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Aflac Incorporated Reviews & Provider Details

Aflac Incorporated Overview

What is Aflac Incorporated?

With Aflac, whether you're a large business or a small one, you can provide your employees with the kind of benefits they'd expect from a bigger company, helping your business stand out from the crowd.

Aflac Incorporated Details
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Provider Description

With Aflac, whether you're a large business or a small one, you can provide your employees with the kind of benefits they'd expect from a bigger company, helping your business stand out from the crowd.


Seller Details
Year Founded
1955
HQ Location
Columbus, GA
Twitter
@Aflac
56,903 Twitter followers
LinkedIn® Page
www.linkedin.com
18,990 employees on LinkedIn®
Ownership
NYSE: AFL

Recent Aflac Incorporated Reviews

Verified User
G
Verified UserMid-Market (51-1000 emp.)
0.5 out of 5
"My experience went from being wonderful to being horrible!"
The company that I am currently employed with had our supplemental benefits with them. I am a former employee of AFLAC, as well. Since I had prio...
Verified User
M
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Honest Opinion"
Providing coverage options to those that are eligible
Verified User
T
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to Use, Friendly layout"
We use Aflac to provide additional insurance options for employees. While only a few take a advantage of it, it is very easy to navigate and adjust...

Aflac Incorporated Media

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Have you used Aflac Incorporated before?
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4 Aflac Incorporated Reviews

3.4 out of 5
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4 Aflac Incorporated Reviews
3.4 out of 5
4 Aflac Incorporated Reviews
3.4 out of 5
G2 reviews are authentic and verified.
Verified User in Government Relations
GG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Aflac Incorporated helped with:

The company that I am currently employed with had our supplemental benefits with them. I am a former employee of AFLAC, as well. Since I had prior dealing with them, I was asked if I knew of anyone that could help us get billing issues handled. I tried reaching out to some former colleagues and had no luck. We actually canceled all of our benefits with them due to customer service issues. Review collected by and hosted on G2.com.

What do you like best about Aflac Incorporated?

Benefits are paid directly to the policy owner. Review collected by and hosted on G2.com.

What do you dislike about Aflac Incorporated?

Customer service is horrible. The employees there are highly overworked and frustrated, and it pours out onto the customer. Review collected by and hosted on G2.com.

What problems is Aflac Incorporated solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

Verified User in Insurance
MI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Aflac Incorporated helped with:

Providing coverage options to those that are eligible Review collected by and hosted on G2.com.

What do you like best about Aflac Incorporated?

You can get paid daily for your work and will work with a great bunch of folks; tons of training available!! Review collected by and hosted on G2.com.

What do you dislike about Aflac Incorporated?

I believe the cost of their plans are a bit much and their product offering (in house) can be limited in certain geographic locations Review collected by and hosted on G2.com.

Recommendations to others considering Aflac Incorporated:

If you have no coverage solution in place, do so now and give them a try! Review collected by and hosted on G2.com.

What problems is Aflac Incorporated solving and how is that benefiting you?

Was trying to find a comprehensive carrier that would allow me to utilize their platform while also using outside products that did not conflict Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
TE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Aflac Incorporated helped with:

We use Aflac to provide additional insurance options for employees. While only a few take a advantage of it, it is very easy to navigate and adjust the invoice as needed. Review collected by and hosted on G2.com.

What do you like best about Aflac Incorporated?

Very easy to navigate. Two clicks and I have have my invoice reviewed and paid. I can set up a scheduled payment for the end of the month at any point, which works well with my payroll needs. Review collected by and hosted on G2.com.

What do you dislike about Aflac Incorporated?

There really is not anything I dislike about the service. It is simple and straight forward. I have no complaints. Review collected by and hosted on G2.com.

Rita B.
RB
Paralegal
Law Practice
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Aflac Incorporated helped with:

Aflac allows you to submit claims online electronically with 24-hour turnaround payment on claims Review collected by and hosted on G2.com.

What do you like best about Aflac Incorporated?

The ease of use and speed of service; claims can be submitted online including documentation and then claims are paid out between 24 - 48 hours later, depending on what time the claim was submitted. Review collected by and hosted on G2.com.

What do you dislike about Aflac Incorporated?

There isn't a good way to dispute or appeal the denial of a claim. Review collected by and hosted on G2.com.

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