# Aeris IoT Connectivity Management Reviews **Vendor:** AERIS COMMUNICATIONS **Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 10 ## About Aeris IoT Connectivity Management For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. With a robust infrastructure supporting over 80 million devices across various sectors, including automotive, energy, logistics, medical, and manufacturing, Aeris simplifies the complexities associated with IoT deployments. By offering a unified platform, Aeris addresses the challenges of integration, regional variations, and security concerns that often arise as IoT programs grow. Targeted primarily at enterprise IoT teams, Aeris provides a comprehensive suite of tools that enhance connectivity and device management. The platform ensures borderless connectivity through reliable global coverage, partnering with over 30 mobile network operators. This extensive reach allows businesses to maintain consistent communication across regions. Additionally, Aeris offers centralized device management tools, enabling users to onboard, monitor, and update devices seamlessly, regardless of their location or network. The inclusion of eSIM lifecycle management further enhances operational flexibility by automating provisioning and remote SIM updates, ultimately optimizing costs. Security is a paramount concern in the realm of IoT, and Aeris addresses this with its innovative IoT Watchtower solution. This fully integrated visibility and zero-trust security framework provides real-time risk monitoring, allowing enterprises to detect potential threats without the need for additional agents or custom SIMs. The built-in zero-trust architecture enforces least-privilege access and continuous authentication for all devices, ensuring that security measures are robust yet unobtrusive. Importantly, Aeris maintains current data paths without requiring network rerouting, which helps preserve operational continuity while enhancing security. The benefits of using Aeris extend beyond just connectivity and security. By reducing operational complexity, enterprises can scale their IoT initiatives across various regions and use cases with greater ease. The platform increases visibility into device behavior and network performance, enabling proactive management and optimization. Furthermore, Aeris strengthens the security posture of organizations without necessitating additional infrastructure, supporting long-term compliance and sustainability goals. Aeris serves a diverse clientele, including over 7,000 enterprise customers across multiple industries such as automotive OEMs, utilities, logistics, healthcare, and smart manufacturing. Whether launching a new IoT initiative or expanding an existing global fleet, Aeris provides the tools and support necessary for enterprises to take control of their IoT connectivity in a simplified, secure, and scalable manner. ## Aeris IoT Connectivity Management Pros & Cons **What users like:** - Users value the **scalability** of Aeris IoT Connectivity Management, enhancing efficiency and management for growing IoT deployments. (2 reviews) - Users value the **robust security features** of Aeris IoT Connectivity Management, ensuring device and data protection effectively. (2 reviews) - Users appreciate the **affordable pricing** of Aeris IoT Connectivity Management, enhancing value alongside reliability and support. (1 reviews) - Users value the **centralized control and efficiency** of custom dashboards, enhancing management of IoT devices significantly. (1 reviews) - Users appreciate the **excellent customer support** of Aeris IoT Connectivity Management, enhancing their overall experience and satisfaction. (1 reviews) - Ease of Use (1 reviews) - Easy Management (1 reviews) - Easy Setup (1 reviews) - Efficiency Improvement (1 reviews) - Features (1 reviews) **What users dislike:** - Users face **technical difficulties** due to the portal requiring complete ICCID for searches, hindering efficiency. (1 reviews) - Users find the **usability issues** with the search function to be inconvenient, affecting their experience with the portal. (1 reviews) ## Aeris IoT Connectivity Management Reviews ### 1. Centralized Control and Security for Scalable IoT Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Aeris IoT Connectivity Management?** What I appreciate most about Aeris IoT Connectivity Management (other than our fantastic account manager Donnail Ezzell) is the centralized control it gives over every connected device. Being able to see usage, status, and carrier information in one place makes day to day management far more efficient and eliminates the need to move between multiple carrier systems. The ability to activate, suspend, and troubleshoot SIMs directly from a single dashboard significantly reduces response time and minimizes downtime. In addition, the built in security controls add another layer of confidence. The platform makes it straightforward to restrict which IP addresses and web services a SIM can access, helping to lock down devices and reduce exposure to unauthorized traffic. That combination of visibility, administrative control, and network level security makes it well suited for managing IoT deployments at scale. **What do you dislike about Aeris IoT Connectivity Management?** Their portal needs the entire ICCID to search instead of doing a "smart search" for digits in the search field that are included in ICCIDs. This is just a small inconvenience but I am sure it will be updated in the future to allow this. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris IoT Connectivity Management simplifies large scale SIM management by centralizing visibility, control, and billing into one platform. It reduces troubleshooting time, improves cost oversight, and strengthens security, making IoT deployments more efficient and reliable. ### 2. Excellent Visibility and Control for Global IoT SIM Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Aeris IoT Connectivity Management?** What we like most about Aeris Communications IoT Connectivity Management is the visibility and control it provides across our global device deployments as well as the support from all employees we have had the pleasure of interacting with. Since our devices rely on SIM cards in the field, having a centralized platform to monitor usage, activate or suspend SIMs, set data limits, and troubleshoot connectivity issues in real time is extremely valuable. It helps reduce downtime, enables us to manage costs more proactively, and lets us resolve issues quickly without needing physical access to the devices. We also value the platform’s scalability. As we roll out additional devices, we can onboard new SIMs easily and manage everything within the same system. That flexibility and operational efficiency are essential for maintaining reliable performance across a distributed network. **What do you dislike about Aeris IoT Connectivity Management?** At our scale and for the work we are involved in, there are no dislikes. The platform is easy to use and manage and the customer support is reliable and efficient. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris IOT Connectivity Management helps us to increase our visibility into devices we have deployed in hard-to-reach environments globally. The platform helps us to gain real-time insight into SIM status, data consumption, and network performance, reducing troubleshooting time significantly. Aeris has also been a solution in our growing fleet of devices, allowing us to eliminate the need to manage individual SIMs manually and instead streamline our operations into one easy-to-use platform and improve our ability to scale deployment. ### 3. Intuitive, Reliable, and Cost-Effective IoT Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Trey H. | A/R; Billing; Inventory Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Aeris IoT Connectivity Management?** I really like Aeris IoT Connectivity Management for its intuitive and user-friendly UI that makes every step of the process, from ordering SIM cards to managing security and billing, seem easy. Their great pricing, reliability, and support are also standout features for us. The ease of use plays a big role in our team's efficiency and scalability, especially with employee turnover and growth. I value the Watchtower security features as they give us confidence that device data, customer information, and network access are well-protected, which is crucial for maintaining trust with our customers. The initial setup was extremely easy, and overall, the solution fits our needs perfectly. **What do you dislike about Aeris IoT Connectivity Management?** For our uses, Aeris fits our company's needs like a glove. We currently dislike nothing. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris IoT Connectivity Management provides great pricing, reliability, and support as our data provider. The intuitive, user-friendly UI and process ease boost team efficiency and scalability. Their security features protect device data and customer information, fostering trust and long-term relationships. ### 4. Effortless Onboarding and Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Aeris IoT Connectivity Management?** I like that Aeris IoT Connectivity Management makes onboarding easy. Our customers, which include Mobile Network Operators and MNOs, appreciate that there's no need for a wired connection or a Wi-Fi network to connect to. The support from Daniel Lourie and Erik Lindstrom is great; they are both highly responsive and knowledgeable, which really simplifies the onboarding process. I've also found the support channel to be quick to respond, which was nice. Additionally, the initial setup with Aeris IoT Connectivity Management was very simple. **What do you dislike about Aeris IoT Connectivity Management?** It would be nice to get some additional data through the platform, RSSI values so we know the signal strength for example. That would help us with our in-field trouble shooting. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris IoT Connectivity Management eases onboarding by eliminating the need for wired connections or WiFi. It simplifies connecting IoT devices for our customers, mainly Mobile Network Operators and MNOs. ### 5. Fast Global Connectivity and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Aeris IoT Connectivity Management?** I like the very good support and the fast, wide range offered by Aeris IoT Connectivity Management. We have products all over the world, and everything just works well. The beginnings are very straightforward and actually, it's very good. The initial setup was easy. Everything's online and the support wise is really good. They have a very good technical person who is very detailed, technical, and also very helpful. **What do you dislike about Aeris IoT Connectivity Management?** At this point, I don't think I have any weakness, but improving security would be great. If they can help more with security to keep our data server, that would be great. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris IoT Connectivity Management helps me create a data transfer, offering very good support and a fast, wide range of services, making everything straightforward. ### 6. Fast Setup, Seamless Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Clark C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Aeris IoT Connectivity Management?** I use Aeris IoT Connectivity Management for provisioning IoT devices automatically with zero touch activation. I like that it prevents device disconnection and downtime with real-time monitoring and analytics. Easy SIM activation, suspension, and reactivation are also features I appreciate. The initial setup was fast. **What do you dislike about Aeris IoT Connectivity Management?** I think it could have a more flexible pay-as-you-go pricing model. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** I use Aeris IoT Connectivity Management for automatic IoT device provisioning with zero touch activation. It prevents device disconnection and downtime with real-time monitoring and analytics. ### 7. Effortless Global IoT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Aeris IoT Connectivity Management?** I like how Aeris IoT Connectivity Management offers a centralized platform for controlling global connectivity, allowing me to manage things more effectively. The initial setup was fast, which made starting up hassle-free. **What do you dislike about Aeris IoT Connectivity Management?** I don't like the high platform subscription fees, especially for smaller IoT deployments. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** I use Aeris IoT Connectivity Management to activate, suspend, or deactivate IoT SIM cards remotely and solve unreliable network connectivity issues through global multi-carrier support. I like its centralized platform for controlling global connectivity. ### 8. Friendly, stable and reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio F. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Aeris IoT Connectivity Management?** Easy to use, intuitive, user-friendly dashboard **What do you dislike about Aeris IoT Connectivity Management?** In my case, the SMS replies are not visible, but there is an additional tool to view them. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** I don't foresee any problems; the connectivity is quite stable. ### 9. Strong IoT Connectivity Management with Great Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Aeris IoT Connectivity Management?** The centralized dashboard makes it easy to manage SIMs, monitor data usage, and troubleshoot connectivity issues in real time. The API integrations are a big plus, allowing us to automate workflows and integrate connectivity management directly into our internal systems. **What do you dislike about Aeris IoT Connectivity Management?** There’s a bit of a learning curve, especially for teams new to IoT connectivity management. Some advanced features could benefit from clearer in-app guidance. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** Aeris helps us manage and scale IoT deployments across regions with better visibility and cost control. It’s improved operational efficiency and reduced downtime for connected devices. ### 10. Fast Setup, Real-Time Connectivity Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Sonya R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Aeris IoT Connectivity Management?** I like having clear visibility into device connectivity status in real time. The initial setup was fast. **What do you dislike about Aeris IoT Connectivity Management?** I don't like the additional fees for advanced features or integration. **What problems is Aeris IoT Connectivity Management solving and how is that benefiting you?** I use Aeris IoT Connectivity Management to manage connectivity profiles with eSIM orchestration and solve network troubleshooting delays by providing centralized monitoring tools. - [View Aeris IoT Connectivity Management pricing details and edition comparison](https://www.g2.com/products/aeris-iot-connectivity-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+17%3A47%3A50+-0500&secure%5Bsession_id%5D=266054bf-0b71-4ca4-ba64-34d183c8f8a5&secure%5Btoken%5D=d2227d13521ded6f9bc0601da47b8bc738e673f894140a19b6d6c6f586154d36&format=llm_user) ## Aeris IoT Connectivity Management Features ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Platform** - Dashboard - Plan Information - Connection Status - SIM Management - Account Alerts - Subscription Billing **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard **Connected Device Security** - Vulnerability Assessment - Identity Lifecycle - Threat Protection - Behavior Analysis - Incident Response - IoT Network Security - OTA Updates - Alerts & Notifications ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Product Quality - Predictive Maintenance - Analytics **Platform** - Dashboard - Hardware - Performance - Reporting **Reporting** - Data Usage - Available Bandwidth - Cost Analytics **Agentic AI - Industrial IoT** - Proactive Assistance ## Top Aeris IoT Connectivity Management Alternatives - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (395 reviews) - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (292 reviews) - [Particle](https://www.g2.com/products/particle/reviews) - 4.5/5.0 (180 reviews)