AI based assistant for customer service Discussions

This is our use case for automating text based customer service. With the pilot customers, we are seeing potential to reduce costs by 75% and more importantly provide service levels that were practically impossible until now. Your customers will never hear the most dreaded two sentences - "Your call is very important to us. Please stay on the line until a customer service representative is available." When users leave AI based assistant for customer service reviews, G2 also collects common questions about the day-to-day use of AI based assistant for customer service. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.