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Aegis Service Desk Reviews & Product Details

vikash k.
VK
RPA Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aegis Service Desk?

It will provide the type of service your customer expects.

Desinged for organization's that donot require the full ITIL base service management.

Simplifies the process of providinga high level of services to its customer. Review collected by and hosted on G2.com.

What do you dislike about Aegis Service Desk?

Pricing can be more economical.

It supports only in business hours.

On premises deployment is kind of restricted feature.

It should also be installed in mobile. Review collected by and hosted on G2.com.

Recommendations to others considering Aegis Service Desk:

Deployment should not restricted to on premises. Review collected by and hosted on G2.com.

What problems is Aegis Service Desk solving and how is that benefiting you?

Alerts /Escalations

Customisable branding

Document storage

Email integration

IT asset management

Interaction tracking

Provides solution to business hours

Easy to use.

All size of business ie.small, medium, Large Review collected by and hosted on G2.com.

Aegis Service Desk Overview

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Recent Aegis Service Desk Reviews

vikash k.
VK
vikash k.Mid-Market (51-1000 emp.)
5.0 out of 5
"Aegis service desk"
It will provide the type of service your customer expects. Desinged for organization's that donot require the full ITIL base service management. Si...
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There are not enough reviews of Aegis Service Desk for G2 to provide buying insight. Below are some alternatives with more reviews:

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