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Afterpay Reviews & Product Details

Daniela P.
DP
Junior Content Creative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Afterpay?

I love how easy it is to easy and how it is available on so many different websites.

The app never has any problems or doesn't quit unexpectantly causing a delay on orders.

It's a easy transfer when you select it on a designated website.

The logo is very appealing especially with the new look.

The new pulse rewards scheme.

The rewards you receive if you don't pay late.

The website and app are really easy to use.

Seamless integration within store.

Fast, easy approval process.

Interest-free terms and Staggered payment plan.

It is a good alternative to a credit card.

It's great for gift giving. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

The main issue would be that I can't move many payment dates.

The late fees and how it can affect your credit score.

Sometimes scanning your card in store doesn't work quite right.

I have dealt with customer service before and they take a long time to get back to you and the live chat isn't very quick.

It can encourage impulse spending and you can’t pick when you pay.

It can affect your ability to apply for loans and you’re spending money you don’t have. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

I am currently trying to look into why I can't move many payment dates for future orders.

The Afterpay limits for certain companies and orders.

The fees and charges aren't ideal wwith each order.

The difficulty with afterpay refunds that can not always been easy and require certain refunds to done instore.

The new benefits would be the new pulse rewards for money off certain companies. Review collected by and hosted on G2.com.

Afterpay Overview

What is Afterpay?

Afterpay pioneered a better way to pay. Customers shop now, pay over 6 weeks, and never pay interest. Merchants who partner with Afterpay reach the largest, most loyal shoppers in the world. More than 19M active customers have shopped with Afterpay globally and it is consistently rated in the Top 10 of shopping apps. Merchants benefit from partnering with Afterpay and offering customers a better way to pay. On average, Afterpay sends more than 1M global referrals to its merchant partners every day. Afterpay increases average order value, drives incremental sales, and keeps customers coming back. Here’s how Afterpay works for your customers: 1. Your customers shop your site or get the Afterpay app. 2. Customers see their payment schedule and choose Afterpay as their payment method at checkout. 3. They’ll make the first of 4 payments now. And pay the rest over 6 weeks. And, here’s how it works for you: - Get paid upfront. You’ll get paid within days for purchases made with Afterpay. - Minimize your risk. We take on risks, including chargebacks and fraud. So you can focus on growing your business. - Receive daily settlement reports. Get access to transactional information that you can use to reconcile and verify orders.

Afterpay Details
Languages Supported
English, French
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Product Description

Afterpay integrates with your store directly via API or by using one of our platform plugins. Afterpay also provides comprehensive technical support for initial integrations and ongoing maintenance.


Seller Details
Seller
Afterpay
Year Founded
2010
HQ Location
Melbourne, VIC
Twitter
@AfterpayUSA
8,798 Twitter followers
LinkedIn® Page
www.linkedin.com
651 employees on LinkedIn®
Ownership
ASX: APT
Total Revenue (USD mm)
$375

Josh G.
JG
Overview Provided by:

Recent Afterpay Reviews

EV
Elle V.Small-Business (50 or fewer emp.)
3.5 out of 5
"Its has its pros and cons"
Great option to break down large purchases into affordable payments.
Jennifer G.
JG
Jennifer G.Small-Business (50 or fewer emp.)
0.5 out of 5
"Non-existent Customer Service"
It's a good platform for short term solutions with small shopping.
Sam Y.
SY
Sam Y.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great app and service for payment plans"
The payment plans are the best if you want to spend but do not want to spend all your hard earned money all at once. Typical it is a 4 time payment...
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Afterpay Media

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Have you used Afterpay before?
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Video Reviews

36 out of 37 Total Reviews for Afterpay

4.1 out of 5
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36 out of 37 Total Reviews for Afterpay
4.1 out of 5
36 out of 37 Total Reviews for Afterpay
4.1 out of 5

Afterpay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
EV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Afterpay?

Great option to break down large purchases into affordable payments. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

You get approved for a high spending limit but you're never really able to utilize it or even near that amount. Also, for example if you have a $4000 spending limit but you have 4-5 purchases that are already on your account for $100 each, it doesn't let yoy make any other purchases regardless off your approved limit until you pay off those other purchases. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

The ability to pay for my larger purchases into 4 smaller installments Review collected by and hosted on G2.com.

Jennifer G.
JG
Business Support Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Afterpay?

It's a good platform for short term solutions with small shopping. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

You have to use for lengthy time to build good practices to move to the next level where more benefits are available to you.

There is no phone number to contact anyone. If you submit a request for help prepare to wait beyond two weeks to hear from someone. They do not take anything seriously.

If you have issues with your account, failed payments your credit with them drops immediately and they do not remedy anything. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Afterpay isn't solving any problems at this point nothing is benefiting. Review collected by and hosted on G2.com.

Sam Y.
SY
DC Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Afterpay?

The payment plans are the best if you want to spend but do not want to spend all your hard earned money all at once. Typical it is a 4 time payment plan and you can choose to pay off sooner if you would like to. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

It would be nice to have a longer payment plan for bigger purchases or some sort of extensions on current payment plans. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Having more customers purchasing products and getting that sell through is extremely important. Basically it keeps the customers wanting to purchase more because their ability to do so have increased. Review collected by and hosted on G2.com.

Sumit P.
SP
Back Office Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Afterpay?

In this payment method, a feauture of installaments that is very good. If we would like to pay the amount in installments, we can pay easily with a good interest. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Nothing to dislike, it is very best payment method to make payment with other methods. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

If anyone doesn't want to pay in one time then she/he can use this methods to pay the amount in installments with a good rate of interest. It is very simple to use while placing any order or making purchases. Review collected by and hosted on G2.com.

David R.
DR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Afterpay?

I love how easy is to pay with the app. The interface looks awesome compared to other competitors and the user experience is fantastic. I would love to see more new cool things in the future! Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

What I don't like about Afterpay is the disconnected experience from the merchant. They redirect you out of the merchant page, sometimes making the experience a bit weird. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Their purpose of economic empowerment where everybody wins is incredible. A movement that supports and impulses the brands helps the new generation of consumers to get their economic freedom. Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Afterpay?

It is popular in Australia and NZ. It plugs in quickly to my website platform for clients. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I have not heard back clearly about using their logo on my website since I offer a plugin for clients. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Cashflow can be hard for customers and clients, and it is good for both parties. Review collected by and hosted on G2.com.

Rifka O.
RO
Social Media Content Creator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Afterpay?

Convenient and reasonable repayment plan with affordable repayments and many different shops and other convenient stores allow you to have after pay. It makes it easier for those of us who work for ourselves. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

I struggle to find anything about after pay that isn't something that i'd consider to be negative other than the difficulty contacting them if there is a problem meeting a payment due to pay schedule from work Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

At this stage, I have not found any problems with Afterpay, if anything, having more options of payments and more stores made available to use with after pay would be fabulous Review collected by and hosted on G2.com.

Sam Y.
SY
Industrial Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Afterpay?

The app is really easy to use. It straight forward and if you are looking to get something that is really out of budget but if you were to pay it off every week, it becomes affordable. And so you can get what you want without any penalties. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Nothing about the app is dislikable. You are presented with the terms of payment, if you agree then you can get what you want. It makes things affordable. So if you agree to the terms then you are good. Nothing really to dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering Afterpay:

Afford things that you don't want to pay all at once for the full amount. It's a good product. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

My addiction to products. It's hard not to buy something online these days. And with Afterpay, you get to fulfill your need for things. But what is great is that some people do not have 0% interest rates on their credit cards, and so this solves that problem. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Afterpay?

The upsides of Afterpay are that it is a well-known customer financing tool that our customers trust. They use it across different brands and eCommerce sites, especially in the fashion space. The customer success folks are always happy to help and give suggestions. Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Don't love the high fee thats charged. Sometimes I feel that the callouts on the products pages and cart could be more discreet while still providing that same CTA. Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Providing a trusted and reliable tool to help customers justify a higher order value order, especially with younger customers. Gives valuable insight into customer profile that is financing. Review collected by and hosted on G2.com.

Ed A.
EA
Tennis Official/Referee
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Afterpay?

There are little or no fees, Afterpay makes spreading out payments for items an easy and affordable way to purchase any items from airline tickets to most retail items Review collected by and hosted on G2.com.

What do you dislike about Afterpay?

Nothing, I am a big fan. I wish it was more widely used by retailers Review collected by and hosted on G2.com.

What problems is Afterpay solving and how is that benefiting you?

Making larger purchases easier to afford by spreading out payments and not having to deal with high fees it makes using the service very affordable. I have realized the benefits of the service by purchasing items I would have waited on doing, but because I could pay over a month or two was able to make on-time payments without disrupting any other of my finances and needs Review collected by and hosted on G2.com.