Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Outstanding Customer Service"
5/5
What do you like best about AfterShip?

Customer Service team was extremely diligent and helpful in resolving our issue. They responded swiftly and offered clear, step-by-step instructions, ensuring a quick resolution. I'm grateful for their professionalism and commitment to customer satisfaction. Highly recommend AfterShip for their exceptional support and reliable service! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

There is no downside. Everyhing was okay. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
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Thank you for your kind words about our Customer Service team! We strive to ensure that our customers receive clear and step-by-step instructions for quick issue resolution. We appreciate your recommendation and are committed to maintaining our exceptional support and reliable service for your shipment tracking needs.

Jasmine O.
JO
Jasmine O.
Mid-Market (51-1000 emp.)
"10 out of 10"
5/5
What do you like best about AfterShip?

Customer Support is the best, they help me set up account in timely manner Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Nothing I can truly say I dislike about aftership Review collected by and hosted on G2.com.

Response from Niraj Kumar of AfterShip
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Thank you for the glowing review! We're thrilled to hear that our Customer Support team provided you with excellent service. If you ever have any questions or need further assistance with setting up your account or anything else, please don't hesitate to reach out. We're here to help make your experience with AfterShip as smooth as possible. Thank you for choosing AfterShip!

Adrian B.
AB
Adrian B.
Founder
Small-Business (50 or fewer emp.)
"Best App for small business and Blog Pages"
5/5
What do you like best about AfterShip?

The support is great, the prices are fair. Highly recommend the app. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Nothing, cannot complain for the price. The Blog section is easy to use, this was our most important point Review collected by and hosted on G2.com.

Response from Pratibha Singh of AfterShip
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I wanted to express my gratitude for your feedback. Your positive feedback has reaffirmed our commitment to providing the best value for our customers.

Your satisfaction is our top priority, and we are delighted to hear that our pricing and Support have met your expectations.

Your feedback motivates us to continue delivering exceptional products and services.

Should you have any further inquiries or suggestions, please do not hesitate to reach out to us at [support@aftership.com] to assist you and ensure your satisfaction with our products.

Atish P.
AP
Atish P.
Manager - Systems at Biotech Vision Care Pvt. Ltd.
Mid-Market (51-1000 emp.)
"Excellent Customer Support!! This app makes my life easier"
5/5
What do you like best about AfterShip?

Amazing Tracking services! Highly recommended

Simply Love this app and great customer Support!

Very patient and kind tech staff!!! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Everything is working very good, Nothing to be dislike! Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
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Thank you for your kind words! We're glad to hear that our app is making your life easier and that you appreciate our customer support.

AY
ali Y.
co funder
Small-Business (50 or fewer emp.)
"professional and quick"
5/5
What do you like best about AfterShip?

being professional and responding very quick Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

nothing to dislike everything wes perfect Review collected by and hosted on G2.com.

Response from Ankush Kumar of AfterShip
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We're glad to hear that you found Customer support professional and quick. We appreciate your kind words.

Please feel free to reach out to us via live chat and email for further help.

RW
Roger W.
Small-Business (50 or fewer emp.)
"great serviceGreat support from Aftership"
5/5
What do you like best about AfterShip?

We had great support today from Aftership, they are always there to help with any questions we have Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

So far everything is working well, we have nothing to cpomplain about so far Review collected by and hosted on G2.com.

Response from Ankush Kumar of AfterShip
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Thank you for your positive feedback! We're glad to hear that you had a great experience with our support team. At AfterShip, customer satisfaction is our top priority, and we're always here to assist you with any questions or concerns you may have.

GS
Gio S.
Small-Business (50 or fewer emp.)
"Streamline the post-sale experience for our customers."
4/5
What do you like best about AfterShip?

Easy-to-use interface and easy to configure, with integration with several services. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Cheaper packages target those who need just a tracking system. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
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It's great to hear that AfterShip has been able to provide shipping status updates to your customers. We appreciate your feedback about the cheaper packages and will take that into account as we work to improve our services.

Kunal S.
KS
Kunal S.
Small-Business (50 or fewer emp.)
"Wow~ Super-duper fast customer Support"
5/5
What do you like best about AfterShip?

Very helpful customer service! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

I want to use it more, but as of now I don't dislike it... Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
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We're thrilled to hear that you had a positive experience with our customer service team! We strive to provide fast and helpful support to all our customers. Thank you for your kind words, and we're here to assist you with any tracking needs in the future.

RV
Razvan V.
Small-Business (50 or fewer emp.)
"Amazing"
5/5
What do you like best about AfterShip?

They are really quick responding and helpful at any step you need !

Great Customer Service and Great APP Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Can't find any yet. As soon as I suggested something, just 1 hour later appearead in the app. AWESOME ! Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
Edit edit

Thank you for your positive feedback! We strive to provide quick and helpful customer service at every step. We're glad to hear that you are satisfied with our app and that we were able to address your suggestion promptly. If you have any further feedback or need assistance, please feel free to reach out to us.

Kavita s.
KS
Kavita s.
Small-Business (50 or fewer emp.)
"Excellent Platform to track shipments"
4.5/5
What do you like best about AfterShip?

by using AfterShip, we can track multiple courier partner shipments with complete tracking history. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

It should have customer number so we can communicate easily. Review collected by and hosted on G2.com.

Response from Niraj Kumar of AfterShip
Edit edit

Thank you for sharing your positive experience with AfterShip! We're thrilled to hear that you find our platform excellent for tracking multiple courier shipments. Your feedback about having a customer number for easier communication is valuable, and we'll definitely consider it for future improvements. We're glad that AfterShip has been able to solve your tracking API needs and benefit your business. If you have any more suggestions or questions, please feel free to reach out to us. We're here to help!