Advisor Websites Pros and Cons

We had a professional looking website. Initial set up was as discussed. We had a great support staffer named Alyzah. Review collected by and hosted on G2.com.

Our experience with Advisor Websites -Snappy Kracken was frustrating, particularly when it came to making changes and getting support. The process was time-consuming, and we were unable to implement much of the marketing we had hoped for. Additionally, their presence in Canada was minimal, and despite multiple requests for improvements, nothing was done. Much of their library is not suitable for our market and we are paying for stuff we don't use.

The most disappointing part of our experience was attempting to cancel our subscription. The auto-renewal occurred on Sunday, February 9th, and we were unaware of the policy requiring advance notice to prevent renewal. Upon realizing this, I immediately contacted their team on Monday, February 10th, to request a cancellation. Since Snappy Kracken charges a full year in advance ($1,788), I was left out of pocket for an entire year. Despite multiple emails and appeals, my refund request was denied.

Aside from this issue, I didn’t encounter major challenges, but I found the service overpriced for what it offers. It’s essentially a DIY platform with limited support unless you are paying for it. This makes it difficult to justify the high cost. Over my 3–4 years with the company, we handled most of the website work ourselves with minimal assistance. While some time was available every month we did not get the answers we needed before deciding to move on.

I strongly caution potential customers to read the fine print before signing up. The year-in-advance payment model is rigid and punitive, especially when financial situations change. Their strict no-refund policy leaves little room for flexibility. If you're looking for a website service, I recommend exploring other providers that offer easier site migration and better customer support. Do your research before committing. Review collected by and hosted on G2.com.

It is difficult to navigate and customize my website according to my needs. The interface and the range of options are somewhat limited. The customer service is poor and does not promptly solve any concerns. Review collected by and hosted on G2.com.

Their design style feels a bit outdated or not in line with trends For high end websites, there are some problems with the platform that cause inconvenience. Review collected by and hosted on G2.com.

I have come across many issues, with their services. It is more about my limitations in dedicating time to fully harness its potential. Review collected by and hosted on G2.com.

The platform lacks a modern design, which can put you at a disadvantage in today’s competitive market. If you require high end features the website pose problems. Review collected by and hosted on G2.com.

Whenever I have a change needed, Advisor Websites is always very prompt to respond to my request and changes my website to my exact instructions. Review collected by and hosted on G2.com.

Sometimes I feel like it isn't as contemporary style-wise as I wish it could be. Review collected by and hosted on G2.com.

Advisor websites give you the list of vendor services that are available in your area and helps to select the right one. Review collected by and hosted on G2.com.

If there are not many vendor or suppliers to choose and there are not enough reviews , then it becomes difficult to compare. Review collected by and hosted on G2.com.

Absolutely nothing. The entire process was just a pain. Not only were they not able to deliver my website as contracted for but also messed up my server setting to crash my email servers for over a week. Review collected by and hosted on G2.com.

Everything...These guys do not have the skill, capabilities, and resources to deliver a compliant website. Review collected by and hosted on G2.com.

Helped me to expand my business so fast and easily and saved my time and travel money. Review collected by and hosted on G2.com.

The customer service is bad would really love if they fix that.One of the reasons I stopped using it Review collected by and hosted on G2.com.

The ease of navigation through the website as well as the response time of the support team. Also, the tutorials are fantastic and extremly helpful! Review collected by and hosted on G2.com.

I havent been able to across someting I don't like yet! Review collected by and hosted on G2.com.

For individuals who are looking to host the basics without the fees of other hosting options Review collected by and hosted on G2.com.

Templates and styles are not quite up to par Review collected by and hosted on G2.com.

It's nice to know that it is compliant, and that there is the "stamp of approval" for financial advisors using this website. It also can produce a pretty nice, clean, website for the customer to view. Review collected by and hosted on G2.com.

The backend is horrible. Trying to customize is a nightmare. What should be drag and drop is locked, things are clunky and super manual, the features you can add aren't intuitive, and it just overall leaves a lot to be desired. Review collected by and hosted on G2.com.