There isn't just one thing I love about Agiloft! Our implementer went above and beyond to understand our requirements and tailored the product to our needs. It's incredibly user-friendly and has made my team's work much easier and more efficient. They use the product throughout their day and really enjoy using it! We've been able to customize the platform to improve our data collection and reporting. The ability to create custom reports on our own is a huge benefit—no waiting around for someone else to build them. Integration with our customer information system allowed us to provide our Care team with scripting to ensure they capture critical information in their interactions with customers. Customer support is just a ticket away and their response time is quick. Review collected by and hosted on G2.com.

We truly have nothing negative to say about the Agiloft product. Our journey with Agiloft has been nothing but positive from the beginning, and that positive experience continues to this day! Review collected by and hosted on G2.com.

Agiloft is very user friendly and it is easy from an admin side to add clauses and make template changes. Our requestors find it easy to request an agreement and the template generation is very easy to use. We can run reports and searches on all fields. Agiloft is a major part of our work day and plays a vital role in our department. Review collected by and hosted on G2.com.

Each amendment only ties back to the original agreement and does not stack changes. For example, if you chane salary in the Second Amendment and then add a Third Amendment that changes PTO, the record for the Third Amendment will have terms from the original agreement it is linked to and then updates fields for that amendment. So the Salary will show from the original agreement and not what was updated in Second Amendment. Review collected by and hosted on G2.com.

The code free built allows for the admins to easily adjust and build new field or adjust rules and actions to meet the new needs of the organization. Also it has ease of implementation. Review collected by and hosted on G2.com.

When there are bugs that you come across where needs to get addressed deeply, the customer service and support teams and admin team are too slow to acknowledge it. Review collected by and hosted on G2.com.

It will help increase our contract review efficiency, especially using Screens! Review collected by and hosted on G2.com.

Nothing, so far! We are very pleased with our experience Review collected by and hosted on G2.com.

It can be easily configured as per the company's requirements. Contracts are easily generated with the help of print templates. The system offers can be integrated with other external applications like Docusign, SignNow etc. Review collected by and hosted on G2.com.

Currently, any changes or developments are made directly on the live environment. A test/dummy environment should be made available to first test the changes/functionality on the dummy environment, and if the testing is successful, it can be copied to the live environment/production.

The UI needs to be improved. Review collected by and hosted on G2.com.

The rule building platform that is easy to navigate and perform. Customization on the looks and feel. Review collected by and hosted on G2.com.

The table structure as it can be linked to many many different tables. Not clear for the user how many tables' field is included or related to the current table you are working on. A lot of hidden source information that make it hard for the user to modify or make changes. Review collected by and hosted on G2.com.

In all of the years that we have used the product, it has consistently been the most reliable software that I manage. Downtimes have been rare and quickly resolved. Agiloft is very good about notifying us about system updates and when ever I have had a question, the support ticketing team has been very responsive. Even though our needs are simple, it seems that Agiloft is constantly rolling out new functionality.

The ability to customize a lot of the features based on user types is a great feature. Being AD-integrated is also a plus. We were able to automate our new user provisioning, which was very helpful. Another great tool is Agiloft University. I really appreciate the fact that Agiloft offers such a robust tool for training on the program.

Most importantly, I want to commend Agiloft for remembering the human touch. On the rare occassions when I have called the support line, I was able to reach a person. In this age of AI and chat tech support, I have a team of people who have gone out of their way to communicate with me and ask if I need anything. I would also like to personally commend our Customer Success Manager, Govind Sharma. His patience and professionalism was greatly appreciated during our contract renewal process. Review collected by and hosted on G2.com.

We have used the product since 2017, and I have not had any issue that I was either unable to resolve for myself or resolve with the assistance of their support options. Review collected by and hosted on G2.com.

Low code, ease of use, number of features, helpful integrations out of the box (but some you have to pay for), workflows and task functionality, highly customizable, different permission levels so different people with different roles see different things Review collected by and hosted on G2.com.

-Some settings are many layers deep and is not necessarily the most user friendly or user intuitive to access

-mobile interface has not been invested into in years

-limitations of the end user interface in how it's code based. and if it only had 10-20% more features, it would truly stand out

-out of the box comes with too many unused tables and modules

-not enough RAM

-not customizable enough - for example, subtracting two date/times is a nightmare Review collected by and hosted on G2.com.

We implemented Agiloft about 5 years ago now and it has completly changed how we handle contracts from request to execution, and all the way to billing. We use to handle the whole process via email, and the was a cumbersome process, however after coming across Agiloft and seeing the custom features and abilities it's capable of, we went to work in implementing the program and haven't looked back. Apart of standardizing and centarlzing our contract management process, the best feature is that fact that we were able to integrate with our billing system so that once a contract is executed, it can create the billing and send it to our billing system, rather then having it missed or manually entered. Review collected by and hosted on G2.com.

As powerful of a tool Agiloft is, it would be great if it was more simplified so that we can implement new features faster into our workflows, rather then waiting of consultants. Review collected by and hosted on G2.com.

Agiloft is always at the ready for any questions or if needed setting up a meeeting covering various topics. They are there to help. Review collected by and hosted on G2.com.

I'm still farly new to the application (8 months) so for me it has been a learning curve to understand all the different workflows we have in place for the varios levels. Review collected by and hosted on G2.com.