
Deepika U.Mid-Market (51-1000 emp.)
4.5 out of 5
"A conventional App"
We get an easy path for reviewing reviews from all social media platforms in one place. The response management option is a great help in real-time...
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Aiplex Bridge Media

Aiplex Bridge Demo - Response Management Tool
A customer might raise an issue on Twitter and go ahead and escalate it on LinkedIn or move onto your YouTube channel and post a comment. While the customer does all this, he/she expects from you a unified seamless experience. A unified customer experience management tool like AiPlex Bridge will ...
Aiplex Bridge Demo - Sentiment Analysis
Extract crucial and measurable observations regarding brand perception, competitor tactics, market presence, sentiment, and unexplored potentials. Develop actionable business plans by analyzing data from customizable reports, identifying strengths, weaknesses, successful elements, and areas for i...
Aiplex Bridge Demo - Dashboard
Efficiently handle reviews from multiple platforms using a unified dashboard. Categorize reviews into separate queues based on their platform, sentiment, issue type, priority, and location. Assign specialized agents to handle specific types of reviews. Configure alerts to receive emails and SMS n...
Aiplex Bridge Demo - Social Mentions
In essence, it refers to the valuable information that a brand or business gathers by collecting, organizing, and analyzing data from social media mentions, whether they are in structured or unstructured form. These valuable insights aid brands in developing and implementing proactive business st...
Aiplex Bridge Demo - Brand Monitoring
Engaging in continuous monitoring and attentive listening to discussions related to your brand, products, services, competitors, and other relevant topics. Utilize the knowledge gained from these conversations to inform and enhance your business decision-making processes. Actively seek to underst...
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1 out of 2 Total Reviews for Aiplex Bridge

4.5 out of 5
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Aiplex Bridge Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Ansh K.
AK
Project Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Aiplex Bridge?

It offers one stop solution for all the social media platforms that's the best thing about this. Review collected by and hosted on G2.com.

What do you dislike about Aiplex Bridge?

The report provided to the user by the team can make them more effective that can engage the user Review collected by and hosted on G2.com.

What problems is Aiplex Bridge solving and how is that benefiting you?

It allows business to effectively engage among them and it benfits in diverse range cutsomer interactions and to grow the buisness Review collected by and hosted on G2.com.

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