The plans are well explained and most importantly when I need help upgraded my plan, I was able to get help right away from an ACTUAL PERSON!!!! Review collected by and hosted on G2.com.

Nothing so far, will let you know when something comes up. Review collected by and hosted on G2.com.

The AfterShip customer service is prompt and helpful, they respond quickly and efficiently to inquiries, also they have a good understanding of the product and can answer questions accurately, and lastly they are professional and friendly, they are courteous and provide a positive customer experience, which suggests that the company prioritizes customer satisfaction and offers a positive experience when you need help Review collected by and hosted on G2.com.

I actually didnt find any downside in their customer experiences area Review collected by and hosted on G2.com.

I have been using the AfterShip Tracking app for a couple of years now, and I must say it has been an essential tool for our business. It's easy to use and has a lot of interesting features.

What truly sets AfterShip apart is its customer support. Whenever I have had an issue or a question, their team has been incredibly responsive and helpful. The support is not only great but also quick, ensuring that any concerns are addressed promptly. Review collected by and hosted on G2.com.

Providing more detailed analytics and reporting features would be valuable for tracking performance evaluation. Review collected by and hosted on G2.com.

I recently integrated the Aftership WordPress plugin into my online store, and I couldn't be more thrilled with the results. This plugin has revolutionized the way I handle order tracking, offering vast features that make it a must-have for any e-commerce business.

Setting up Aftership was very eas, the user-friendly interface ensured a smooth installation process. within minutes, I had a comprehensive order tracking system up and running on my website, providing real-time updates to customers.

One of the standout features of Aftership is its compatibility with multiple couriers including most available courier companies, it works as a single window where customers will look and after ship will fetch the rea-time info from courier's system and serve to customers. This means we can effortlessly manage shipments through various carriers, offering customers much onvenience. The ability to customize tracking pages enhances the overall brand experience, professional look the ecom website, the ability to set up a custom domain further elevates the professionalism of website, giving confidence for customers and enhancing the overall shopping experience.

The marketing tools included in Aftership are aalso a greate advantage. it can engage with customers at various points, providing updates, promotions, and relevant information through the tracking process. This not only keeps customers informed but also opens up new avenues for promoting products and services

I would like to rate Aftership as a fantastic plugin has simplified order tracking for e-commerce websites. Its easy setup, vast customization options, and marketing tools will make significant impact on customer satisfaction levels. Review collected by and hosted on G2.com.

I could see Aftership branding on the footer of page before and this is what I noticed as a negetive poiunt, but upon contacting the support they just removed it without any delay, but I think they would have done this by defualt for paid plans. Review collected by and hosted on G2.com.

Very helpful staff. You can reach them by phone/chat or email! Review collected by and hosted on G2.com.

No downside, everything about this experience was very positive Review collected by and hosted on G2.com.

The time-saving features of this app have been a game-changer for me. I can now focus on other aspects of my business while knowing that my marketing efforts are being taken care of. Review collected by and hosted on G2.com.

So far everything is going well... I am still trying the diferent features. Review collected by and hosted on G2.com.

Reliable and very professional tool. I use it every day and it works very well. Customer chat for questions is very responsive. Review collected by and hosted on G2.com.

A bit technical to get started, but top-notch customer service for support. Review collected by and hosted on G2.com.

The app is set it and forget. initial set up is simple Review collected by and hosted on G2.com.

There are no downsides. My HK office update a csv daily, my customer get email notifications. perfect. Review collected by and hosted on G2.com.

Helpful staff

Beginner friendly

Lots of options available Review collected by and hosted on G2.com.

By the lot of options avaiable i get a little bit lost in the app but thats all Review collected by and hosted on G2.com.

Prabha was extremely helpful. I just love AfterShip now. This AfterShip app has made our life easier by tracking my packages from one app. Now I had to give it the tracking number and it automatically worked. Also, if I got the tracking number via email it auto would do it has really been a huge help! Thanks again Ankit for the wonderful service Review collected by and hosted on G2.com.

As Of Now nothing to dislike i want to use it more Review collected by and hosted on G2.com.