Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Agorapulse Social Media"
3/5
What do you like best about Agorapulse?

I like that it's easy to see what messages you get from all platforms, and you can respond to them right through the program instead of having to log into each account. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Sometimes it won't show the media and will say it's unavailable, but if you log into the account or click "show my on Instagram" it will show up. Some messages also can't be replied to after a certain amount of time. Review collected by and hosted on G2.com.

Heather P.
HP
Heather P.
Small-Business (50 or fewer emp.)
"Customer service is top notch"
5/5
What do you like best about Agorapulse?

Not only is the product great, but their customer service is top notch. I had a problem and they went out of their way to help me fix it. Very responsive, and helpful. The product itself is something I have used on and off for a few years when needed - and it's definitely my favorite, and affordable. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

The only thing I can say I don't like is that there is not an option to post to a creator account on Instagram - but that is not the fault of Agorapulse. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"AgoraPulse a great tool for managing multiple social accounts"
4/5
What do you like best about Agorapulse?

Labels and Reporting have been the biggest help in purchasing this tool as well has the great help from the support team who are quick , responsive and super helpful. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Some twitter intergration still needs to be finalized byt this is due to the messing around of twitter ( X) accounts & API's lately not Agora. Review collected by and hosted on G2.com.

MB
Mariana B.
Small-Business (50 or fewer emp.)
"very easy to use"
5/5
What do you like best about Agorapulse?

it's easy to use, the labels are very helpful Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

when many comments are responded to with the same answers, and the way to continue responding is blocked Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Needed assistance getting back into my account"
4/5
What do you like best about Agorapulse?

It is very helpful to be able to track all our social media and respond in one place. It saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

I haven't been using Agorapulse long enought to really have anything that comes to mind. Review collected by and hosted on G2.com.

Lacee T.
LT
Lacee T.
Social Media Manager
Small-Business (50 or fewer emp.)
"Exactly what we need!"
5/5
What do you like best about Agorapulse?

As a Social Media Community Manager, Agorapulse helps my team stay connected with our online fans, understand insights about our community and more. I love that they are always adding new features and continuing to innovate the platform based on the changing industry. As a small, growing business, the price can't be beat. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

There isn't much to call out here! As with any social platform, the API integrations aren't perfect, but the Agorapulse team is always willing to help work through any issues that have come up. One feature that we'd like to see in the future is the ability to search through comments by name, keyword, etc. Review collected by and hosted on G2.com.

Elizabeth  M.
EM
Elizabeth M.
Senior Performance Analyst
Enterprise (> 1000 emp.)
"Streamlines our approach to social media management."
4.5/5
What do you like best about Agorapulse?

I so much love Agorapulse inbox assistant feature. This tool organizes our message inbox. By automatically reviewing , bookmarking , and labeling inbox messages , there is little chance of missing any message sent to us via any of our social media platforms. Basically for me, without the inbox assistant tool , our Agorapulse inbox will be a mess. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Inability to leave notes on scheduled posts from the calendar is a major limitation of Agorapulse. While users can communicate with team-members by assigning posts, there is no way to add reminders and descriptions to the scheduled post (even for myself) for quick viewing. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"It makes it much easier for me to carry out my activities."
4.5/5
What do you like best about Agorapulse?

That I have the ease of seeing everything that arrives in one place, as well as checking the activity I have on the platform and the ease of performing different activities, such as scheduling content, within it. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

What I don't like is that sometimes it doesn't show the messages that should arrive immediately and it doesn't save the changes made when scheduling content. Review collected by and hosted on G2.com.

Caroline H.
CH
Caroline H.
Founder + CEO
Small-Business (50 or fewer emp.)
"Best scheduling platform I've used in 5+ years!"
5/5
What do you like best about Agorapulse?

My favorite feature is the ability to share content calendars directly with my clients to review content. Before Agorapulse, we created content calendars in Google Sheets and sent them to clients to review. It didn't look professional, and it wasn't user-friendly. Once our clients approved the content, we would have to manually put every post into our publishing system. The entire process was extremely inefficient and repetitive.

Agorapulse has made this process so much easier and more efficient. Plus, it's much more user-friendly for our clients. Our clients can see every post exactly as it would appear on the social media platform and then click "approve" or "reject" directly on the platform. If they click approve, the post is automatically scheduled to publish. If they click "reject," they can leave feedback on the post so our team can go in and make the necessary changes. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

With all the different features, it can be overwhelming when you're just starting to use it. Our team has been using the platform for about a year, and we still don't use all of the features to their full potential.

It would also be great if they could schedule to Pinterest! That's the only platform we need to use a different scheduling platform for (Tailwind), but it's honestly worth it. Review collected by and hosted on G2.com.

Rodrigo I.
RI
Rodrigo I.
Strategic Finance
Venture Capital & Private Equity
Mid-Market (51-1000 emp.)
"One of the best comprehensive social media management platforms out there"
4.5/5
What do you like best about Agorapulse?

I love this platform and how much it can do for social media management and social listening while investing a much smaller amount of time than before. Agorapulse makes it easy to set up a publishing calendar and is compatible with all social channels used within the organization. I love that I can easily access the application from the web or through my mobile device and how optimally it works on both platforms; moreover, it is a breeze to create, schedule and publish marketing content across all accounts. Something I would also like to highlight about Agorapulse is the quality of their support; every time I have had a problem, we have interacted; they are very efficient and, above all, responsive to the user. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

Although it is a bit expensive software compared to others, it is worth it; so far, I have been able to do an excellent job through the use of Agorapulse; it has helped me save time that I can devote to other tasks. Also of great relevance in the organization, so I have no dislikes to expose. Review collected by and hosted on G2.com.