![James K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James K.")
JK

James K.

Social Media Manager

Mid-Market (51-1000 emp.)

1/1/2020

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"Simple & effective: Comprehensive functionality at a competitive price"

5/5

What do you like best about Agorapulse?

We manage 50+ social profiles for our 25+ locations worldwide, so coordinating and monitoring this across has been challenging in the past. With Agorapulse we're able to connect all of these 50+ profiles and centralise CM, reporting & content calendars in one place. Most importantly, the Agorapulse pricing model doesn't penalise you excessively for having a lot of profiles, as is the case with many competitors.

The implementation is also extremely simple: I've worked with other SMMS in the past that almost require a team for setup and configuration - to be fair, they are more configurable and complex in structure, but the beauty of Agorapulse is the simplicity. It's super easy to add profiles, configure user access, or set up inbox automation rules. Overall: super painless admin and configuration.

The same goes for reporting: the reporting is arguably more basic than other SMMS, but it's exactly what you need: high level insights at profile and content/post level, actionable recommendations on best time of day or day of week to publish, plus an easy to implement content label system that lets you tag up all of your posts and see reach/engagement per tag - this is great for optimising your content strategy & understanding what wroks and doesn't over time.

In short: Agorapulse gives you just what you need: a useful, simple fully-fledged SMMS at a very competitive price. I would recommend it to any business (dependent on use case) but I think it's especially great for small & medium size companies who want to up their social media game, without breaking the bank. Review collected by and hosted on G2.com.

What do you dislike about Agorapulse?

For me I would like to see further development on the mobile app: at the moment I find it useful (especially on weekends) for checking in on CM, making sure a post is properly scheduled etc but still find it necessary to boot up the laptop and use the browser version to get things done. I would like to see the app developed to the point where it can be relied upon 100%, with 100% of the functionality of the browser based version - social media managers are used to being always on & having the flexibility to work from mobile is very useful. Review collected by and hosted on G2.com.

Recommendations to others considering Agorapulse:

This is a great SMMS in general, especially for small and medium-large businesses who are looking to start a professional social media strategy and manage CM, without breaking the bank. For a very reasonable price point you have a fully fledged CM inbox, actionable reporting, basic listening & content scheduling. Review collected by and hosted on G2.com.

What problems is Agorapulse solving and how is that benefiting you?

Our biggest benefit is that we have been able to connect 50+social profiles (for our 25+ worldwide locations) in one platform and we're now starting to conduct CM and reporting across all of these centrally. It's a huge benefit for us as a business. Obviously you could do this with most leading SMMS but the specific benefit of Agorapulse is that the pricing model is very fair, allowing lots of scale in the pricing tiers, and doesn't burn you with inflated fees for having a lot of accounts, as is the case with many competitors. Review collected by and hosted on G2.com.

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Response from Lisa Kalner Williams of Agorapulse

[Editedit](https://www.g2.com/survey_responses/agorapulse-review-3952882/official_response/edit)

Hi there James,

Wow! I don't where to start ... how about thank you very much? Clearly, you've been in the social media space for a while and see how we compare to other social media management tools. Thank you for highlighting where we excel and where we can improve.

Here's to a great, continued experience using Agorapulse for your business!

Warm regards,

Lisa Kalner Williams

Product Marketing Director

Agorapulse

Current UserValidated ReviewerSource: Organic

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