AJ
Alicia J.
Head of Social
Small-Business (50 or fewer emp.)
"Great software for social media marketing and beyond"
4.5/5
What do you like best about Agorapulse?

Very helpful tech team that takes into account our suggestions for business innovation. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Sometimes some of the things that would be valuable to us as a agency aren't carried forward like Pinterest reporting integration for example but overall it's a fab software and great team. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Social Media Management made easy."
5/5
What do you like best about Agorapulse?

The best thing about Agorapulse is that it is simply intuitive to use, I can schedule all my social media posts in advance (with AI features), I can connect other programs (e.g., Canva), and I can significantly ease my work compared to before. The customer support is very good. Many things are handled by the chatbot, but if it doesn't know what to do, you can immediately reach real people. You can start using the program right away, as everything is very easy to operate. I use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I have not found any weaknesses in the program so far. In contrast, the competitors repeatedly had things that did not always work. Review collected by and hosted on G2.com.

CH
Christine H.
Owner
Small-Business (50 or fewer emp.)
"The easiest and most comprehensive out there"
5/5
What do you like best about Agorapulse?

The scheduling feature is easy to view for all of the platforms and companies I represent. It has NEVER failed on me. The team is helpful when I've had questions that have never related to product failure, but use of a feature. Setup took no time, which was integral because I am a daily user for my business. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

My only negative is that I wish adding profiles beyond 10 was not priced as high as it is. Adding a couple at that price is not terrible, but when you need to add 8 or 9, it can get costly. Review collected by and hosted on G2.com.

JK
Jordan K.
Enterprise (> 1000 emp.)
"Great tool that gives power to small social teams without too big of an investment."
4/5
What do you like best about Agorapulse?

I've really enjoyed the functionality of AgoraPulse. We're able to create a group of posts on the same topic, but it allows us to change the photo, caption, and links to match each channels audience. I also love being able to create custom reports! We have specific needs for reporting, and I had to have the agency version in previous tools. Thankfully, we can do this all on our own! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I do wish some metrics were available, including Facebook story metrics. If it's published directly from Instagram to Facebook, these don't show up in Agorapulse. I also have found some of Instagram's story metrics, specifically the tap back, exit, and swipes, are inaccurate. If these matter to you, it becomes a manual process. Review collected by and hosted on G2.com.

ID
Ingrid D.
CEO Founder
Small-Business (50 or fewer emp.)
"Agorapulse is our agency's tool of choice!"
5/5
What do you like best about Agorapulse?

We've used many different social media management tools and we decided to switch from Sprout to Agorapulse a couple of years ago. One reason was price, but we also prefer both the inbox and scheduler in Agorapulse over Sprout. The inbox allows us to see what the comments look like on the native platform without clicking through to the native platform, saving us time and giving us valuable context as to the conversation taking place in the comments. We find scheduling much faster, efficient and intuitive with Agorapulse. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

We'd LOVE to be able to export comments by label from the inbox. This is a feature that Sprout has and we wish Agorapulse had too. Review collected by and hosted on G2.com.

SA
Solomon A.
Business Director
Small-Business (50 or fewer emp.)
"Poor customer service and bug resolution"
0.5/5
What do you like best about Agorapulse?

Low cost and value for money, flexible price plans. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Frequent bugs and periods of critical errors. Poor customer service with Victor. Review collected by and hosted on G2.com.

Geo S.
GS
Geo S.
Social media manager
Small-Business (50 or fewer emp.)
"Agorapulse review"
3.5/5
What do you like best about Agorapulse?

Inbox feature and UI is pretty is to use Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I didn’t like the reporting, wasn’t comprehensive Review collected by and hosted on G2.com.

Megan D.
MD
Megan D.
Customer Support Agent
Mid-Market (51-1000 emp.)
"Great Platfrom"
5/5
What do you like best about Agorapulse?

The most helpful aspect of using Agorapulse is having all the tools needed in one place, from integration to posting content and engaging the audience. Very easy to use! It's also a plus to have the support team available if anything goes wrong—they have amazing customer support! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Nothing! I enjoy using it daily and seeing what new features and updates will be rolled out next. I wish there were a way to suggest/provide feedback on the updates. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"A must-see for 6 years!"
4.5/5
What do you like best about Agorapulse?

- I can see at a glance all the posts to be published across all the networks I manage. I can also easily duplicate certain posts and have the team approve them.

- Managing client responses with our Customer Service is smooth: I assign them the messages, some require a custom response while others benefit from pre-recorded answers to standard questions.

- The data used for each network is the same: no more wording issues between different platforms to ensure that the data is comparable across networks.

A really well-thought-out tool for daily and advanced use! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I don't see any disadvantage. The platform rarely experiences some bugs, and these are resolved quite quickly if they are not caused by the social networks themselves. Review collected by and hosted on G2.com.

Yseult O.
YO
Yseult O.
Conseillère médias sociaux - Direction des communications et des affaires publiques
Enterprise (> 1000 emp.)
"Agorapulse greatly facilitates our daily life! :)"
4.5/5
What do you like best about Agorapulse?

Agorapulse offers a complete solution for social media management, making the process more efficient, analytical, and collaborative.

- Facilitates our daily work

- Significant time savings every day

- Greatly helps us with social media reports

- Excellent customer service

We use this platform daily. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

The fact that I am not programming stories as we have an Instagram account 'content creator' Review collected by and hosted on G2.com.