BA
Benjamin A.
Small-Business (50 or fewer emp.)
"AfterShip is an Incredible App!! I like It!"
5/5
What do you like best about AfterShip?

Great experience. I was offered another week to make sure I liked the benefits of after ship. It's geared more for the customer but it has added some great value to my shop for the guest . Thank you again Ankit Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

As of now I do not dislike anything, wanna use it more and more Review collected by and hosted on G2.com.

LB
lauren b.
Small-Business (50 or fewer emp.)
"great software and attentive staff for help"
5/5
What do you like best about AfterShip?

it was easy to navigate but moreso the team is extremely helpful. They are very responsive and helpful Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

i havent encountered any problems thus far Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip

We appreciate your kind words about our software and team. It's great to hear that our team has been responsive and helpful to you. If you have any suggestions or feedback for us, feel free to let us know!

Diego R.
DR
Diego R.
Producer / Composer
Small-Business (50 or fewer emp.)
"All of my packages and deliveries in one spot"
4/5
What do you like best about AfterShip?

Like the title of my review says, with AfterShip I have all of my tracking for my packages in one spot. I don't need to be looking through e-mails or build my own dashboards for keeping track of all the packages that are headed my way, making it exceptionally beneficial for those times when packages are late or lost! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Just like you will see in my screenshot (if you can see that), AfterShip doesn't let me categorize my shipments. I don't need to be looking at my personal deliveries (e.g., Amazon packages ordered to my personal account as opposed to my business account) or even a Mother's Day Groupon I bought for my wife. If the algorithm were better at identifying these things and improving user experience, this app would be a 10. Review collected by and hosted on G2.com.

Miranda B.
MB
Miranda B.
Graphic Designer
Small-Business (50 or fewer emp.)
"great customer service"
5/5
What do you like best about AfterShip?

sms and email, customer service avaiavle to help with on screen help, number of features and templates, ease of use Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

wait time for toll free number to be assisgned Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip

We're glad to hear that you appreciate our SMS and email features, as well as our customer service availability. We understand that wait times can be frustrating and we are constantly working to improve our support system. Thank you for your feedback!

Jack  L.
JL
Jack L.
Mid-Market (51-1000 emp.)
"This feature is great to use"
5/5
What do you like best about AfterShip?

The UI is straight forward and user friendly. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

There's nothing I can complain about. It's simply amazing. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip

Thank you for your kind words! We're thrilled to hear that you find AfterShip amazing and that it's meeting your needs.

SK
SHEELA K.
Small-Business (50 or fewer emp.)
"AfterShip customer service is top-notch!"
5/5
What do you like best about AfterShip?

I want to thank especially Ankit for the good customer support that he did for me to help me sync my orders correctly. He is a super nice person that wants to help. Awesome app & customer service. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

As of now i do not dislike anything. I would like to use it more and more Review collected by and hosted on G2.com.

Response from Shahbaz Khan of AfterShip

Thank you for your kind words! We're glad to hear that Ankit provided you with excellent customer support. We're committed to providing top-notch service to all our customers.

AL
Alisha L.
Small-Business (50 or fewer emp.)
"Excellent Support Staff"
5/5
What do you like best about AfterShip?

Ease of use, friendly process and flexibility they offer. Also, customer support was prompt and fantastic. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Nothing that I dislike about them. They are efficient. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip

We are thrilled to hear that you found our support staff excellent and our platform easy to use. We are committed to providing prompt and fantastic customer support. Thank you for your feedback!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Good integration with Shopify"
4/5
What do you like best about AfterShip?

Easy to setup and syncs good with shopify. Nice graphics to show on products Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

The google start integration should be cheaper to get, otherwise good app! Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip

Thank you for your positive feedback! We're happy to hear that AfterShip is helping you display nice graphics and product reviews on your Shopify store. We'll definitely take your suggestion about the Google star integration into account. We appreciate your support!

DM
Danielle M.
Small-Business (50 or fewer emp.)
"Easy & quick returns app"
5/5
What do you like best about AfterShip?

I like how simple it is to set up the returns system using the aftership returns app. It makes customer returns much easier for myself & for the customers. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

The monthly costs could be slightly lower for small businesses Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Aftership Tracking"
5/5
What do you like best about AfterShip?

It's the only tool that really suits my use case since my business isn't integrated with any e-commerce solutions/platforms. The UI is also very similar to Shopify which helps with the onboarding experience. When I requested for help with my issue from Aftership, I was connected quickly with an agent (Nitin) which assisted me quickly through Google Meet. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Everything is good as of now, I don't really find anything wrong with it. Review collected by and hosted on G2.com.