Tim B.
TB
Tim B.
Training Coordinator
Mid-Market (51-1000 emp.)
"Game-Changer for B2B Manufacturing: 25,000,000% Growth in Social Media Performance"
5/5
What do you like best about Agorapulse?

The reporting features are absolutely a game-changer and my favorite part of Agorapulse. I can customize reports for weekly and monthly analysis and consolidate metrics across all platforms, which makes it easy to present clear data to leadership. The scheduling capabilities have been transformative too - I can plan content days in advance instead of having to post in real-time across multiple platforms. The mobile app is also invaluable, allowing me to capture and share content on the fly when I see something worth posting. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

No dark mode. This is genuinely a minor complaint at best, I just really like dark mode apps. Review collected by and hosted on G2.com.

BB
Bianka B.
Président
Small-Business (50 or fewer emp.)
"Great tool for social media management"
5/5
What do you like best about Agorapulse?

Agorapulse is an essential tool for social media management. We use it daily at Effet B and particularly appreciate its intuitive interface, comprehensive features (scheduling, moderation, reporting), and the clarity of the reports. The calendar is very well designed, the unified inbox tool saves us valuable time, and the customer service is always quick and efficient. It is a reliable platform that allows us to better collaborate as a team and optimize our social strategies.

I highly recommend Agorapulse to any agency or SME looking to structure and simplify their social media management. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Although the reports are clear and easy to use, some advanced metrics or customization options (notably for comparative or segmented reports) may be limited compared to other platforms more oriented towards "data analytics." Review collected by and hosted on G2.com.

Dalia A.
DA
Dalia A.
Media Production Section Head
Mid-Market (51-1000 emp.)
"Outstanding Support Team Makes All the Difference"
5/5
What do you like best about Agorapulse?

The support team is highly responsive, and the tool is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Nothing comes to mind at the moment. I’ve been using Agorapulse for over six years, and every issue I’ve raised in the past has been addressed and resolved. Review collected by and hosted on G2.com.

Lindsey C.
LC
Lindsey C.
Social Media Coordinator
Mid-Market (51-1000 emp.)
"Amazingly Helpful"
4.5/5
What do you like best about Agorapulse?

I love the ability to monitor and respond to multiple social media platforms all in one space. I love that I can group the profiles and organize it. The queue feature is great. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There are some aspects that I wish were easier to customize (like labels) and I wish there was an integration that allowed links on FB and IG stories. I also wish Pinterest reporting were available. I would love to be able to batch label a group of posts. I wish I could listen for keywords in more spaces Review collected by and hosted on G2.com.

NC
Nikki C.
Owner
Small-Business (50 or fewer emp.)
"You are in the BEST hands with Agorapulse!"
5/5
What do you like best about Agorapulse?

For my agency Agorapulse does everything we need and more! It has an excellent, thorough and clean user experience and its features and functionality are constantly evolving to keep up with the continuous changes within each social media platform. It's also extremely easy to connect and get started and then integrate into your workflow.

I especially love their comprehensive reporting, it's great for clients and it makes me look good, as though i've put in a great deal of work - but Agorapulse is really doing it all for me!

I've been using Agorapulse for over 12 years now, and although I have tested almost all social media management platforms over the years (as I needed to stay up to date with whats out there, know what others do and be able to recommend suitable programs for clients of all different sizes and needs, in my workshops and coaching sessions) but for me Agorapulse always wins in every category, any many of my clients also come to this conclusion quickly.

Lastly, and most importantly I need to mention the customer service... absolutely second. to. none! seriously! You will not find a team that is more efficient and dedicated and actually CARES about the service they provide and their customers, and what they need. Their communication and genuine people who they have on their team mean a lot to my business as i'm always confident they'll have my back and help when needed or resolve an issue.

Stop shopping for the best social media management platform - you just found it. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Honestly nothing. Maybe it is a little expensive for some people, but once you fully grasp its capabilities and what it can do for you, you'll see it's worth its weight in gold. Review collected by and hosted on G2.com.

VH
Vincent H.
Chargé de communication digitale
Mid-Market (51-1000 emp.)
"An intuitive tool to manage social networks all in one place"
5/5
What do you like best about Agorapulse?

We have been using Agorapulse for several years, and this platform simplifies the management of our social networks by centralizing all our accounts in one place, particularly on Facebook, Instagram, X, and LinkedIn.

In my opinion, there are three major positive points:

- The ability to schedule content in one place: This allows for an overview and complete control over what is broadcasted, with the option to reschedule the publication if necessary. There is a calendar that allows you to see everything that is or has been broadcasted.

- Teamwork: Although I am the only one scheduling the content of the publications, several of us respond to messages from our subscribers. This allows everyone to get involved on the platform, to track who responds to which message, and to be more responsive in our replies.

- Statistics: When we want to check the performance of our pages or publications, all the statistics are accessible in one place, which saves us time.

Finally, this platform is also very intuitive and easy to use, making it accessible to almost everyone. There is also customer support that can assist us in case of problems and proactively via an integrated chat tool. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There is not really a major flaw with this platform, what I can regret, for example, are currently the limitations in using LinkedIn on the platform, probably due to some technical blocks from the LinkedIn platform. For this social network, it is sometimes necessary to go directly to the platform rather than through Agorapulse. Review collected by and hosted on G2.com.

Jean-Baptiste C.
JC
Jean-Baptiste C.
Community Manager
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"An all-in-one tool essential for daily use and super intuitive"
4.5/5
What do you like best about Agorapulse?

A considerable time saver thanks to Agorapulse, which aggregates our more than 60 social media pages, notably with the sorted inbox and its features such as response templates, but also for scheduling content publication (editing visuals and captions by profile, hashtag groups, etc.). An indispensable daily tool that is very easy to use and far ahead of the competition in terms of interface and experience. The relationships with the support teams are as regular as they are enriching! Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There are still some possible optimizations in responding to incoming messages, particularly with the development of AI solutions, but also by going further in content publishing by proposing topic ideas to address based on the social network/positioning/target. We are also looking forward to being able to duplicate response templates across different profiles, which would be a real advantage! Review collected by and hosted on G2.com.

Hugo H.
HH
Hugo H.
Senior customer experience advocate
Mid-Market (51-1000 emp.)
"Well-Organized App, But Issues with Facebook Comment Integration"
3.5/5
What do you like best about Agorapulse?

I like the organization of the application Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

We were not able to find a solution to why some facebook comments where not appearing in Agorapulse Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"We've been using it for years and love it."
5/5
What do you like best about Agorapulse?

They have very good customer service, and it's an intuitive software to use. The built-in UTM builder and link-in bio makes life a lot easier for us and our clients. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

They're limited by the API of the social media platforms. What can you do? Review collected by and hosted on G2.com.

Tobias A.
TA
Tobias A.
Social Media Manager
Small-Business (50 or fewer emp.)
"The perfect tool for managing social media in a team"
5/5
What do you like best about Agorapulse?

Agorapulse is full of clear and easy-to-use features. Create, share, measure in just a few clicks from your computer or smartphone in just a few moments. A time and productivity gain that we all appreciate daily because we use it every day for our communications and message management.

The transition to Agorapulse and its integration went smoothly, we were trained in groups.

The platform is constantly evolving to remain competitive. The support service is responsive and we often interact with the developers, which is very enriching for everyone. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

No particular problems. The features are well thought out. Review collected by and hosted on G2.com.