Aidbase Pros and Cons

So many different "AI" chatbots out there that just aren't. This is the real deal. This was very easy to setup and get off the ground! It learned from our website, PDF's of our literature, and videos. On top of that, it was easy to integrate into our website and have clients start using it. It makes our customer service team look amazing and people are even starting to use it inside the office to get the right info.

Just amazing! Review collected by and hosted on G2.com.

Nothing that I have found so far. The pricing and customer service is great. Review collected by and hosted on G2.com.

Aidbase has been a total game-changer for us, allowing us to focus more on our business without compromising on customer support. The AI chatbot is spot on with its replies – no more weird, off-the-wall answers like we've had with other tools.

Setting it up on our website was a breeze thanks to their super clear documentation. If you’re looking for a reliable and efficient support solution, Aidbase is where it's at! Review collected by and hosted on G2.com.

We’d love to see a calendar integration in the future. It would be a huge help for managing projects and clients. Aside from that, I’m loving everything about Aidbase! Review collected by and hosted on G2.com.

Easy to program, easy to use, has a fair price, and provides a great option for testing. It is a tool that, with just a few clicks, you can implement in your chat system. Review collected by and hosted on G2.com.

It is a very new tool and still lacks some integrations, but I saw that they already have plans for native integrations like WhatsApp. However, it works very well without integrations, which has already met all my needs. Review collected by and hosted on G2.com.

What I appreciate most about Aidbase is its AI-powered support features, which greatly improve customer service efficiency.

I can have both an AI chatbot to handle first-line requests and a ticket system to handle more complex cases. It's perfect.

I'll definitely use it in my new projects, it looks like it's easy to integrate and use, plus support is always online. Review collected by and hosted on G2.com.

Nothing so far. Aidbase has everything I need. Review collected by and hosted on G2.com.

The ease of use, it combines all the features that I would have built in weeks in one single tool Review collected by and hosted on G2.com.

Integration still need improvment but I see them adding features every month Review collected by and hosted on G2.com.

The ease of use and installation but most of the all the quality of the answers the bot gives Review collected by and hosted on G2.com.

Nothing so far. There are no cons I have identified yet. Review collected by and hosted on G2.com.

- Responsive, friendly team with a proven track record behind it

- The product is targeted towards (low-code) developers, which enables customisation which is missing from many of the equivalent competitors.

- A fair cost model driven by your openAI credit usage

- Product driven sales that lets you go from 0 to POC within an hour, so it is easy and fast to implement. Review collected by and hosted on G2.com.

It's an early stage product, which naturally means there are kinks, incomplete features and imperfect UIs that need to be built out. But this is also a great opportunity to get your requests prioritised! Review collected by and hosted on G2.com.

It solves a major support problem, the UX is great, and constant new features every month. Review collected by and hosted on G2.com.

Waiting for mobile app (iOS) - once it has this, it will be next level. Review collected by and hosted on G2.com.

What I like best about Aidbase is its AI-powered support features, significantly enhancing customer service efficiency. The platform's ability to automate responses and integrate seamlessly with existing tools is impressive. Review collected by and hosted on G2.com.

Nothing so far! It's all good! I am really happy! Review collected by and hosted on G2.com.

Great friendly user interface, highly customizable, easy implementation, great documentation, flexible, and powerful features and integrations Review collected by and hosted on G2.com.

Because its still a new tool so it may be missing some features yet they tend to launch new features almost on weekly basis and their customer support is great. So I believe the platform will develop much better over time. Review collected by and hosted on G2.com.