# ADP SmartCompliance® Reviews **Vendor:** ADP **Category:** [HR Compliance Software](https://www.g2.com/categories/hr-compliance) **Average Rating:** 4.3/5.0 **Total Reviews:** 137 ## About ADP SmartCompliance® ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll or benefits systems, such as ERP, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automating and reducing the regulatory compliance burden for organizations with a combination of intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite, however employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes and potential penalty scenarios. The ADP SmartCompliance portfolio includes: Employment Tax: Streamlined processes to support federal, states and local employment tax filing and remittance Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notification to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies Tax Credits: Identify, capture and apply federal, state and local tax credits and incentives for organizations of all sizes Wage Payments: Electronic tracking and payment options designed to be flexible and meet the demands of the modern workforce Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verification Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state health coverage and reporting requirements Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals ## ADP SmartCompliance® Pros & Cons **What users like:** - Users love the **ease of use** of ADP SmartCompliance®, streamlining compliance tasks and enhancing efficiency. (17 reviews) - Users appreciate the **easy setup** of ADP SmartCompliance®, allowing seamless access to tax records and services. (10 reviews) - Users value the **convenience** of accessing all tax records and updates in one easy-to-use platform. (8 reviews) - Users appreciate the **automation of complex compliance tasks** , allowing them to focus more on core business activities. (8 reviews) - Users value the **time-saving features** of ADP SmartCompliance®, enhancing efficiency and simplifying compliance processes. (7 reviews) - Reliability (5 reviews) - Easy Access (4 reviews) - HR Management (4 reviews) - Efficiency (3 reviews) - Users appreciate the **intuitive platform** of ADP SmartCompliance®, enhancing efficiency and simplifying compliance management. (3 reviews) **What users dislike:** - Users experience **poor customer support** with ADP SmartCompliance, often facing long wait times for responses and resolution. (7 reviews) - Users face **tax issues** with ADP SmartCompliance, including rejected notices and data cascading problems impacting overall efficiency. (5 reviews) - Users find the **learning curve steep** , requiring significant time and training to navigate the compliance features effectively. (4 reviews) - Users find ADP SmartCompliance® to be **not user-friendly** , struggling with its complex interface and scattered information access. (4 reviews) - Users find **unclear information** contributes to confusion, especially with filing errors and accessing tax records. (4 reviews) - Complex Navigation (3 reviews) - Expensive (3 reviews) - Inaccuracy (2 reviews) - Setup Difficulty (2 reviews) - Users miss the **loss of personal customer service** with ADP SmartCompliance, preferring direct connections with account managers. (1 reviews) ## ADP SmartCompliance® Reviews ### 1. Stress-Free Payroll Compliance with Smart Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Alex G. | shop operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** What I like best about ADP SmartCompliance is that it takes a lot of the stress out of staying compliant. Payroll compliance can get complicated fast, especially with different state and federal requirements, and this system helps keep everything organized in one place. I like that it automates tax filings, garnishments, and reporting so we’re not constantly worrying about missing deadlines or making calculation errors. It saves time, reduces manual work, and gives peace of mind knowing things are being handled accurately. It also helps cut down on back-and-forth when dealing with notices because everything is tracked and documented. **What do you dislike about ADP SmartCompliance®?** What I dislike about ADP SmartCompliance is that, while it’s powerful, it can sometimes feel a bit overwhelming to set up and navigate at first. There are a lot of features and menus, and it isn’t always immediately clear where to find certain reports or settings without digging around or watching a tutorial. I’ve also noticed that support can sometimes take a bit longer to get answers for more nuanced questions, especially when dealing with specific state regulations. Once you get familiar with the system, it becomes much easier, but the initial learning curve could definitely be smoother. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** With SmartCompliance, a lot of that work is automated and centralized. It calculates and files payroll taxes correctly, processes garnishments in a timely manner, and keeps a record of all compliance activity, which reduces risk and gives us confidence that we’re meeting regulations. This saves time for our HR and payroll teams, reduces stress around compliance deadlines, and helps avoid costly penalties. Overall, it has made the compliance side of payroll much more efficient and less of a headache. ### 2. Streamlined Compliance with Reliable Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Bhanu P. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® for its automation and reliability. It simplifies complex compliance tasks, reduces manual effort, and ensures accurate, timely filings. Its automation minimizes manual intervention by handling tax filings, garnishments, and compliance updates in the background. The reliability ensures accuracy and on-time submissions, helping us reduce errors, save time, and stay consistently compliant. We also integrate it with our HR payroll and HR systems to streamline data flow and ensure seamless compliance management. **What do you dislike about ADP SmartCompliance®?** The user interface could be more intuitive, with better reporting options and faster support response time. The interface could be more streamlined with easier navigation and fewer clicks. Reporting could offer more customization and export flexibility, and support response times could be faster and more proactive. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to automate payroll compliance, tax filings, and reduce errors in reporting. It eliminates manual compliance work and keeps us updated with regulations. The automation and reliability simplify compliance tasks, ensuring accurate, timely submissions and saving time. ### 3. Streamlined Compliance, Needs UI and Integration Tweaks **Rating:** 4.5/5.0 stars **Reviewed by:** Pinky Y. | Human Resources Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about ADP SmartCompliance®?** I like how ADP SmartCompliance® brings everything related to compliance into one centralized platform. It makes processes more organized and less time-consuming. The automation of payroll tax management, including calculations, filings, and payments, is a standout feature. It significantly reduces manual effort and the chances of errors. I find peace of mind in meeting strict deadlines. The wage garnishment module is very effective, handling complex deductions smoothly and ensuring timely disbursements. The unemployment claims management simplifies the process of responding to claims and helps in controlling costs by keeping everything well-documented and easy to access. Overall, the platform’s ability to reduce manual work, improve accuracy, and keep everything compliant and well-organized is what I appreciate the most. **What do you dislike about ADP SmartCompliance®?** While ADP SmartCompliance® is very helpful overall, there are a few areas that could be improved for a better experience. At times, the user interface can feel a bit complex and not very intuitive, especially for new users. Navigating between different modules may take extra time until you become familiar with the system. Another challenge is that reporting and data extraction can feel somewhat limited or not as flexible as needed. Customizing reports or pulling specific data sometimes requires additional effort. There can also be occasional delays in updates or responses, particularly when dealing with support or resolving specific issues, which can impact timelines. Lastly, better integration and smoother data flow between modules or with other systems would make the overall process more seamless and reduce the need for manual intervention. Improving these areas would make the platform even more efficient and user-friendly in day-to-day operations. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to simplify compliance in payroll and HR operations, reducing errors in payroll tax filings and wage garnishments. It streamlines unemployment claims, manages ACA compliance, and handles year-end tasks efficiently, minimizing manual work and improving accuracy. ### 4. Reliable Compliance Management with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Parth J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® with ADP payroll to manage my tax filings and reports, and it makes sure my payroll is accurate. I find it very helpful that the tool automates complex payroll rules and the tax process, which reduces the need to manually track changing regulations and deadlines. It ensures that tax filings are accurate and submitted on time, lowering the risk of penalties. I like that it takes care of complicated payroll rules and taxes automatically. Everything is kept together in one place, so it's super easy to manage. It integrates well with ADP payroll and HR systems, supporting the overall payroll process by handling compliance-related tasks such as tax filings and reporting. **What do you dislike about ADP SmartCompliance®?** I would say the user interface needs to be improved because currently I feel a bit complex and not very intuitive for new users. It sometimes takes time to navigate and locate specific features. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to manage tax filings and reports with ADP payroll. It automates complex payroll taxes, tracking regulations, ensuring accuracy and timely submissions, reducing fines risk. It consolidates everything for easier management. ### 5. Streamlined Compliance with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Dhaval H. | Molds technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about ADP SmartCompliance®?** I like how ADP SmartCompliance® helps automate complex compliance tasks and keeps everything in one place. It is easy to use, integrates well with payroll systems, and saves a lot of time while improving accuracy. The system helps reduce manual errors, saves time on compliance tasks, and keeps us up to date with changing regulations. I also appreciate that it allows data to sync automatically with our payroll and HR systems to streamline compliance processes. The initial setup was simple, which was a big plus. **What do you dislike about ADP SmartCompliance®?** Some areas for improvement with ADP SmartCompliance® include a more intuitive user interface and faster system performance at times. Reporting could also be more customizable, and customer support response times could be improved. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to manage payroll and HR compliance tasks. It reduces manual errors, saves time, ensures compliance with changing laws, automates complex tasks, and integrates well with payroll systems. ### 6. Easy Access to Tax Filings and Notice Tracking in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Sejal P. | Senior Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about ADP SmartCompliance®?** With ADP SmartCompliance, I love that I can easily access all of our Companies' Tax filings and records in one place. It is also the place I can go to upload any new Tax Agency notices that we may have received... and then easily see the progress of that particular notice there too. **What do you dislike about ADP SmartCompliance®?** The only thing I dislike about ADP SmartCompliance is that when there's a filing with an error, I'm not able to remove the 'rejected' notice from the Tax E Filing notice area even after being taken care of. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance easily allows me to upload and submit Agency notices for ADP to look into. And I can track what stage the issue is at, if I need to take action or if ADP is still working on it. ### 7. Simplifies Payroll and Employee Management **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia B. | Writing Evaluator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ADP SmartCompliance®?** I like that ADP SmartCompliance® simplifies payroll processing, time tracking, and employee records management, making my day-to-day operations smoother and more organized. I really appreciate the self-service features for employees, which reduces the administrative back and forth. Overall, it's a very solid platform. The initial setup was actually a lot easier than I thought it was going to be, and the transition was very smooth. **What do you dislike about ADP SmartCompliance®?** I guess it could be more efficient in the way the platform is easy to navigate. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® for payroll, onboarding, and employee management. It simplifies payroll processing, time tracking, and employee records management, making my daily operations smoother and more organized. I also appreciate the self-service features that reduce administrative back and forth. ### 8. Would not recommend. **Rating:** 0.0/5.0 stars **Reviewed by:** Lynn T. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ADP SmartCompliance®?** Ummm......let me think. They recently helped me with a tax issue that went back a couple of years. It took several months for them to actually send me the documents as requested even though they took care of the issue within days of my request. **What do you dislike about ADP SmartCompliance®?** Not user friendly. Totally messed up our tax reporting. Would not recommend at all. Adding a new budget account number was exceptionally difficult. Creating reports that were needed for industry specific surveys was difficult. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** We needed to be able to connect with several states now that we have remote workers. This is the main reason that we engaged with ADP. However, the ability of ADP to do this correctly eventually caused us to disassociate our relationship. Numerous penalty notifications from taxing entities which was not our practice before engaging with ADP and my upper management would not allow our association to continue. ### 9. Streamlined Compliance with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie H. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I like that ADP SmartCompliance® is a separate site from ADP Workforce Now. It gives us a high level of security to keep that really sensitive information handy, but it's also a one stop place where I can do all of those things under one login. The platform is great and I really do enjoy using it. It has made my job a lot easier, and I like that I can do more things than I could do before. Overall, their help desk is great. I haven't really had any problems. No complaints here. **What do you dislike about ADP SmartCompliance®?** I sometimes have trouble finding exactly what I'm looking for in ADP SmartCompliance®. I end up entering multiple terms trying to find what I'm looking for. Inclusion of some AI guidance or a more intuitive, AI Genie would be really helpful. Also, it's a bit pricey, which might make it not in budget for everybody. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® serves as a one-stop place for managing garnishments, tax documents, and pay cards, all under one login, providing a high level of security for sensitive information. ### 10. Strong Complinace Platform for Multi-State Employers **Rating:** 5.0/5.0 stars **Reviewed by:** Marsha R. | Corporate HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** What I like best about Smart Compliance is the centrazlied platform for managing payroll tax activities. It provides visibility into payroll and tax compliance and helps reduce organizational risk. **What do you dislike about ADP SmartCompliance®?** The user interface is not always the most intuitive, and some workflows feels manual. Support turnaround times can be inconsisten depending on the issue. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Smart Compliance solves the challenge of managing multi-state and local tax compliance in a centralized system. The platform simplifies the process of appying for new tax jurisdictions by guiding you through registration requirements and handling filings on our behalf. This reduces the admin burden on our internal team and helps ensure new locations are set up compliantly and on time. ### 11. All-in-One Platform need some updates **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I like having tax filings, tax records, agency notices, invoicing/funding, payment solutions, and wage garnishments all in one place. I believe all tax records should live here, rather than being split across other menus like iReports. **What do you dislike about ADP SmartCompliance®?** I believe all tax records should be located in SmartCompliance and not spread across other menus such as iReports. When you can access different pieces and parts of the same information in multiple places, it becomes more confusing and harder to know where to go. The reporting section could also use a major upgrade from Crystal Reports. There are more user-friendly reporting options available, and the current setup doesn’t feel as intuitive as it could be. I’d also really appreciate having phone access for customer support. For urgent or complex issues, being able to speak directly with someone would make the experience much more efficient and reassuring. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP prepares our quarterly and annual taxes, which is great. However, it would really help to have some upgrades, as mentioned above. With those improvements, the platform would be much more user-friendly and make the overall experience more pleasant—especially when dealing with taxes. ### 12. Simplifies Multi-State Compliance Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Erica B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® because it makes managing payroll taxes, state tax compliance, and garnishments simple. It's especially useful since we have employees spread across 30+ states. Having everything for each state in one place really helps us stay compliant. We just upload the documents, and ADP takes care of the rest. It ensures we're registered in each jurisdiction and manages the process from there, which is incredibly convenient. The basic setup was straightforward, and I had no problems. **What do you dislike about ADP SmartCompliance®?** It would be great if they had a smart compliance chat feature. It would help if we could ask simple questions through a chat feature vs. having to call in and put in a cue. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® simplifies managing payroll taxes, state tax compliance, and garnishments. It ensures all state compliance in one place, crucial for our employees across 30+ states, and manages processes like state unemployment and income taxes. We upload documents and ADP handles the rest. ### 13. Comprehensive Features with a Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Mccain D. | Director of Admissions, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I like how ADP SmartCompliance® streamlines everything in one place, eliminating the need for third-party vendors. It's great for handling tax notices, which reduces the time spent dealing with them, and it's excellent at tracking and adjusting garnishments as needed. I appreciate that it offers more flexibility and the ability to tailor it per employee, while also allowing you to use your older payroll system until you're ready to fully transition to ADP. These features make it feel like you have a bridge if you're still using a third-party payroll system. **What do you dislike about ADP SmartCompliance®?** The UI isn't the prettiest I've seen. It's not the worst, just seems a little dated and clunky as you compare it to other systems. Also it's not something you can just pick up and run with; you have to be familiar with it or spend a lot of time to fully get the depths of all the tools it has. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® streamlines everything by centralizing pay, time off, and compliance. It reduces time handling tax notices and helps track garnishments seamlessly. The flexibility to use older payroll systems while transitioning to ADP is also a plus. ### 14. Versatile Yet Complex Payroll Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Deeksha G. | Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® for its payroll and tax management system and its versatility. It really helps with filing and remitting federal, state, and local payroll taxes, as well as managing tax registrations. The automation of filing and regulatory monitoring is particularly beneficial. **What do you dislike about ADP SmartCompliance®?** Sometimes I feel that the platform is a little complicated to understand for a beginner. My intern who is getting onboarded with this tool found the learning curve very steep. Slow customer support time is another issue. Also, there are frequent maintenance outage hours. The mobile version could be improved and be more user-friendly. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® helps me manage complex payroll tax compliance, especially for employees on visas, by avoiding manual data handling. It streamlines tasks like wage garnishment and unemployment claims, while automating tax filing and regulatory monitoring. ### 15. Effortless Payroll Management with ADP SmartCompliance® **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ADP SmartCompliance®?** I like that with ADP SmartCompliance®, I can access my old paystubs easily. The initial setup was extremely easy, which was great. So far so good, and I have no complaints. **What do you dislike about ADP SmartCompliance®?** So far so good. I do not have any complaints. I have used ADP for my statements and I have never experienced any issues with it so far. I truly appreciate the app. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® makes it easy for me to access my pay statements and older pay stubs whenever I need them. I’m really thankful for how straightforward the experience is. I mainly use ADP to view and retrieve my pay stubs, and it works great for that purpose. 10 out of 10. ### 16. I couldn't do my job without ADP Smart Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Payroll Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2021 **What do you like best about ADP SmartCompliance®?** ADP SmartCompliance simply makes my job easier. From centralized compliance management to regulatory support to risk mitigation when it comes to garnishments and ACA compliance. **What do you dislike about ADP SmartCompliance®?** The Wage Garnishment feature is excellent, but we don’t receive enough garnishments to justify the cost. What is easier than uploaded a garnishment and then walking away? ADP takes care of everything! **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP has given me a tool where uploading SUI changes, wage garnishments couldn't be easier. Pulling invoices for our accounting department used to be a chore, SmartCompliance couldn't have made this easier. Wisely is also located here and paying our team members via pay cards is a breeze. ### 17. Effortless Pay Statement Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ADP SmartCompliance®?** I appreciate ADP SmartCompliance® for its hassle-free operation and time-saving process when revisiting old pay statements. I mostly use it for checking my pay and tax statements, and I love that there's anytime, anywhere access. The initial setup was easy as well. **What do you dislike about ADP SmartCompliance®?** There are no complaints. I use it due to my company policy. Initially, I was facing some trouble but then my HR helped me used it. So far its working great for me. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® saves time with easy access to pay statements, making checking them hassle-free from anywhere. I have never find an app easy as this. I love how I can access it all in one place. ### 18. Keeps WOTC Filings, Wisely Cards, and Tax Compliance Organized in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer P. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about ADP SmartCompliance®?** It keeps everything together that we need from our WOTC filings to Wisely Cards to tax compliance. We can easily add or remove users. It shows us tasks ADP is working on and also items we need to handle. **What do you dislike about ADP SmartCompliance®?** The reports for WOTC seem to be strange right now. Nothing is being reported on them to correct or update and the crystal reporting is a little funky old school looking. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** WOTC Credits for the tax credit program. Wisely Pay Cards for employee's direct deposit accounts. It simple to transfer balances to a new card. Reporting needs for tax compliance. ### 19. Senior HR Generalist **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie N. | Sr HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about ADP SmartCompliance®?** Ease of access. Lifts the burden off of HR and makes our job much easier. Compliance is a must and this useful tool keeps us on the right track for being compliant. **What do you dislike about ADP SmartCompliance®?** The downsides of smart compliance are that there are none. This has been very useful to our company for 2026 and we will continue to use it to remain compliant. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** It is solving tax and unemployment fees for us that we were not aware of in the past. It is very beneficial at helping us know what route we need to go. ### 20. ADP SmartCompliance Automates Compliance and Keeps Payroll Taxes Accurate **Rating:** 4.5/5.0 stars **Reviewed by:** Collin S. | Physician Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** What I like best about ADP SmartCompliance is that it automates complex compliance tasks so you spend less time tracking regulations and more time on your core business. It also reduces risk by helping ensure payroll taxes, reporting, and filings are accurate and up-to-date. **What do you dislike about ADP SmartCompliance®?** It can be overwhelming to set up at first, especially for organizations without dedicated payroll or HR specialists. Sometimes navigating all the compliance features and notifications feels complex and requires extra training to use effectively. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** It solves the challenge of keeping up with ever-changing payroll tax laws, reporting requirements, and employee-related filings by automating those processes and reducing manual errors. This benefits you by saving time, lowering compliance risk, and giving you confidence that payroll taxes, garnishments, and regulatory filings are handled accurately and on time. ### 21. Automation and Accuracy with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj K. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about ADP SmartCompliance®?** I appreciate ADP SmartCompliance® for its automation and accuracy in handling complex compliance tasks. It saves time, reduces manual errors, and ensures timely, accurate compliance without oversight. I find it beneficial for minimizing compliance errors and ensuring fillings are accurate and on time. Additionally, I like that it integrates with our payroll and HR system for seamless data flow. **What do you dislike about ADP SmartCompliance®?** The UI can feel clunky, reporting is limited and support response time could be faster **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to save time, reduce manual errors and compliance errors, and ensure timely and accurate compliance tasks through automation. ### 22. Time-Saving Automation, Needs UI Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Rachita S. | Vice President of Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® for tax filing and staying compliant. It reduces a lot of manual work and keeps things organized. I really appreciate the automation of compliance tasks as it saves a lot of time. The automation feature helps with calculation, filing, and validation with minimal input and almost zero error. The initial setup was quite easy, especially since we had a team. **What do you dislike about ADP SmartCompliance®?** Interface could be more intuitive specifically in navigating. Occasionally it becomes slow. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® reduces manual work, keeps things organized, automates compliance tasks, and minimizes errors in calculation, filing, and validation. ### 23. Simplifies Tax Filings, Needs UI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Ash . | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® because it is quick and easy to use, removing lots of repetitive work. The best feature for me is not having to deal with human errors, and I really appreciate the fast filing process. Also, the initial setup was very easy. **What do you dislike about ADP SmartCompliance®?** They can make the user interface a little bit easy to use. Also, love to have a mobile app. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to simplify tax filings, avoiding the hassle of manual filing and reducing human error. It's quick and easy to use, cutting out a lot of repetitive work. ### 24. Streamlines Tax Processes with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Megan F. | Account Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I really enjoy the real-time updates and the ability to access information on-demand that previously required contacting HR. It saves me time and streamlines the whole tax process. I find these features valuable because they make things easier and more convenient. Additionally, the front-end user setup was pretty easy. **What do you dislike about ADP SmartCompliance®?** Sometimes the security feels too tight and accessing my account can be a pain with locked out features. Also there are some gaps between the desktop and mobile interfaces and features. The app is better for quick checks and difficult to perform more complex tasks on such as downloading docs or viewing certain forms. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to manage payments and taxes, saving me time and streamlining the tax process with real-time updates and on-demand access. ### 25. Automates Compliance, Reduces Errors, But UI Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Devarsh H. | Molds technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® for paystubs. I like its automation because it reduces manual work, minimizes errors, and keeps everything organized and compliant. The automation saves time, reduces errors, and ensures deadlines and compliance are handled automatically. The initial setup was pretty easy and simple for beginners, which I appreciate. **What do you dislike about ADP SmartCompliance®?** ADP can feel complex with a less intuitive interface and slower customer at times **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to solve key challenges like keeping up with changing tax laws, reducing manual payroll errors, and handling garnishments. Its automation saves time, minimizes errors, and ensures compliance. ### 26. Efficient Tax Management, But Needs Format Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Betsy R. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** I like that ADP SmartCompliance® is separate from ADP, so you can go to one place for all your tax issues. It was neat during the initial setup. **What do you dislike about ADP SmartCompliance®?** When you upload a notice, the system doesn't always accept it unless it's in a certain format. It needs to have the account number, maybe the EIN, and the name. If it doesn't match up with what the system needs, it won't take it. So it's kinda like you're submitting it to a robot. Even if it's something that you need to give them, you can't always submit something. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® for payroll taxes. I like that it's separate from ADP, so you can go to one place for all tax issues. ### 27. Streamlined Payroll Management with Minor Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Saqib Ahmad M. | PRE Departure Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® to manage our payroll, and I find it simple to use, which reduces the administrative workload. What I like most is how it makes complex processes feel easy and how everything is centralized in one place. The initial setup was really smooth. **What do you dislike about ADP SmartCompliance®?** There are few areas that can be improved. Sometimes the interface can feel a bit complex, especially for new users, and it takes time to get familiar. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to manage payroll. It simplifies our processes, reduces administrative workload, and centralizes everything in one place. ### 28. Easy-to-Use Payroll with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® because it makes it easy for me to see and calculate my payroll statement. It's easy to operate and time-saving. I also find it convenient to access my tax or pay statements from anywhere whenever I need to. **What do you dislike about ADP SmartCompliance®?** Sometimes the statement doesn't show up on the same day as payday, which could be improved. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance® makes it easy for me to see and calculate my payroll statement, saving time and being easy to operate. I can access my tax or pay statement from anywhere. ### 29. Efficient Automation with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Shreya M. | Senior Presales/Bid Consultant - Global, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about ADP SmartCompliance®?** I find ADP SmartCompliance® helpful in simplifying complex tasks through automation and a centralized platform. I appreciate how it automates complex compliance, which saves me time and reduces errors. Additionally, I find the AI-driven insights and predictive alerts valuable. The initial setup was flexible. **What do you dislike about ADP SmartCompliance®?** It's complex initially and the UI needs an update. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to simplify complex tasks through automation and a centralized platform, which helps with payroll taxes, compliance, and regulatory filing across multiple regions, saving time and reducing errors. ### 30. Effortless Payroll with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** DEVARSH A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® for payroll, and it's really easy to find my paystubs and get all the details I need. The interface is user-friendly and very easy to use. I can find my payslips in one touch and access my year-end form with the same ease. Everything is perfect, and the initial setup just took minutes. **What do you dislike about ADP SmartCompliance®?** Nothing **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® for payroll, and it makes finding paystubs and year-end forms easy with a user-friendly interface. Everything is perfect. ### 31. Effortless Payroll Management with ADP SmartCompliance® **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ADP SmartCompliance®?** I enjoy that with ADP SmartCompliance®, I can look at my pay statements anytime without any hassle. I really like the easiness of use and find the setup user friendly. Plus, I appreciate receiving my tax statement every year without having to sign up into any other application. **What do you dislike about ADP SmartCompliance®?** Sometimes pay statements have some delays. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I find ADP SmartCompliance® lets me access my pay statements hassle-free and receive tax statements annually without needing other apps. It's user-friendly and easy to navigate. ### 32. Streamlines State Jurisdictions, But Customer Service Lags **Rating:** 1.5/5.0 stars **Reviewed by:** Melanie N. | Compensation Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about ADP SmartCompliance®?** I use ADP SmartCompliance® for opening new jurisdictions for states as well as for state taxes payment. It makes it more simple to apply to the states, and I like setting up the state jurisdictions. Additionally, I find it useful for finding W2 forms and other payroll-related items. **What do you dislike about ADP SmartCompliance®?** The customer service is terrible. The initial setup, while pretty easy, takes a long time. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to simplify applying for state jurisdictions and manage state tax payments. ### 33. Efficient Automation Tool with Potential Cost Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Ashwini K. | CEO & Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about ADP SmartCompliance®?** I like ADP SmartCompliance® for its ability to automate compliance tasks and save time. It reduces the need for manual intervention in tasks like tax filing and verification, which greatly enhances accuracy and time management. Additionally, the initial setup of ADP SmartCompliance® was easy. **What do you dislike about ADP SmartCompliance®?** Make it little bit cheaper **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use ADP SmartCompliance® to manage complex, time-consuming compliance tasks, automating tax filing and verification, reducing manual intervention. It enhances accuracy and time management. ### 34. Easy to Use for Staying Compliant, but Bridge Search Isn’t Very Helpful **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** It is easy to use. They keep up on the rules that I might have missed. It helps me keep up on everything in the ever changing rules both state and federal. **What do you dislike about ADP SmartCompliance®?** What I think is the least helpful about ADP SmartCompliance is that when I get confused on how to look something up the Bridge platform is not helpful. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance is helping with employee document retention. Since California has a new law that employers much make an employee's file available for viewing I can just give them access. ### 35. Affordable and User-Friendly, but Needs Better Duplicate Management **Rating:** 4.5/5.0 stars **Reviewed by:** Arsalan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ADP SmartCompliance®?** I like the pricing of ADP SmartCompliance®. I find it very easy to use, and the initial setup was very easy. **What do you dislike about ADP SmartCompliance®?** It doesn't filter duplicates, and sometimes the user interface lags. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I find ADP SmartCompliance® to be very easy to use and affordably priced, though it sometimes lags and doesn't filter duplicates in background checks. ### 36. Status Tracking and Wisely Card Management in ADP SmartCompliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about ADP SmartCompliance®?** ADP SmartCompliance is a great place to check the status of taxes. It also lets you manage the Wisely card which is a credit type card that employees can use to have their checks deposited in. **What do you dislike about ADP SmartCompliance®?** The only issue that I have ever had with ADP SmartCompliance is waiting on the follow-up from ADP regarding cases. It is fairly easy to submit a case but waiting for a response can sometimes take awhile. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartComplaince is a great tool for our company. It is a great platform that shows you all the information you may need in one area. I do think it is beneficial. ### 37. Compliance Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Karen S. | Payroll Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about ADP SmartCompliance®?** What I like best is they make sure things are done to comply with local and federal laws that helps us to be in compliance too. **What do you dislike about ADP SmartCompliance®?** It's hard to have others being control of the processes that you are used to doing yourself but it makes it easier for us so we're not making mistakes are missing anything. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** They are not solving any problems right now but when they do they stay on it until it is resolved. ### 38. Payroll Taxes **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon H. | Payroll Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about ADP SmartCompliance®?** The ability to go on Smart Compliance, update SUI rates as needed, pull reports and balance with the ledgers. I can pull invoices, upload agency notices online to have the ability to click "just pay" for a quick resolution **What do you dislike about ADP SmartCompliance®?** I sometimes have a challenge when I have to go to a new spot to get what I'm searching for. **Recommendations to others considering ADP SmartCompliance®:** Do some research, and you will find ADP at the top of the list. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I'm able to pull the agency notices and the packages. I don't have to look very far. ### 39. Streamlining Tasks with ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda M. | Payroll Tax Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about ADP SmartCompliance®?** ADP SmartCompliance has been super helpful to us in keeping our organization compliant. I've really come to appreciate how user-friendly the platform is when training others how to use it. Everywhere from uploading tax notices to setting up new accounts and validating garnishments with our payroll system has been an almost seamless process. I also like that everything is accessible within SmartCompliance. If I have a question, there are help links available, along with chat and service request options. My favorite aspect of ADP SmartCompliance is how time-saving it is. This is important because it allows our small payroll team to focus on other specialized tasks. **What do you dislike about ADP SmartCompliance®?** I dislike that some tax notices are not thoroughly investigated or reviewed. Often, comments on these notices go unnoticed, as they show as "not reviewed by ADP." It would be helpful to allow the client to add comments after the initial investigation or review of the tax notice. Our only option is to re-upload the tax notice and hope the comments are noticed the second or third time uploaded. Adding this feature would save time for both the client and the ADP tax analyst as the analyst would already be familiar with the tax notice, rather than having a new person review it. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance solves our problem of not having sufficient personnel and helping ease time constraints. ADP SmartCompliance allows us to redirect our efforts into other tasks. ### 40. W2 Year End Proficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | Corporate Payroll Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about ADP SmartCompliance®?** I want to give a shout out to their IT team members who work behind the scenes. They are very knowledgeable and helpful to identify and correct processes that get out of sync. Great customer service and always cheery. **What do you dislike about ADP SmartCompliance®?** To not have direct access by phone to my customer service representative. The wave of the future is to monitor all things via email, which is a new look and feel for the users. **Recommendations to others considering ADP SmartCompliance®:** Identify all your internal needs, I recommend the Tax Filing and W2 reporting and Wage and Child Support processing. This has been a huge benefit for our Company. This has reduced the need for amendments and W2c's. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Balancing tax filing and W2's is efficient and accurate. The time frame for quarter processing helps the user to stay on track. ### 41. WOTC tax credit experts with integrated hiring systems maximize results. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2021 **What do you like best about ADP SmartCompliance®?** The Smart Compliance Tool is robust, shows YOY and current results, saves time and delivers seamless compliance. **What do you dislike about ADP SmartCompliance®?** There is nothing negative to say about ADP Smart Compliance with legacy reporting. **Recommendations to others considering ADP SmartCompliance®:** ADP Smart Compliance is a robust and easy to use tool. Its ever improving features make both day to day tasks and year-end reporting easier. I love that it is live and will deliver the real time metrics I need. We use the upload tool to ensure high compliance and avoid duplicating employee efforts. For many years I have relied on ADP to improve the compliance and our overall program. ADP has improved the automation year after year. I have confidence in the secure encrypted processes to protect the data. Utilizing the tools continually ensures a successfull program overall and has yielded a high compliance. ADP Smart Compliance works with various onboarding and HR systems, is highly cusomizable and uses intelligent technology to provide helpful and consitent reports. What could be better than to have a tool that improves processes and is even works weekends? **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Saves man hours, tracks forms, compliance and WOTC credits. ### 42. Good all around website/application **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about ADP SmartCompliance®?** I like being able to review taxes, wages, garnishments and invoices all in 1 place. It is realitivally easy to manage. I like that the home page has tasks that need attention and you don't have to rely on emails. Also that you can see links in multiple areas. **What do you dislike about ADP SmartCompliance®?** Time out is way too quick. There is not a option to direct the tax team to apply an agency tax credit direct to the next quarter filing. It takes way too long to have the quarter filings to post to the site. Also, the data provided in the returns is not complete. We should see the exact agency return form for all agencies. Vouchers for monthly deposits is not enough. We should have all information provided as if I was the one filing the return **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Garnishment management - happy to not review, complete and enter garnishments. Nice to know that the information is going to our employee records and taken care of. ### 43. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about ADP SmartCompliance®?** The Smart Compliance website is easy to navigate as each service is contained within a link. Reports can be customized by year, quarter, agency to narrow down criteria and produce reports without unncessary information. Tax agency notices can be uploaded for research with auto fill feature to save time. Invoice and reports are available anytime and are stored indefinitely for old and/or closed periods. Drag and drop wage file upload is great - wish tax and garnishments worked the same. The customer service teams and reps who work at ADP for the smart compliance site are knowledgable and usually able to resolve issues quickly and efficiently. I use the site several times a week and every update seems to always bring better features to aid in processing payroll, paying taxes, and taking care of garnishment payments. Also having a direct link to W2/year end functions and testing is great. **What do you dislike about ADP SmartCompliance®?** I wish Smart Compliance would sync/work/ was compatible with Total Source so my company could utilize the full power of ADP in all aspects of HR and payroll. It would be nice if the garnishment file transfer and the tax file transfer were easy as "drag and drop". I would like to see the ability to search and/or download individual employee paystubs one at a time or selecting several at once. Right now I can only download the entire company. When an employee needs multiple copies, I have to extract each one from a separate weekly file. (Similar to the way one can download pdfs on the ADP app) **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Paying taxes on time, processing direct deposits, and paying garnishments electonically. ### 44. Smart Compliance - Valuable Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about ADP SmartCompliance®?** The best thing about SmartCompliance is that it provides access to a number of features and it is pretty easy to use and navigate. It is easy to update your SUI rates, access filing records, seek assistance via the help tool and so much more **What do you dislike about ADP SmartCompliance®?** One of the things I idslike is not always being able to access historical tax authority history or the ability to deactivate a tax jusrisdiction. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** I use SmartCompliance mainly for the employment tax functionality and it provides me with tools to help identify local taxes, access to tax records, as well as support when we receive an agency notice. I also appreciate all the links that can be found under the help functionality. ### 45. ADP SmartCompliance Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about ADP SmartCompliance®?** I've been a customer of ADP for more than 20 years. In that time, I've watched the tax services product grow and expand to be the leader in the tax services arena. What I like most about ADP SmartCompliance is having our tax records at our fingertips, the ease of the integration between Workday and ADP and the assistance I get resolving tax notices. **What do you dislike about ADP SmartCompliance®?** There are not a lot of things I can honestly say I dislike about ADP SmartCompliance, however one thing I'm not a real fan of is that they've gotten away from "face to face" customer service. What I mean by that is, I used to have quarterly calls with my account manager to review any anomolies and, I used to be able to email my account manager directly, and now I have to open a case online. I really liked having that direct connection, but I understand that times have changed! **What problems is ADP SmartCompliance® solving and how is that benefiting you?** ADP SmartCompliance takes the heavy lifting of remitting and filing our taxes and producing and mailing our W-2's! ### 46. New User review of ADP SmartCompliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about ADP SmartCompliance®?** We are a new user and have been with ADP for one year now. We use SmartCompliance quite a bit for managing our invoices and our tax payments. We also love the wage garnishment feature. That has been extremely useful to our business as we get a lot of garnishments during our busy season. The tax management seems to work well also; we haven't had any issues there, and for the most part things are easy to find. **What do you dislike about ADP SmartCompliance®?** We don't use the reporting as much as we might, and would have loved a little more training on what options are available there. And initially the Medical Documents feature didn't work right and we had to work on that, but otherwise it has been great. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Managing garnishments has been a huge problem for us, and this tool definitely helps simplify that process. Medical support notices too. The payment and management of all of our different tax accounts is also very helpful as we operate in 13 different states in the U.S. and have a lot of seasonal employees, so lots of different taxes. ### 47. Account Manager provides amazing service **Rating:** 4.0/5.0 stars **Reviewed by:** Jade N. | Payroll Tax Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about ADP SmartCompliance®?** Our account manager Joanne provides amazing service with very quick response time and detailed information. We appreciate the access to all historical returns (including amendments) that is easily searchable by period, tax type, etc. **What do you dislike about ADP SmartCompliance®?** Would like the ability to communicate directly with the ADP agent that is working on resolving agency notices. Amendment process could be clearer as to why certain items get picked up on an amendment sync (such corporate officer employee status) when no changes were initiated by our company. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Ensures payroll taxes and returns are filed and paid in a timely manner to avoid P&I. ### 48. Amazing yet resourceful **Rating:** 5.0/5.0 stars **Reviewed by:** Kierra H. | Payroll Tax Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about ADP SmartCompliance®?** Being able to find taxes for different addresses to confirm localities for different states. Verifying the localities helps as well. **What do you dislike about ADP SmartCompliance®?** Changing of the UI rates without verification & being notified after they have been changed. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Tax notices that have a balance due. ADP takes their time to research each notice, provides a response package & a resolution. ### 49. Great Garnishment Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about ADP SmartCompliance®?** ADP Smart Compliance has made monitoring and managing our garnishments very easy. The reports made available through smart compliance allows us to stay on top of potential issues. **What do you dislike about ADP SmartCompliance®?** The only complaint I have about ADP handling our garnishments is that they do not attach the notice to our employee profile in Workday, so we are still having to take care of that. Granted the files are maintained in ADP but if we were ever to leave there service it would make it harder to retreive all of that data and input it into Workday at that point. We have no plans of pulling our service from ADP though. **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Garnishment Compliance, which is very important to us as we have alot of turnover in our field and maintaining and keeping up with this topic is time consuming. ### 50. ADP Our hero **Rating:** 5.0/5.0 stars **Reviewed by:** Venissa N. | Senior Payroll Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about ADP SmartCompliance®?** The CHAT feature is a great tool during a busy workday **What do you dislike about ADP SmartCompliance®?** Still have to track IWO, that's an administrative task we tried to eliminate **What problems is ADP SmartCompliance® solving and how is that benefiting you?** Managing wage garnishments ## ADP SmartCompliance® Discussions - [I would like to ask the SOAR training to occur during the Summer months; this is the most beneficial downtime for payroll professionals.](https://www.g2.com/discussions/i-would-like-to-ask-the-soar-training-to-occur-during-the-summer-months-this-is-the-most-beneficial-downtime-for-payroll-professionals) - 1 comment, 1 upvote - [What is smart compliance in ADP?](https://www.g2.com/discussions/what-is-smart-compliance-in-adp) - 1 comment - [View ADP SmartCompliance® pricing details and edition comparison](https://www.g2.com/products/adp-smartcompliance/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+20%3A52%3A37+-0500&secure%5Bsession_id%5D=7d61b688-a61c-429f-9b68-8873aed5ffb3&secure%5Btoken%5D=f803563f83cc29c2b8d6fb7f0fc36be65561cece6023aac13483f68e92447c73&format=llm_user) ## ADP SmartCompliance® Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Wisely® by ADP](https://www.g2.com/products/wisely-by-adp/reviews) ## ADP SmartCompliance® Features **Platform Basics** - Interoperability - Performance **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Platform Content** - Automation - File Sharing - Content Library **Generative AI** - AI Text Summarization ## Top ADP SmartCompliance® Alternatives - [Mitratech Mineral](https://www.g2.com/products/mitratech-mineral/reviews) - 4.8/5.0 (277 reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - 3.9/5.0 (448 reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (942 reviews)