Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very good experience, fast service, easy for customers to use"
5/5
What do you like best about AfterShip?

Easy for customers to use saves us time explaining the return process Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Price is expensive in australian dollars Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
Edit edit

We're thrilled to hear that you found our service fast and easy to use, saving you time explaining the return process. We understand your concern about the price and we are dedicated to providing the best value for our customers. Your feedback is important to us as we continue to enhance our service.

CC
Customer C.
Small-Business (50 or fewer emp.)
"Solid Platform. Great Customer Service"
5/5
What do you like best about AfterShip?

The app is very intuitive, reliable and high quality functionality! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

We wish there could be a 'Starter' type plan with more features for startups that can scale as we grow. But that's only related to price. The service and the platform are very high quality so one definitely gets their money's worth. Review collected by and hosted on G2.com.

JS
Jim S.
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about AfterShip?

After ship helps us keep our customers informed of our deliveries. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Sometimes it's a bit slow at upday the status of shipments Review collected by and hosted on G2.com.

Ariole B.
AB
Ariole B.
Mid-Market (51-1000 emp.)
"It's been an amazing customer service and good app for tracking."
5/5
What do you like best about AfterShip?

The prompt assistance on the live chat and tracking design. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

I really don't have something to say yet. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
Edit edit

Thank you for your kind words! We're glad to hear that you've found our customer service and tracking app to be amazing. Our team is dedicated to providing prompt assistance through live chat, and we're pleased to hear that you've had a positive experience with it. We're also happy to hear that you like our tracking design. We appreciate your feedback!

RK
Rafat K.
Small-Business (50 or fewer emp.)
"extremely delighted!!! Highly recommended Support!!"
5/5
What do you like best about AfterShip?

Karan was very helpful and knowledgeable with AfterShip Feed Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

as of now i want to use it more!!!!!!!!!!! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fantastic Customer Support"
5/5
What do you like best about AfterShip?

The quick response to my support request was very impressive and very helpful. They solved my question and issue right away! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Nothing. It does everything it promises to do Review collected by and hosted on G2.com.

Response from Niraj Kumar of AfterShip
Edit edit

We appreciate your positive feedback and are delighted to have been able to solve your question and issue right away. We will continue to work hard to meet your expectations.

Tracy N.
TN
Tracy N.
Small-Business (50 or fewer emp.)
"AfterShip Tracking is exceptionally well"
5/5
What do you like best about AfterShip?

Best support ever,AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service! Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

All are okay ............................. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Valuable Service and Technically Sound"
4.5/5
What do you like best about AfterShip?

It's api is well documented and there is a nice postman collection provided. Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Nothing so far. I have only used the tracking, but it works as advertised. Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
Edit edit

Thank you for sharing your positive experience with our API and tracking feature. We're committed to providing a seamless experience for our users.

RA
Ricardo A.
Small-Business (50 or fewer emp.)
"My experience"
5/5
What do you like best about AfterShip?

I like the simplicity and faster execution Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

Maybe more options to plans and support and easy access Review collected by and hosted on G2.com.

JR
Joshua R.
Small-Business (50 or fewer emp.)
"AfterShip Tracking is one of the best Tracking services"
5/5
What do you like best about AfterShip?

AfterShip Tracking services is extremely helpful all the time. AfterShip Customer service was very helpful By Ankit Review collected by and hosted on G2.com.

What do you dislike about AfterShip?

As of now i would like to use it more and more Review collected by and hosted on G2.com.

Response from Philips Tourangbam of AfterShip
Edit edit

It's great to hear that you find our tracking services helpful. We're here to support you as you continue to use AfterShip.